AC Hotel by Marriott San Juan Condado
Hotel in San Juan
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Located in the Condado district in San Juan, 6 km from Fort San Felipe del Morro, AC Hotel by Marriott San Juan Condado features a year-round outdoor pool and spa centre. Guests can enjoy the on-site restaurant.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of San Juan
Available Rooms
King Room
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Two Queen Beds with Balcony
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Two Double Beds with Balcony
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Executive Room with Balcony
1 King • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite with Balcony
1 King • 1 Sofa • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
6.0 / 10.0
breakfast was good. Hotel smelled really good
The air conditioning at room was very loud
10.0 / 10.0
Great Location! Rooftop pool and restaurant top tier!
7.0 / 10.0
It was close to everything. Didn’t need a rental. Loved the view close to the beach. And the hotel provided towels, chairs and umbrellas which was great. Hotel staff was very friendly and accommodating. Also they charge 45.00 per day for both guest for hotel amenities like lunch, dinner, and drinks at the hotel. But if you don’t use it you lose it.
The only thing I didn’t like was when it’s really hot outside the condensation in the room would leave my clothes damp, the bed, and the floor would look like someone spilled something. But housekeeping would change your bed depending on the time
9.0 / 10.0
Location, cleanness and easy access to all interesting places in San Juan.
Beach was fantastic, towels provide and water.
Breakfast excellent even when this was not included
Rooms comfortable and clean.
Customer service was rude and not friendly.
4.0 / 10.0
The hotel was noisy. The sink in the room smell and the food was horrible
Finally I paid fir breakfast for 4 people, however when I check out I was billed breakfast for 2 costing over $400 extra to my credit card.
Still waiting to hear from Marriott
Still waiting to hear
10.0 / 10.0
In a convenient area. Near a lot of restaurants and attractions
Clean facility and the staff are extremely helpful and kind
6.0 / 10.0
We was able to check in 3hrs early
Free washer and dryer in the hotel
A customer claim we were making noise at a time we just got in our room. We are not sure if the staff lied or the customer got the room mixed up.
We had to call 3xs for someone to come to our room for a spill. No one came. My husband had to go to the lobby and get a security guard to help us.
House keeping didn’t go a good job in cleaning our room
3.0 / 10.0
I have stayed here several times: love the location, decor ambiance, cleanliness and hospitable staff. That was not the case this time. Do I can’t say anything positive.
No hot water
Mildew smelling room
Staff was not visible
No temperature control in the room too cold and if you lower the temp the condensation would wet the floor etc
Staff apathetic and dismissive
Poor regard for guests staying at the hotel
Screaming and unruly children in pool area
No warning that Bar dining area was closed for hotel guests
Did not understand the additional charges
5.0 / 10.0
The rooftop pool and bar was very nice. The rooms all had balcony’s which was also nice. It was kind of a strange setup for the bathroom.
There was construction starting at sometimes as early as 8 am and the walls were very thin so you can hear EVERYTHING. Which is not the most fun when your on vacation and want to sleep in a bit. I also did not like how they charge a 45 dollar service fee per day and then on top of that Puerto Rico charges a 7% tax for “rentals” so it ended up being like another 70 dollars a day on top of the price of the room per night.
8.0 / 10.0
Location, clean, good food
10.0 / 10.0
The hotel has good and welcoming receptionist, it was clean and comfortable. The pool was sooo beautiful at night and getting compliments from the lounge was top tier service. 10/10
10.0 / 10.0
Everything was great
9.0 / 10.0
We liked the location!
I liked the property.
9.0 / 10.0
Clean and very helpful employees
6.0 / 10.0
Close to the beach
No entertainment, not enough food variety
9.0 / 10.0
I loved the property everything was clean and neat. Staff was very friendly.
I wish there would have been more times that housekeeping cleaned our room.
9.0 / 10.0
My friends and I had an amazing time at AC Hotel! Our room was clean with a beautiful layout. I love the convenience of having a refrigerator in the room with a microwave right on our floor. I’m happy we opted for the continental breakfast included in our stay being that it was $21+ per person. Breakfast was great and so was the food on the lunch/dinner menu. The food prices were very decently priced. The pool area was beautiful and the beach was within walking distance. And speaking of distance, everything that we needed was in walking distance and we loved that! We were very highly appreciative that we were able to check in early as well! AC Hotel was truly beautiful and we would definitely stay here again!
The only complaint we had was poor housekeeping! We left to get breakfast and hang poolside for hours just to come back to our room around 4pm just to find out that it still wasn’t cleaned! We had to request towels and the garbage be taken out…and the same issue happened the following day as well.
1.0 / 10.0
Well they cleaning was good when they do it
I did not like the room was not set up to accommodate four people had to wait for towel we had to go get them are self did like the view of looking at a Allie to Burger King phone doesn't work over charge us a extra 250 the elevators was broke a lot of things was broke but I did like some of the customer service but they couldn't even honor what they said they would do the following day
7.0 / 10.0
the location and the guys at the front desk were excellent.
The smell in the rooms and hallways. The bathroom was not as clean in the shower area.
10.0 / 10.0
I LOVED the breakfast. The staff was very Professional and gave my friends and I a very warm greeting every time we had an encounter with them. Paola and Westley in particular were great! They're customer service was awesome! Next time when we visit hopefully they will still be there :)
I didn't like that the microwave was in the hallway. Just in case I wanted to heat something up late at night I would have to get up and go down the hall rather then staying in my room to heat up my food. But besides that there's nothing else that I didn't like about the property.
4.0 / 10.0
very hood smell and beautiful
Unfortunately we had to ask twice for our room to be cleaned. There was no room service which was unfortunat
9.0 / 10.0
The room was great and so was the hotel.
No beach view from my room
6.0 / 10.0
location
high price for the hotel facilities.
7.0 / 10.0
pool on rooftop
comfortable beds
clean
several places to eat nearby
construction outside balcony
lack of view
took us a little time to find hotel beach
automatic $45 a day fee accessed(you could use it toward food/drinks)
if you book thru anyone other than Marriot directly,
you are not eligible for Bonvoy points
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is $204 per night. This rental is $88 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at AC Hotel by Marriott San Juan Condado. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at AC Hotel by Marriott San Juan Condado. Enjoy the water!
Is AC Hotel by Marriott San Juan Condado pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at AC Hotel by Marriott San Juan Condado?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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