Grand Hyatt Hangzhou

8.1 / 10.0

Excellent(144 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business centre and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

1.1 mi

西湖十景

1.2 mi

Available Rooms

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Grand Hyatt Hangzhou

$$$$

8.1 / 10.0

Excellent(144 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

1.1 mi

西湖十景

1.2 mi

Available Rooms

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.1 / 10.0

Excellent(144 Ratings)

100% verified reviews

8.0 / 10.0

Dec 2023

A good hotel at its location and is very user-friendly

Good location and the staff are really polite and helpful.

Not applicable. Everything is fine and up to the standard

6.0 / 10.0

Dec 2023

Great location - would chose else next time

Good breakfast and great location

Service was not good - almost no staff spoke english. For a 5 star hotel this is strange - concierge couldnt give the most basic instructions, the waiter at the hotel steakhouse could barely take an order. Spa receptionist didnt speak a word. Doormen didnt say goodevening or good morning etc. Not a 5 star experience No openable window in the room and air conditioning not good.

6.0 / 10.0

Nov 2023

Get a cheaper room and to walk out to see the lake

The location is great right by the lake and you are in all the activities surrounding the lake. The food services in the Executive Lounge was pretty good.

It is an old hotel and the windows in the hotel facing the lake were small and blocked by trees. We paid a premium for a room facing the lake but we did not see much of the lake. One is better served to get a cheaper room and just walk out to see the lake. The pillows provided were either too soft or too hard. We did not get a decent sleep for staying there for two nights.

10.0 / 10.0

Sep 2023

Exceptional

Wonderful view of the lake from the room window, good facilities, very helpful staff. It is expensive but worth every penny.

10.0 / 10.0

Aug 2023

this is one of the luxurious hotels in Hangzhou that I would highly recommend.

The room I chose, it has a nice view towards the West Lake. When we entered the hotel, this is one of the few hotels that offers air purifiers at every square meter, even in the room to make sure you have the best air quality and non-allergy experience (not meaning in Hangzhou the air quality is bad).

nothing really.

5.0 / 10.0

Aug 2023

Just so so. it doesn't worth the money.

The location is fantastic for the lake view. The room yard is nice to have couple of drinks and relax.

The breakfast is very terrible. the tables are not clean and sticky. It is not 5 stars hotel quality.

10.0 / 10.0

Jul 2023

Exceptional

location, service

price

3.0 / 10.0

May 2023

overprices and far from shops

nothing terrible

restaurant food was mid and extremely overpriced. also location is too touristy no local stores or spas that I can walk to, only the lake

9.0 / 10.0

Mar 2022

Superb

excellent location, very convenient to nearby restaurants, shopping malls, and subways. The room is facing the west lake. The staffs are friendly.

The food served at the Chinese restaurant in the hotel was not tasty, but expensive.

9.2 / 10.0

Jul 2021

Lounge appeal

We couldn’t resist a very reasonable upgrade to give us lounge access. We then spent our days hiking around the sights and our evenings tired but relaxed in the comfort of the lounge.

The pool is fine for children but not so good for exercising

9.0 / 10.0

Jul 2021

Night staycation

Location

A bit old but well maintained

10.0 / 10.0

May 2021

Exceptional

I spent a night in this hotel with my family. The facilities and the services were great and good value for money. Will definitely stay here again during my next visit in Hangzhou.

10.0 / 10.0

Jan 2021

Wonderful luxury property, with remarkable location on West Lake.

Totally amazing location, overlooking a sweeping view of the classic West Lake.

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is $39 per night. This rental is $61 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Hyatt Hangzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Hyatt Hangzhou. Enjoy the water!

Is Grand Hyatt Hangzhou pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Hyatt Hangzhou?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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4star

1 queen bed

Garden · Air conditioner · Internet / Wifi

Looking for the perfect place to call home during your trip to Hangzhou? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Grand Hyatt Hangzhou

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Grand Hyatt Hangzhou

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hangzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Hyatt Hangzhou pet friendly?

What amenities are available at Grand Hyatt Hangzhou?

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