Secrets Wild Orchid
Resort in Montego Bay
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this resort
This all-inclusive, adults-only Jamaican resort sits on a private beach on the Caribbean Sea. It has 19 on-site restaurants and lounges, as well as a theater and nightly live entertainment.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Map of Montego Bay
Available Rooms
1 King • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 559 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Room and dining was great no complaints
The check in process was a little time consuming after a long flight and still had to wait almost 40 mins to check in was a bit frustrating
10.0 / 10.0
I like that the property was very clean. It was romantic, after hours when you were hungry they had a jerk chicken . I Loved that the pools didn’t have a time frame on when you can swim. My husband and I did a lot of late night swimming which we really felt like we were on vacation . I want to send a shot out to your bartender, Sasha that works inside secrets preferred club on the first floor and O’Brien ,their hospitality was superb and so welcoming we will come again!.Thanks for a wonderful stay
The mosquitoes were awful, I feel like the hotel should’ve offered some type of bug spray in the room like the shampoos, conditioners, lotions, etc.
8.0 / 10.0
The food was exceptionally great excellent restaurants and variety to choose from.
Some of the staff could have been more friendlier, smile more and also do less discussion in front of the guests on hotel related matters.
10.0 / 10.0
The food
The club
7.0 / 10.0
Staff are professional, top notch! World Café Buffet is Excellent! Adia and Devon are great Concierge! Dewayne Bartender at Barracuda Bar should be a stand up comedian, he made me laugh every day!! We were in the preferred club group and loved the daily E-Board that kept the activities and news at our finger tips, and the rotation of a small buffet all day made it a fun bonus!!
The options for a Vegetarian are limited, to salads, pizza and fruit. Each restaurant such as French or Italian has few entrees and its not even authentic for each cuisine. Too many issues with maintenance such as shower heads, no lights, things not working or upkeep is lacking. the St. James Resort you can visit has same type of food, so that's boring. The Breathless resort we also has access to was nice to look at but the staff was rude and SNOBBY! Also many chairs with arms such as the French, Italian and Club lounge in Wild Orchid were not able to accommodate many plus size people as I ran into many people complaining (30 or more) in my week stay.
5.0 / 10.0
The staff and ambiance
The big cockroach I found in my room
4.0 / 10.0
The air-conditioning work very well
Stains on my sheets and blanket.
We had to kill a roach in the room.
Would've been nice if the room had a small microwave since room service food came cold.
8.0 / 10.0
They switch my room
From king bed to two double it was our anniversary and we had to sleep in separate beds
Beds were hard and neighbors loud
1.0 / 10.0
The food was terrible, had to queue up for an hour and half to eat at The Blue Mountain restaurant.
All the restaurants were poor !!!
Disappointing
n/a
10.0 / 10.0
Dinner at Bordeaux was fantastic, the pool bar was excellent and the hotel reception staff were efficient
Nothing
1.0 / 10.0
nice property and clean facilities
I fell on the property and broke my ankle so I need to cut short my stay to return home to seek medical attention. I tried to ask for a change in my reservation and a refund and the hotel staff said they cannot do anything as I have made my reservation through booking.com. when I contact booking.com they said it’s the hotels’ discretion to handle such requests. I am okay with no refund but not ok with parties playing games and pushing me around especially when I am injured badly.
10.0 / 10.0
I loved it!
nothing.
7.0 / 10.0
location
price
5.0 / 10.0
Hotel staff needs to be educated more about sanitation. Poor sanitation with handling food
Cleanliness
10.0 / 10.0
We had to wait for about an hour for dinner at the Blue Mountain restaurant. Should have been buffet style.
9.0 / 10.0
The suite was outstanding. the food was varied and delicious. the snorkelling instructor was great.
The gentleman at check in did not explain where the restaurants were or timings
4.0 / 10.0
Pool and beach were beautiful. Wish they didn’t allow guests to grab loungers for half a day and not show up.
Food was terrible, service in all of the restaurants was extraordinarily slow- 30-40 minutes to get entrees and another 20-30 minutes to get desserts. Rooms were beautiful but our reserved room had mildew in the air conditioning vent that made the room smell awful. We had to switch to a different room without the view we wanted. Then I had to argue for 45 minutes to get my rate reduced because I downgraded to a lower category room.
9.0 / 10.0
The excellent customer service
The line at world cafe
10.0 / 10.0
Everyone was phenomenal, everyone should get a raise because everyone did there jobs, beyond excellent.
4.0 / 10.0
The room
The food and the hassel to get it
FAQs
How much does this resort cost compared to others in Montego Bay?
The average price for a rental in Montego Bay is $135 per night. This rental is $78 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Secrets Wild Orchid. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Secrets Wild Orchid. Enjoy the water!
Is Secrets Wild Orchid pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Secrets Wild Orchid?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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