Sarova Whitesands Beach Resort & Spa

Property building, Bird's eye view, Beach, Pool view, Swimming pool

Bird's eye view, Beach, Sea view, Swimming pool

4.2 / 5.0

Excellent(582 Ratings)

Hotel in Mombasa

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Sarova Whitesands Beach Resort & Spa is situated in Mombasa on one of the longest beachfront protected by the Mombasa Marine Park. It features 4 outdoor swimming pools, 3 restaurants and a beachside nightclub.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Mombasa

Nearby attractions

PrideInn Paradise Beach Resort & Spa

Available Rooms

Pool Facing Queen Room

1 Double • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Sea Facing Queen Room

1 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Garden Facing Queen Room

1 Double • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio Suite

1 Sofa • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Garden Facing Twin Room

2 Single • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Sarova Whitesands Beach Resort & Spa

$$$$

4.2 / 5.0

Excellent(582 Ratings)

Hotel in Mombasa

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Mombasa

Nearby attractions

PrideInn Paradise Beach Resort & Spa

Available Rooms

Pool Facing Queen Room

1 Double • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Sea Facing Queen Room

1 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Garden Facing Queen Room

1 Double • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio Suite

1 Sofa • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Garden Facing Twin Room

2 Single • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(582 Ratings)

100% verified reviews

3.5 / 5.0

Nov 2024

Beautiful grounds, great breakfast, beware the loud event music

Location on beach is beautiful, property is delightful, breakfast is amazing, and the grounds are stunning. Would come back.

Used as a corporate event space, so there is really loud music some nights well past 10pm. For music after 10pm, it should be nowhere near the rooms. However, we were put in a room next to the conference center. At 9:30 when I called management to ask for a different room the manager on duty promised the music would stop by 10pm sharp. Of course, it did not. I called again at 10:15, and they moved us. But in the process, had completely lost my trust in terms of customer service and integrity - felt like they lied just so they wouldn't have to deal with something.

5.0 / 5.0

Oct 2024

Very relaxing. Loved the me time! Will definitely be back again Godwilling.

Excellent customer service! Special shoutout to Solomon at the a la carte restaurant and Esther at the reception. Good people and we thoroughly enjoyed interacting with them:)

Maybe extend tea time a little longer to like 5:30pm?

4.0 / 5.0

Oct 2024

4.5 / 5.0

Oct 2024

Beautiful stay we will come back.

We enjoyed the food and drinks at the lounge and the evening entertainment. The pool bar was also great and the yoga as well. We had a situation but Francis the manager handled it well.

4.0 / 5.0

Aug 2024

Beautiful refreshing stay

Facilities and restaurants

Nothing significant

3.5 / 5.0

Aug 2024

Correcto, pero mejorable

La ubicación, cerca de la playa, y la vegetación

Check in muy lento, estuve esperando casi 2 horas para que me dieran habitación. Comida de calidad media/baja.

1.5 / 5.0

Aug 2024

Average

Property is nice and the facilities are good

Room service was awful. I stayed there 4nights and every night had to call reception to send someone to come turn down the room at night. Too many mosquitoes

4.0 / 5.0

Aug 2024

Beautiful property and great amenities but don't expected excellent customer service.

Great location! Beautiful property. Beach was amazing

The staff was not the greatest. Request item for the room a few times before receiving them. Before check-in I had been trying to communicate with someone about my reservation and no one had responded. Setting up car service from the airport was not confirmed so we had to figure that out.

4.5 / 5.0

Aug 2024

Best vacation at Whitsands

Amazing staff, big up to Brian and Masha. Elizabeth at the front office was exceptional. I loved the kidszone alot, I got the opportunity yo unwind while knowing the kids were having a time of their life under strict and professional supervision. This is my 5th time to whitesands and I find myself keep coming back. Thank you so much for the exceptional service.

Maybe consider adding a water slides at the pool that van be friendly for children under six years.

4.5 / 5.0

Feb 2024

Relax time

Staff do bar e localização de frente para uma bela praia. Restaurante buffet e café são excelentes.

Staff da recepção e horário de funcionamento dos restaurantes.

1.0 / 5.0

Jul 2023

A vacation wasted

Location, good beach , clean

A la Carte menu in the restaurants limited and quality of the food not good. Service of the hotel staff leaves a lot to be desired. Late check out was granted but bedsheets removed at 10.00 am so that room was unusable and the late checkout therefore useless. Check in was delayed and blamed on system failure whereby we were kept waiting for 2 hours to get all the rooms.

2.5 / 5.0

Jul 2023

I was impressed hy the beach sand but made to pay for two guests n yet my partner didnt turn up

Beach sand

Room was quite small

4.5 / 5.0

Jul 2023

Superb

Everyone was so friendly and helpful.

4.0 / 5.0

Jul 2023

It is a good hotel, well run and feels very safe and visitors are well looked after.

Good food selection at breakfast. Spacious well furnished room. Lovely garden and helpfull personel.

The area of the hotel is very large and one can get lost.

4.5 / 5.0

Jul 2023

Superb

Great facilities and friendly staff

Limited variation of food but overall quality great

4.0 / 5.0

May 2023

Was a lovely stay

Location is ok

Cleanliness in the rooms

4.5 / 5.0

May 2023

loved it.

very well maintained

5.0 / 5.0

May 2023

Exceptional

- The location of my room was perfect: second floor, very close to the quiet pool, spa and the beach because the room was facing the ocean. - The staff for the most part were amazing. - The food was excellent. - The staff at breakfast surprised me with a birthday cake and song. That was the highlight of my stay.

- WiFi connectivity for the last couple of days in my room block was very bad. It kept disconnecting every 10- 30 seconds on my phone so I had to leave the room to go to other areas in the hotel. - While checking out, the staff who handled my check- out process was unfriendly and became rude when I insisted that he gives me my change in its entirety (I settled my bill in cash) because he acted as if I don't own a calculator to verify how much change I ought to get back and he wasn't going to give me all of it and instead quoted for me what he would be giving me instead. When I was giving him the extra Kshs 1.5 he gave me, he said "I don't want it, keep it". Respect for guests goes a long way. It's not like he paid the bill for me so his attitude was completely uncalled for!

3.5 / 5.0

Apr 2023

good

very welcoming staff, kids activities, safety, good food

the kids ozone Centre is not well equipped

4.5 / 5.0

Apr 2023

Awesome Easter

Breakfast was great, having a mix of Swahili foods, Indian food, and English breakfast is great. The activities planned over easter kept me engaged in the hotel. Spa treatment and yoga were great

Lido restaurant was under renovation, it's always a great place to get seafood which I missed on this trip.

0.5 / 5.0

Mar 2023

inefficient check in. Poor value for the price.

Far from the 5 Star rating.

3.5 / 5.0

Mar 2023

The stay was good overall

Breakfast and facilities are great

The hygiene of the bathroom is so so and its not possible to go to the beach without being bothered...

5.0 / 5.0

Mar 2023

Awesome

Frequent traveler, the beach n meals, scenery n weather

3.5 / 5.0

Feb 2023

pleasant location

That they payed attention to my special occasion and even gifted me.

The waiting period at the reception before going to the room .The attendant lecturing us i stead of briefing.

5.0 / 5.0

Feb 2023

Exceptional

Excellent hotel with great staff and dining.

0.5 / 5.0

Feb 2023

Extremely busy hotel, too many conference delegates.

Over run with too many people… extremely busy hotel due to conference delegates. Not ideal for a relaxing holiday

Better rooms Less busy Better customer service

4.5 / 5.0

Feb 2023

Superb

Breakfast was good with a good variety of foods.

Cumbersome security checks at the gate.

4.5 / 5.0

Feb 2023

Superb

It was a nice environment, staff , visitors , smooth parties . Nice swimming pool

Food not good Beach ⛱️ not well organized

4.5 / 5.0

Jan 2023

Very relaxing and beautiful place

expensive with lots of facilities and great sea food. the staff where very cordial.

FAQs

How much does this hotel cost compared to others in Mombasa?

The average price for a rental in Mombasa is $72 per night. This rental is $1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sarova Whitesands Beach Resort & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sarova Whitesands Beach Resort & Spa. Enjoy the water!

Is Sarova Whitesands Beach Resort & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sarova Whitesands Beach Resort & Spa?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Garden · Pool · Kitchen or Kitchenette

Looking to create some memories in Mombasa? Look no further than our Apartment hotel, Cowrie Shell Beach Apartments Official. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Sarova Whitesands Beach Resort & Spa

Hotel in Mombasa

Reasons to book

About this hotel

Amenities

Map of Mombasa

Nearby attractions

Available Rooms

Pool Facing Queen Room

Sea Facing Queen Room

Garden Facing Queen Room

Studio Suite

Garden Facing Twin Room

Sarova Whitesands Beach Resort & Spa

Hotel in Mombasa

Reasons to book

About this hotel

Amenities

Map of Mombasa

Nearby attractions

Available Rooms

Pool Facing Queen Room

Sea Facing Queen Room

Garden Facing Queen Room

Studio Suite

Garden Facing Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Mombasa?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sarova Whitesands Beach Resort & Spa pet friendly?

What amenities are available at Sarova Whitesands Beach Resort & Spa?

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