DoubleTree by Hilton Hotel London - Marble Arch
3.6
Good(786 Reviews)Hotel in City of Westminster
4-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Set in a prime location, DoubleTree by Hilton Hotel London - Marble Arch offers Michelin-starred dining and comfortable rooms just a minute's walk from Oxford Street. Marble Arch Underground Station is just a 2-minute walk away.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of City of Westminster
Available Rooms
Twin Room
2 Single • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Single Room
1 Single • 118 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Queen Room
1 Queen • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(786 Reviews)100% verified reviews
3.6
Konum çok iyi onun dışında otel çok eski halıfleksler leke içinde yatak berbat odalar rezalet
Hilton için ödediğim 250 gbp boşa gitti
Konum dışında herşey berbat
Bavullarla merdiven çıktım
3.6
Every thing , the staff very friendly and specially sayed, scandar, loranse and buffet man and reception, cleaner all the staff
No thing
3.6
I’ve stayed there many times before in the past but I found it has become a little more expensive. The location is perfect.
A bit more expensive.
3.6
Old school and dated
Didn’t feel clean
Very loud street noise
3.6
الموظفين مره خدومين كلهم بلا استنتناء ، موقع الاوتيل قريب من الاكسفورد وسيلفردج
الفرش قديم شوي + الغرف ضيقه مره
3.6
Location
Not value for money
3.6
The location of the hotel and the fact that it was rather clean.
The elevator that was often busy, stairs to reach the room and when I left behind my pyjama when changing rooms, it wasn’t found and that nobody really cared much about it in the hotel.
3.6
Room was very small
Staff very cooperative
3.6
Accueil chaleureux. Personnels sympathiques. Bel emplacement par rapport à Londres
Petit déjeuner pas à la hauteur au regard du prix.
Chambre un peu petite, équipements minimalistes
3.6
Location and the lobby
I’ve paid for the room twice and reception could not find my first payment when I booked
3.6
Staff
Location
Smell of food coming from the Indian restaurant
First room it was in GF and I couldn’t open the window
So I couldn’t refresh the room air
Second room I paid extra to upgrade while the first room was bigger and the bathroom bigger, only in the second room the bed was king size it didn’t worth it to upgrade just because I need to open the window
3.6
Location and room were perfect
Price and room size but it is London.
3.6
Location is ok
No complimentary early check in or late check-out even with few people in the hotel
Unhelpful staff, no flexibility with requests or even no will to do basics tasks
3.6
They charged me twice. I had fully paid on booking and when I arrived they asked for GBP50 as deposit. Then without my authorization they charged my card for GBP516 again for the full amount. Had I not received an SMS from my bank I would not have known??? Looks like an attempt to fraud ! I informed the management and they agreed to refund me. I’m waiting for the refund to be credited to my credit card.
3.6
الموقع كان مكان حيوي جدا قريب من مطاعم عربيه منها المسكوف العراقي وقريب من شارع المعجنات
مساحه الغرفه والاثاث قديم
3.6
משרד קבלה מצוין
מיקום מעולה
חדר מרווח,שקט, ממוזג היטב
3.6
the Location of the hotel is 10/10, staff are friendly and helpful
price is high and the breakfast is so poor for £12.5 per person
3.6
The location great!
comfortable room and bed, very friendly staff
nothing, it was great
3.6
Location
Advertised as having a balcony. None of the rooms has a balcony. Room was tiny (as was the bathroom) and right opposite the lifts, so noisy all night. I’d happily pay more for a room that was as advertised. The staff were very friendly, though.
3.6
النظافة والموقع
قريب من شارع اكسفورد
قريب من الهايدبارك
حجم الغرف نسبيا صغير
3.6
الموقع قريب من شارع اكسفورد
حجم الغرف صغير جداً
جهاز القهوة والثلاجة في درج الطاولة...؟😡
البواب غير متواجد لخدمة النزلاء في حال الحاجة له
المصعد يتأخر وصغير
3.6
I didn’t have breakfast
The pillows smelt of stale sweat. I had to use a towel to cover them to lay my head on them. The bed was very uncomfortable and hard. The remote control for the television was dirty, dust and hair ingrained in the buttons. The room could have done with deodorisation
3.6
الموقع
عدم توفير ادنى وسائل التنظيف كالفرشاة والمعجون والسلبر اكرمكم الله ، عدم نظافة المناشف صغر حجم الغرفة بشكل كبير جدا صغر الممرات مصعد واحد فقط وصغير واخيرا عدم تعاون وادراك العاملين لأهمية كسب السائح
3.6
الموقع جيد والطاقم متعاون والنظافه عاليه والهدوء
حجزت غرفتين باسعار مختلفه على اساس تختلف مساحة الغرف وتفاجأت بان الغرف بنفس المساحه وعندما أخبرت الموظف بأنني دفعت سعر أغلى لاحصل على غرفه اكبر اخبرني بان جميع الغرف بنفس المساحه ،كل الغرف صغيره والمساحه المعروضه ببوكنج غير صحيحه ابداااااا
3.6
Location
Sound proof
3.6
Very nice location for shopping
No specific
3.6
Location and location
Everything was just fine
3.6
The location near Oxford street for shopping.
3.6
Staff were very friendly, polite and helpful. Always felt welcomed
The room! On arrival we were asked if we would like to see a ground floor room they had available. I think because I requested if possible we could have a room with a walk in shower because my mother has a bad knee. We looked in the room and it seemed ok. But once settled and unpacked we then realised it was a disabled room.
The bathroom was like being in a hospital room. Not exactly a hotel standard I'd expect for the price with a cheap white shower curtain. The tap for the shower was useless if you wanted hot water you had to turn the lever right round. This meant the pressure increased too much and filled the shower tray and caused it to overflow all over the floor, but turning the pressure down meant it was on cold!
We had a window but no natural light or view because the curtain was fastened perminantly closed, it faced what looked like a back yard with air-conditioning constantly rumbling which was annoying.
The worst part was, being so close to reception we could here every conversation between staff and guest's. Late at night and early hours of the morning. Then we would be woken by cleaners hoovering the reception area again early in the morning. So our sleep wasnt good at all being constantly woken up!!
The staff were so so nice we didn't want to complain. So we 'put up' with the issue's having done one night and only 1 night left. But on reflection now I wished i had, because this trip was my 1st in London with my mother and wanted it to be a special treat. She is 72 and the lack of sleep meant she was knackered throughout our visit around London. I think the room was sub standard for the price I payed. No window view, disabled bathroom not requested and constant noise from reception.
I wasn't asked when leaving how my stay was the concierge took our room keys and we left in a taxi.
Can't fault the staff at all but the actual room quality and standard wasn't what I expected for London.
3.6
Very close to exford st
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $212 per night. This rental is $25 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Hotel London - Marble Arch. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Hotel London - Marble Arch pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel London - Marble Arch?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, laundry, and tv.
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