Hyatt House San Juan
Hotel in San Juan
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Hyatt House San Juan is just a 5-minute drive away from Old San Juan and Condado beach. Free WiFi access, an outdoor swimming pool and a restaurant are offered here.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of San Juan
Available Rooms
One-Bedroom King Suite with Kitchen
1 King • 473 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Bay View
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Studio Suite with Kitchen
1 King • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Studio Suite With Kitchen - Disability Access
1 King • 505 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
Location, room amenities, apt style room, staff
Hallway carpets were dirty, room service Not done during three day stay
10.0 / 10.0
Su recibimiento, amabilidad, hospitalidad y servicio fueron excelentes. Desde la recepción hasta los empleados de servicio. El adquirir el modo de QR Code para dejarle un incentivo a los empleados de servicio fue una gran idea.
Nada
6.0 / 10.0
Location was close to old San Juan - only a 5 min taxi ride. 20 min taxi to the main international airport by taxi. Breakfast was nice. They had a buffet set up with scrambled eggs, pancakes, sausage, cereals, fruit and bread/toast. There was an omelette station as well. Coffee & tea self serve was actually really good. Shower in the room was nice. Good shower, shampoo and body wash products. Nice that the room came with a mini fridge and a microwave. The hotel has a free shuttle to old town (more about that in the next section…)
Bedroom a/c unit was loud. In room coffee & coffee maker were gross. The room needs a kettle instead. We asked the front desk clerk for information about the free old town shuttle. They didn’t know any of the drop off/pick up points and didn’t have a map. There was a screen by the exit which did occasionally show a map of the drop off points but we kept missing it and didn’t have a chance to snap a photo. As a result we never used it. Expensive property.
8.0 / 10.0
Super clean! Location is awesome. Shuttle bus too! Room was comfortable. Bed & sofabed were comfortable. Workout room and business center were great. Pool was beautiful and clean and landscaping around was beautifully done. There is an outside room off dining area with a rainfall that is gorgeous. The lobby is simple yet beautifully decorated and the bar and service is wonderful. Wifi never failed us! ALL staff is helpful, ready to give suggestions and so polite & friendly!
The room had a musty smell. There are not enough mirrors in the room but there are spaces where mirrors and lighting can be added. No wall mounted magnifying make-up mirror in room. Not enough towels-we had 3 big towels but reservation stated 4 people would be sharing a room (so I had to ask for towels) they brought extra! The counter tools did not match (2 different designs)-for such a beautiful hotel-counter stools should match. Maybe update system for parking? Having to stop at front desk to validate parking card is outdated and if front desk is busy you will have to wait.
6.0 / 10.0
God frokost, to-tre hyggelige medarbeidere. Bra med vaskemaskin.
Dårlig renhold, både hyppighet og grundighet.
Ikke toaster i rommet, selv om det står oppgitt at det skulle være det. Fikk det heller ikke da vi spurte. Dyrt.
10.0 / 10.0
Great location clean great service
10.0 / 10.0
Everything! The location, the staff, the room. It exceeded my expectations. I will definetely will be staying again.
7.0 / 10.0
Location
The room certainly shows wear
10.0 / 10.0
The hotel was clean and comfortable. Bed was extremely comfortable. Staff were friendly and helpful. Loves the shuttle to Old San Juan. It is really close to the Pan Am Pier.
Nothing.
10.0 / 10.0
Excelente
10.0 / 10.0
The room was clean, great size and awesome view. We got a king size bed, and this room also had an L shape sofa, e full desk and a big bathroom, plenty space for storage and closet. The location is great, only walking distance from Coca Cola Music Hall and other venues, including the Sheraton and the casino. I will stay here next time.
9.0 / 10.0
La ubicación, estando cerca del Convention Center y del T-Mobile District, donde uno podía comer distintos tipos de comida. La habitación y su baño privado, bien equipado y con todas las amenities. El desayuno tipo buffet variado, especialmente durante los fines de semana
Se omitió sólo una vez el servicio de limpieza a la habitación durante la estadía, lo cual fue subsanado con toallas limpias y al día siguiente se corrigió
10.0 / 10.0
Beautiful
Clean
5.0 / 10.0
Room smelled and bed cover was dingy
Room smelled carpets in room dirty and bed cover dingy
4.0 / 10.0
Nothing but the showers. Desk workers seemed nice
Expensive for no reason. Mediocre rooms the breakfast was really bad nothing tasted right except the almonds. Room service taking 3+hours to get to room. one of the elevators was broken during half the trip and when fixed it made a scary sound. The pool was super small the rooms smelled like really bad humidity and wet socks. Other than pool table not really a lot of entertainment
10.0 / 10.0
Everything
10.0 / 10.0
Very clean, good breakfast, great location
5.0 / 10.0
It's in a good location
You have to pay for parking and in the bathroom they don't have lotion and hand soap
10.0 / 10.0
The staff was friendly and helpful always willing to go the extra step
10.0 / 10.0
room
10.0 / 10.0
The staff was very polite and attentive.
Staff was friendly and attentive.
9.0 / 10.0
The hotel is very accessible Walking distance to Condado, Distrito T—Mobile. Near by car to Old San Juan and Plaza Shooping Mall.
Breakfast was cold.
10.0 / 10.0
The look and comfort of the room, the garden all over the place.
10.0 / 10.0
The location, very very clean and welcoming staff !
I stayed on the 3rd floor it was a little smell
8.0 / 10.0
I liked the safety of the facility the friendliness of the staff and the staff is very accommodating.
I would say that my sheets had a stain and my towel had stains them I did ask for a change of towels and they did give us fresh new towels
9.0 / 10.0
cleanliness, friendliness of staff, spacious room
There is no bar, or at least no bartender most of the day. People want drinks while on vacation, not the market that just sells beer, juice and wine. Mix drinks and cocktails for me please!
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is $204 per night. This rental is $67 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt House San Juan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt House San Juan. Enjoy the water!
Is Hyatt House San Juan pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt House San Juan?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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