Thistle London Marble Arch
Hotel in City of Westminster
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located at the west end Oxford Street and just 2 minutes' walk from Hyde Park, Thistle London Marble Arch (formerly the Amba Hotel Marble Arch) boasts unlimited, fast, free WiFi, a free minibar in every room and Nespresso® machines in all rooms.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Laundry
TV
Gym or Fitness Center
Family friendly
Map of City of Westminster
Available Rooms
Standard Double Room
1 Double • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Twin Room
1 Sofa • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive King Room
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
0.5 / 5.0
لا
طلب سرير إضافي وبعد محاولات استمرّت 3 ايام حصلت عليه الاسنسير لا يعمل والسلم ايظآ فيه عطل ولا يعمل وانا طلبت من موظفة الاستقبال الخروج الساعه 1 ظهرآ ورفضت وقالة لابد الخروج الساعه 12 ليس بمتعاونين ابدآ ولا انصح فيه ابدآ فقط موقعه ممتاز وجميع الخدمات صفر
4.0 / 5.0
It’s at the prime location of LONDON!
surrounded by lot of great brands, foodies will be very happy!
Especially, Duty Manager - Mr. Onur and
Front Desk Manager - Mr. Adel
Customer Centric Manager’s, they had solution for all the problems.
I didn’t like the egg service station!
4.5 / 5.0
Rooms are nice and spacious
The long walk to the rooms
4.5 / 5.0
Central to where we needed to be - friendly staff . Lovely choice of breakfast
Sofa bed wasn’t the most comfortable and very squeaky
3.5 / 5.0
Anusha is very helpful.
The place of the hotel os perfect
The hotel is a bit old and needs renovation
5.0 / 5.0
Location, food, cleanliness, air conditioning was good, toilet size was great . Room size was perfect and the house keeping was great.
Elevator was very bad
2.5 / 5.0
الموقع فقط
تعامل الموظفين سيئ جدا والزحمة على المصاعد ولافيه اي تنظيم ولا اخد يرد عليك باختصار فوضى
1.5 / 5.0
فقط الموقع
جدا قذر الفئران في الممرات بين الغرف لم يكن نظيف حتى الغرف تستلمها قذره بدون تنظيف
حجزت 3 عرف اعطوني كل غرفة في طابق
1.5 / 5.0
الموقع فقط
قذر جدا الفندق به فئران تتمشى في الممرات الموظفين غير متعاونين كنت حاحزه 3 غرف اعطوني كل غرفه في طابق
الغرف لاتنظف بشكل جيد
2.5 / 5.0
Location. NEAR to tube station ie marble arch.
1. Hotel service was very bad due to
i) Air Conditioning not working well.. Needto open to open thewindow all the time. Complaints were madebut no response or nobody came to rectify.
Ii) Noisy - noise from the streets plus noise from workers outside the room
Iii) somepart of the floor carpet was wet and gives out smell till our departure. No action taken by staffs after complaint. They said it was due to cleaning of carpet but it didnt dried up till our departure. We need stay with condition tillour departure.
Iv) Concierge was missing when we arrived so much so we had to carry up our bags to the reception. This makes our stay sour from the very start.
V) Breakfast served were boring. No varieties or changes made especially for international guests. Hotel does not want to learn from the hotel service or breakfast served in hotels from Asian countries.
2. The hotels staffs especially at the reception were unfriendly nor have smiling faces. The staff at the guest service is even worst. She doesnt make an effort to make guests feel welcome.
3. Please do make improvement and changes. Guests spend so much but feel unwelcome.
4.0 / 5.0
Bra läge både vad det fäller shopping samt nära till bussar och tunnelbana mm
Inget att klaga på
5.0 / 5.0
Everything was perfect
Except elevators.
Two elevators and take very long time.
3.5 / 5.0
حجم الغرفة جيد بالنسبه للفنادق الأخرى
قربه من شارع التسوق
الافطار ممتاز جدا ومتنوع .
الأثاث قديم والمصعد فقط 2 زحمه
الموظفين بالاستقبال غير متعاونين
وجود اللوبي بالدور الاول .
4.5 / 5.0
The staff were great, location was awesome. Breakfast was good . The hotel is close to the Marble Arch tube station. Lots of restaurants M&S all close by. Hyde park is a 2 minute walk.
The elevators were slow and we were always having to wait in a big line ups. Looks like they are installing two more..The other issue we had was the housekeeping had a room right next to us that door was banging constantly.
4.0 / 5.0
Location, close transportation, room size.
Only two lifts working for around 800 rooms :(
Rest lifts were under maintenance.
2.5 / 5.0
Location
Breakfast was mediocre and very limited
5.0 / 5.0
قريب والموظفين ودودين
المصاعد قليلة بالنسبة لعدد الغرف والأشخاص
4.0 / 5.0
الموقع رائع ويوفر عليك كل شي
بجوار شارع اكسفور
بجوار شارع العرب والمطاعم العربية
بجوار حديقة الهايد بارك
بجوار ساحة بيكالدي
لا شي
4.0 / 5.0
Good location
Waiting for the lift was really busy constantly which added 10-15 mins to each trip. Escalator to get to the check in desk and only stairs down - not ideal with heavy luggage
4.0 / 5.0
Fantastische ligging dichtbij metrostation en daardoor alles wat je wil zien in Londen binnen handbereik
Er zaten een paar motjes (vanwege vocht denk ik) in de badkamer
4.0 / 5.0
La ubicación muy centrica y las habitaciones muy limpias.
La habitación poco pequeña para ser una triple. Pocos ascensores para la dimensión del hotel.
2.5 / 5.0
Location
Tiny lift, rude staff at the bar, blanked me for 10 mins at the counter initially, then told me that even though I was given a card for 30% off my food, it wasn’t valid, then it was only valid for food not drinks (after an argument). Poor level of service
3.5 / 5.0
Det lå sentralt og hyggelig betjening
Rommet var kaldt fikk ikke opp varmen, og det var støv i taket, det var skit oppover veggene
1.5 / 5.0
Location, decently friendly staff
Half of the elevators were not working causing a massive delay and multiple lines of people waiting to squeeze into an elevator.
The lock battery for my room suddenly died and we were stuck outside on the floor waiting for assistance which eventually came but still was a great inconvenience with no compensation on that incident which is expected from a 4 star hotel.
4.0 / 5.0
God størrelse på rommet og god frokost
Måtte gå en evighet for å komme til rommet
3.5 / 5.0
They didn’t change the bed sheets for the whole stay time .. and they’re so late in cleaning the room
The elevators are always busy and not working
The smell of the lobby
They charge for the the early check in and late check out
The stuff are not friendly.. I barely saw them smiling or try to welcome you !!
The fire alarm is insane
4.0 / 5.0
Location. Very central to attractions, Oxford Street, public transports, local amenities, coffee shop located round the corner and everything is very convenient.
Housekeeping. Went out come back to same mess. Same cups, no replacement of new glasses and other utensils for tea and coffee.
4.0 / 5.0
Three separate beds for the adults
Excellent breakfast with lots of choice
Complimentary mini bar - quite unusual these days and very nice.
N/A
3.0 / 5.0
Hash browns
Coffee machine didn’t work
5.0 / 5.0
Heerlijk uitgebreid ontbijt
Grote kamer. Koffie en thee mogelijkheden op de kamer. Vrij gebruik van minibar
Lekker bed
Goede ligging
Weinig liften en weinig goede trappen.
Hier wordt aan gewerkt hebben we begrepen
Jammer dat er gevraagd wordt om het hotel meer groen te maken; niet de handdoeken elke dag te laten wassen. Maar elke dag werden toch alle handdoeken vervangen. Jammer
4.0 / 5.0
Aangenaam hotel op ideale locatie. Vriendelijk personeel
3.5 / 5.0
Beliggenheten
Ac fungerte ikke, ga beskjed men fikk ikke fikset det eller nytt rom desverre
5.0 / 5.0
Location was exceptional, staff were great, so friendly. Rooms were FANTASTIC with all the extras. Complementary crisps and cans of coke, coffee machine in room! Highly recommend.
Limited elevators, but they appear to be working on that.
1.5 / 5.0
Clean bed
No service mindset as the receptionist said either u take the offer or not take the offer. Without informing me, someone packed my stuff and not to explain me why. Gave me the wrong key to open the room with someone already moved in.
4.0 / 5.0
located near hyde park and oxford street,easy to get around a lot of the areas that i was visiting.the room was comfortable and warm ,staff were very friendly and accomodating
4.0 / 5.0
Friendly and helpful staff throughout the site
Not enough lifts
5.0 / 5.0
The manager was great. Staff members were below expected service level.
4.0 / 5.0
La ubicación y la amplitud de la habitación.
Bastante limpio aunque la moqueta tenía mucho trote.
El hotel es enorme y solo tenía 2 ascensores. Se tardaba mucho en que llegara y venía hasta arriba de otros huéspedes.
3.5 / 5.0
All staff were friendly and helpful. The cleaners all said good morning & with a smile that felt genuine. The restaurant staff were all very helpful. Location is fantastic, Bond St, Regent Street, Marble etc all within walking distance.
Lift were being refurbished. On arrival the hotel had notices explaining this & apologising for any inconvenience. Fair enough. However only 2 small lifts, waits were long and you had to travel ‘up’ to go back down to lobby, the lifts were packed from other floors on decent. We decided to take the stairs, we were on the 4th floor, got to 2nd floor there was a gate blocking stairs access any further? We exited on 2nd, sign said this way for stairs to lobby & were led on a labyrinth around the 2nd floor. Found stairwell, only to go 1 flight down & met with gates again? Another tour of the 1st floor to find stairwell that finally led to lobby. It would have been quicker to wait the 10 mins for a chance a the lifts! Appreciate hotel refurbishing, but lifts & stairs were chaos. Finally breakfast was very disappointing, no non diary option, croissants stale, queue for hot drinks machine. Food area was too small for number of people staying.
2.5 / 5.0
Staff, location, breakfast, good size rooms, bathroom good, clean rooms
Have to wait 2-10 minutes for an elevator to arrive. Sometimes you give up and just take the stairs, which are NOT located close to the elevator.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $224 per night. This rental is $13 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Thistle London Marble Arch. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Thistle London Marble Arch pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Thistle London Marble Arch?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and laundry.
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