Hotel Indigo Newcastle, an IHG Hotel
Hotel in Gateshead
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This newly refurbished Newcastle hotel offers quirky, 4-star accommodation, just a 2 minutes’ walk from Central Station. Its rooms are unique and modern, and the hotel now has the fantastic ‘Social Bird’ on site.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Gateshead
Available Rooms
Standard King Room
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Twin Room
2 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Refurbished King Room with City View
1 King • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews9.0
Young lady who greeted us at breakfast is a credit to your company, her enthusiasm and friendliness was more than expected so early in the day.
Didn't get her name but believe she said she comes from Teesside.
8.0
Didn't have breakfast
The receptionist on booking in took a considerable time and tried to charge me twice as much as I was suppose to pay. It took another receptionist to show him what to do also i felt paying for the car park wasn't mentioned when I booked the room.
1.0
Central and revamped
Basin had hair of previous occupants in it and wouldn’t drain away - making it unusable . Drains in bathroom echoed all night - like the start of intergalactic by the Beastie Boys. Staff, when told of problems sympathised at the lack of sleep and at the evidence of dirty basins, then charged full price anyway.
8.0
The location to the town centre. The restaurant was perfect and not overpopulated and the menu was great.
8.0
Location
Car park was very dirty and unwelcoming and tight parking spaces
7.0
The location. It’s right in the city centre and convenient for everything. The friendly staff. We received a warm welcome from the reception staff and the bar staff were friendly and helpful. The room was spacious (we had an accessible room) and quiet as it was at the back of the building.
The parking is atrocious. There aren’t enough spaces, they are very tight and it is a public car park not one just for the hotel. When we arrived there were five cars trying to find spaces in a tiny full car park. We eventually got a space when someone left. We were told the car park was secure as it was locked from 19:00 to 07:00 but when we passed the car park at 22:00 it was still open.
Our room was badly in need of refurbishment. The toilet flush was coming loose from the wall, the bedside light wasn’t fastened to the wall so was hanging down. The cover plate on the bathroom handle wasn’t fastened on.
The cleaning standard is not of the standard expected. The toilet hadn’t been cleaned thoroughly, the handrail next to the toilet had some suspect brown substance on it. There was dust on the bedside tables. There was a tea tin with a few teabags, coffee sachets and sugar but it wasn’t checked as there were opened packets in there.
There weren’t any nets at the window, just a curtain, we couldn’t have the curtain open in the daytime if we wanted any privacy as the first floor window was overlooking the very well used staff smoking shelter and the staff looked directly at the window.
The restaurant only served chicken or vegetarian/vegan food which seemed very limited to us and might have been why there weren’t many diners.
8.0
It was clean and the bar/restaurant area very welcoming and obviously freshly refurbished
One of the reasons we booked the hotel was that it said it had parking which it does but the carpark is also open to the public so we couldn’t get a space at all. This should be made more obvious as I think we’d have chosen another hotel if we’d known as the parking was really difficult to find.
8.0
Location
Rooms are a bit tatty and tired
10.0
Everything was fantastic. Food selection was great and the staff were friendly. Rooms extremely comfortable
9.0
Central beliggenhed, imødekommende overfor ønsker og meget venligt personale.
Daglig rengøring af værelse skete typisk sen eftermiddag, og en enkelt dag slet ikke. Måtte gøre receptionen opmærksom på dette forhold.
8.0
lovely hotel staff really friendly very comfortable room and beds
the air conditioning in our room did not work we reported it to reception but nothing was done. also the tea, coffee etc was not filled up at all and in the shower room the body wash was empty and never got filled up.Also there seems to be an issue with the T.V the reception was very hit and miss.
10.0
Fantastic extra mile for great North Run weekend. Offered pre race extras like snacks, drinks, pins etc and post race showers for guests even if you checked out before the race!
8.0
Collette who was on reception, was exceptional, such a nice welcome, made us feel at home straight away.
Staff at breakfast were also brilliant
Although the rooms had obviously been refurbished, the bathroom grout appeared to have been missed, leaving it a little tired looking.
The evening menu was odd to say the least, fine as long as you like chicken, but mac n cheese, in a chicken burger, strange
9.0
Location and staff
Bit of trouble one night but had it under control
8.0
Beds were nice and clean
Bathroom could need bit of work
10.0
Clean substantial rooms
Staff lovely and very helpful
Very good value for money
10.0
Really great location, easy to access everything we needed. Staff were lovely and friendly, room was great!
Nothing
10.0
It was ideal for our trip too st james stack .
Everything was really good
9.0
Recently been done up . looks amazing
Friendly staff
Cant remember from previous stays but the bed has wheels and the flooring is wood. The bed kept sliding away from the wall when I was sitting up with my back to the headboard
10.0
Excellent location, close to town centre. Staff were so friendly and welcoming. Room was spacious, comfortable bed and had everything you needed. Excellent breakfast with everything you could want and more, plenty staff on breakfast shift.
Our view was of a building but this can’t really be helped in a city centre, so not that big of a deal.
6.0
The main reception was lovely, clean and a lovely and calming atmosphere. Staff were friendly and pleasant
The room wasn’t the cleanest. it had a dirty sink, dirty shower, dirty table and muck and dust along the skirting boards. The leather on the beds was also very worn.
8.0
Quite noisy with doors slamming
10.0
Tutto ottimo
Niente
6.0
Bar and reception area
Room was tired
1.0
Location and food. Staff were very friendly and polite.
Lots of problems with our room. It was freezing cold on arrival and we couldn’t get the heating to work. Lamp and usb socket didn’t work. No body wash, conditioner or tissues in the bathroom, all were empty. Phone was not working either so I tried calling the number on getting Google from my mobile and not one option on the automated menu worked, it just kept sending me in circle. I had to walk down to reception to ask for help and even after that, the room didn’t actually warm up before we went out and none of the other faults were fixed. My partner was sat with her coat on in the room whilst she did her makeup!
9.0
breakfast was excellent
all of it was a minimum good
7.0
Close proximity to railway station.
Small hard bed and uncomfortable pillows. Was supposed to have been a King bed but it was a double only. Very hard and uncomfortable. Tea not supplied to the room and the bathroom small and tired.
9.0
Excellent location, good car parking and lovely hotel.
Nothing.
10.0
The staff were friendly and helpful. Clean bedrooms.
The hand and body cream needed filling up in the bathroom and the main loo downstairs in reception!!!
8.0
Location and breakfast were excellent. Decent parking.
Quite pricey but to be expected. Room could have been cleaned better (debris on floor)
7.0
Location was excellent to get towards central Newcastle. Close to the train station, the Tyne Theatre and St James Park. Staff were excellent and very helpful.
Had issues with the room key not working and ended up being locked out of our room for around 90 minutes (late at night). However, the staff handled this brilliantly and worked to make sure we were able to get back into our room late on and made sure we were as comfortable as possible while they worked to get us back into our room. Breakfast is okay but a little overpriced in our opinion.
10.0
Central, clean and newly renovated rooms
No complaints
8.0
Location, facilities, staff & service level all good
Room looked out on bins. Room hot, noisy outside so couldn’t leave window open. Air conditioning hard to operate with no instructions & very noisy.
8.0
Room was clean and comfortable, quiet room as requested. Excellent location for amenities of the city without being in centre. Parking for car was very convenient. Excellent breakfast, plenty of choice and the staff were attentive and pleasant.
8.0
Location perfect clean ,friendly staff
Bed base worn and mattress not comfortable or pillows
10.0
Didn,t have breakfast
9.0
Modern decor
The shower tray had a couple of chips but no big deal it’s was still clean so not really a negative just an observation:)
9.0
Very large and well appointed room and bathroom facilities
Disappointing cooked breakfast. a bit overdone and poor portion control. Service was exceptional. Maybe serve endless fresh coffee rather than speciality coffees e.g. latte. It was obviously produced by machine.
10.0
Gorgeous room, friendly staff, modern but homely and excellent breakfast
Nothing
FAQs
How much does this hotel cost compared to others in Gateshead?
The average price for a rental in Gateshead is $98 per night. This rental is $2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Indigo Newcastle, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Indigo Newcastle, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Indigo Newcastle, an IHG Hotel?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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