Ace Inn Matsumoto
3.6
Good(1,010 Reviews)Hotel in Nagano Prefecture
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Only a 1-minute walk from JR Matsumoto Train Station, Ace Inn offers massages and a simple free breakfast with fresh bread. Rooms have an LCD TV with video-on-demand system and Wi-Fi is available throughout the property.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Map of Nagano Prefecture
Available Rooms
1 Single • 129 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Single • 129 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Single • 129 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 129 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(1,010 Reviews)100% verified reviews
3.6
ロケーションがよかった。
朝食コーナーにコーヒーがなかった。自動販売機のあるフロアが限られていたので、お茶を買うのに一階まで行かなければならなかった。各フロアにお茶を買える自動販売機があるといいと思う。また、部屋に茶碗やコップが見当たらず、温かいお茶を飲むことができなかった。
3.6
駅から近い。
女性スタッフ、清掃スタッフの方の感じがとても良かった!
間接照明のみなので、少し暗すぎて文字を読んだりするのが辛かった。
寝る分には問題ないのですが。
3.6
朝食が美味しかった、駅近が良かった、スタッフが良かった、カードキーが便利、全体に良かったです。(自転車🚲を利用出来有り難う) リピーターになりました、他の方々に勧めたい、
テレビ📺の向きが悪い(部屋を大きさからあのTVの大きさは不要)、EVの動作が悪い様です、
3.6
朝食時はバイキング形式にも関わらず、お忙しい中、車イスの私に付きっきりで朝食の配膳に終始して頂き申し訳なさと共に感激でした。
スタッフの牛越様、本当にお世話になりました!
バスルームへの段差が高いので、足の不自由なお客様限定でも良いので高さ10センチくらいの踏み台があれば良いと思いました。
3.6
Good location, close to the station
Room a little old.
3.6
Staff were some of the most helpful staff I have encountered, at least in the month that I had stayed in Japan (by the time I left Matsumoto). I had a bit of an issue with Japan Post and staff was kind enough to let me use their front desk phone for about half an hour while I tried to resolve the issue. (the issue was, in the end, resolved) When I felt a little sick after my 3rd night, cleaning staff were very much understanding and gave me time to recover.
Everything, and I mean EVERYTHING, has been retrofitted from seven years ago (2016). Carpet on the walls in the elevator? Nope, gone. Airconditioning units in the rooms? Still nothing (built into the wall), but the aircon actually works. Keys? Nope, key cards! Ario across the street? Nah, that's Alpico Plaza right now (since 2017) and the only good thing about it is the Bookoff Bazaar. Food Court was changed as well, since it no longer has small restaurants or snack bars. Back to the hotel: they changed the restaurant and the food offered during breakfast. I went to my old floor, 4th floor, checked out the vending machine room and found that they fixed the door. It no longer slams shut like it did 7 years ago.
Cleanliness? Nothing to complain about.
Comfort? My last night, I opted for the whole "take a free shuttle bus to a hotel they have a deal with and take a soak in the hot springs there". It's not a hot springs per se, but the baths are nice and hot. Too hot, even. 40.5 lukewarm?
The post office was a tad bit far away. Still within walking distance. Nothing to do with the hotel, though.
3.6
Wifi kept dropping.
3.6
Location. It's right beside the train station and the bus center is jus across the street. Breakfast was good.
Nothing in particular.
3.6
The room was clean and cozy. Free hot and cold drinks are available in the lobby.
The breakfast was a slight disappointment. The menu included rice, sauce, soup, fish. If someone likes a sweet breakfast, they will be disappointed.
3.6
The location close to JR Matsumoto and be easily found.
Walk from the front of the Train station and you see the hotel in your right handed side
The hotel is very clean
Staffs are very nice
The hotel provides beverages for the guest during 15-24.00
Breakfast is very simple and have less choices
This hotel use automatic machine for check in and check out that takes time and quite complicated for some guests
The staffs sometimes have problem in English communication
The space area in the room is not appropiate for 2 suicases
Bed position is not easy for the guests to approach
3.6
Great location right next to the station. Friendly and helpful staff.
3.6
- Location 50m away from the train station, across the road from the bus station.
- comfy and clean room
- heater + humidifer
- breakfast included (i didnt get to try it as i was leaving very early)
- plug near bed
- great value
- no toothbrush or other small amneties (only shampoo, bath gel, conditionner)
- no coffee/tea in room (they have free ones at ground floor tho)
- facilities a bit dated
3.6
Location was perfect, right next to the station.
Breakfast was terrible. It was too expensive even though it was free.
3.6
location n price
room a bit small but still value for money
3.6
Excellent location. Right next to the station and lots of food options. Breakfast was simple but enough.
The bathroom was dated and the sink was cracked.
3.6
The room was fine, what I expected. Nice airconditioning.
Breakfast would have been better with perhaps some butter for the bread, and some cereal.
3.6
Very good location just next to train station. The staff was nice. The room was very small and equipment just the basic. But for my purpose it was a very good choice. Very good value for money.
3.6
Location is good. Breakfast service is nice.
A fan in the bathroom needs to be cleaned.
3.6
It was very clean and staff are friendly. Also, it's a good price and just next to the station.
There was no microwave but I guess I got the cheapest room.
Also, I was disappointed with the breakfast options. It did say that it's because of covid.
3.6
Location, breakfast, facilities.
Small room.
FAQs
How much does this hotel cost compared to others in Nagano Prefecture?
The average price for a rental in Nagano Prefecture is $103 per night. This rental is $67 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ace Inn Matsumoto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Ace Inn Matsumoto pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ace Inn Matsumoto?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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