Bastión Luxury Hotel

Property building, Balcony/Terrace, Lounge or bar, Swimming pool

Bed, Living room, Photo of the whole room, Bedroom

Patio, Day, Balcony/Terrace, Pool view, Swimming pool

4.5

Excellent(835 Reviews)

Hotel in Cartagena

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bastión Luxury Hotel is a property located in the center of Cartagena de Indias. The hotel's rooms are equipped with a wardrobe, flat-screen TV, private bathroom, free Wi-Fi, bedding, and towels. Some rooms also feature a safe and a patio.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Cartagena

Nearby attractions

Sibarita del Mar

0.3 mi

Oceanarium Rosario Islands

22.9 mi

Aviso turistico de Cartagena

1.3 mi

Bendita Beach

22.9 mi

Available Rooms

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 581 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Bastión Luxury Hotel

$$$$

4.5

Excellent(835 Reviews)

Hotel in Cartagena

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Cartagena

Nearby attractions

Sibarita del Mar

0.3 mi

Oceanarium Rosario Islands

22.9 mi

Aviso turistico de Cartagena

1.3 mi

Bendita Beach

22.9 mi

Available Rooms

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 581 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.5

Excellent(835 Reviews)

100% verified reviews

4.5

Sep 2024

Eccellente!

Valuterei questo hotel 5 stelle invece di 5, siamo stati veramente bene. L’edificio è bellissimo, in stile tipico Cartagenese con il cortile interno. Il servizio dello staff è stato eccellente, sempre gentili, professionali e disponibili, e ci hanno aiutato a scegliere una esperienza per andare alle isole vicine (hanno delle opzioni di una agenzia fra cui puoi scegliere). Hanno una spa, piscina sul tetto con lettini e asciugamani e bar (che abbiamo sfruttato tanto) con servizio dello staff molto attento, e stanze molto spaziose e ben tenute, con piccole accortezze che fanno molto piacere come ciabatte, piccoli set con mini spazzolino da bagno, e altro. La colazione era a buffet e con la possibilità di ordinare in aggiunta un piatto (avocado toast, eccetera), molto buono. Abbiamo assaggiato la cucina anche per aperitivo sulla terrazza, molto buono. La posizione anche è super centrale, l’hotel elegante e sicuro.

4.5

Aug 2024

Nos tocó la peor habitación del hotel

El hotel es una maravilla, muy elegante y de calidad. La habitación era muy grande. El personal, exquisito. La piscina, confortable. El desayuno, de 10. Un hotel de una calidad suprema.

Nos adjudicaron una habitación en la planta 1, que realmente es planta -1 porque está por debajo de la planta baja (que es donde está la recepción, aunque el ascensor la marque como planta 2). En esta "planta 1" no da el sol, aunque tiene una pequeña terraza y hace una humedad tremenda. De las tres noches que nos hospedamos, llovieron dos y se creo una gran humedad en la habitación, hasta el punto que el objeto de mi cámara de fotos cogió humedad por dentro (aunque luego se secó sin grandes problemas). La humedad en esa planta es demasiada, aunque pongas el aire acondicionado.

4.5

Aug 2024

A la altura: maravilloso

Todo. La amabilidad del personal, resolución de cualquier situación, el desayuno, las habitaciones, la ubicación

No habernos podido quedar más tiempo ;)

4.5

Aug 2024

Great experience.

Location. Cleanliness. Atmosphere. Rooftop pool.

Shower should have more water pressure Add some hangers to the bathroom to hand towels TV system is kind of slow

4.5

Mar 2024

Todo espectacular, muy recomendado!

Todo!!! Especialmente la atención cálida de todo el personal

4.5

Dec 2023

nós surpreendemos com o hotel

Atendimento excelente de todos no hotel. A localização é muito boa, perfeita para conhecer o centro da cidade. O café da manhã tem muitas opções, é bem variado e servido. O quarto é grande, muito confortável, possui um bom secador de cabelo (no início ele não funcionou, mas trocaram em alguns minutos). A comida do restaurante é muito boa também. Chuveiro e piscina são aquecidos. Bons drinks.

4.5

Aug 2023

Perfect Classy Stay in Cartagena

Everything, specially the rooftop with the pool. Thank you.

Nothing

4.5

Jul 2023

Excellent hotel with caring staff

the hotel is beautiful and modern

4.5

Jul 2023

Cartagena 2023

The stay was extremely pleasant, the staff were all very friendly and accommodating. The Room was kept very clean and housekeeping was immaculate. Jorge was brilliant, so friendly and helpful. The pool and rooftop were amazing and helped deal with the heat to cool down

Relatively minor issues - In the bathroom area particularly the toilet room there was a leak from the ceiling which passed down the wall and created a large puddle in the walkway between bathroom and bed, this was highlighted and dried but returned each morning resulting in unexpected wet feet. Airport transfer cost was high in comparison to others arrival was 108.00cop. When we returned to airport we paid 30.000cop from the same vicinity and the traffic was busier leaving.

4.5

May 2023

Best hotel I have ever been!

Everything. Best hotel I have ever been!

Nothing

4.5

Apr 2023

Definitely not worth the $450.00 I paid compared to the $350.00 I paid at Ananda.

Positives: Rooftop area is beautiful.

They placed me in a basement room that was dark and smelled like mold. Even the walls were damaged. I Paid a lot less at the Ananda Hotel and the room was 100 times superior to the room I was placed in at Bastion. When I asked for a glass of wine to be delivered their pour was less than half a glass.

4.5

Apr 2023

Exceptional

The pool was out favorite part. Since it was during the week we had it mostly to ourselves. Our attendant was amazing!! She knew what to get us the moment she saw us walk in. We will definitely return to the city that has captured our hearts! Thank you Bastión Hotel!

4.5

Apr 2023

Staying at the Bastion is a world-class experience. 5 stars!

We truly like everything that this hotel has to offer. From the pool to the outstanding breakfast to the dedicated service, let alone the spectacular rooms, Bastion is truly a luxury experience!

There is nothing we disliked about our stay at Bastion.

4.5

Mar 2023

Excellent!!! Installations, location and staff!

Installations were clean and nice, location is super strategic!!! but the best of all, the staff! they we so nice and polite. was an incredible experience at this hotel.

4.5

Mar 2023

it was great

it was our last day at Cartagena and we chose this hotel to relax. we were so right! the spa rituals and treatments were amazing and Sandra was a darling! we could not have been more relax and well rested after a 5 day trip of dancing all night long. the staff was great and super helpful, they even let us into the breakfast buffete ahead of time so could be in the airport on time. they even offered if we wanted to have it boxed “to go” so we could have it calmly at the airport. we had dinner at the restaurant El Gobernador and it was great! entres are a good size but beware main courses are large 😂 we were stuffed before dessert. overall great experience

4.5

Mar 2023

Excellent. Highly recommend.

Rooftop pool, great breakfast, excellent staff.

Sometimes the water in the shower changed temperature. Not dangerous, just less hot.

4.5

Feb 2023

Exceptional

Breakfast was great

English menu

4.5

Jan 2023

Superb

Breamfast was superb. And all the staff were excellent and so efficient and helpful especially Jeorge in the top floor bar and restaurants who was amazing and managed to remember everyone names!

4.5

Jan 2023

Exceptional

We loved our stay at Bastion Luxury Hotel! The roof and pool area had gorgeous views of the city and the location was very walkable to everything we wanted to see in Cartagena. The staff was also so friendly and accommodating, especially Hector!

4.5

Jan 2023

excellent hotel they know you from the minute you walk in and beautiful rooftop great breakfast as well

loved this place

4.5

Jan 2023

Cockroaches in the bathroom and poor pathetic response from hotel guest relations and general manage

While the hotel does have a very beautiful structure, very modern on the inside while maintaining the colonial, which was is very impressive. However, the details are not of a luxury hotel as they claim to be

Cockroaches in the bathroom and no response from the hotel. This is NOT a luxury hotel, it does not have the appropriate customer service and management response when needed, there is no value for money and they do not care about customer satisfaction. On 21st of December I decided to surprise my wife with a one-night getaway with no kid for first time in 1 year. I chose this hotel because of the glowing reviews it had on many hotel booking platforms, including amazing structure and most important customer service. The late afternoon after the check in, we went to the pool which has nice view, but it was dirty with bugs, leaves, and the water was oily from the many users I presume. Additionally, there were vultures in the pool drinking the water, risking a health issue. Early the next morning, when my wife goes to the bathroom to her surprise, she finds a live cockroach walking around the shower (please see the picture attached). We immediately called the reception to please come up and remove it, as this is a supposed luxury hotel, I was not going to clean this. The reception took 20 minutes, and no one showed up, so my wife and i decided to go for breakfast, hoping eventually someone would come and clean up. After a long breakfast (which honestly it is a very basic buffet breakfast, but comment on that later), we went back to the room, the cockroach was removed, but the shower was not cleaned up, I find this disgusting and low customer service. Up to that time, there was no response or any attention from the reception. We decided to then do the check out as it was nearly the time, no one followed up nor did they acknowledge this problem. I decided to ask for the guest relations manager, Eric Ponce. I explained the situation and they only said I'm sorry

4.5

Dec 2022

way way overpriced

classy except room was a dump; marks on walls, screws in walls, tv did not work correctly, shower iffy, one sink nice staff except upon exciting; inquired about double billing but turned out there was no double billing.

see above

FAQs

How much does this hotel cost compared to others in Cartagena?

The average price for a rental in Cartagena is $66 per night. This rental is $0 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Bastión Luxury Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Bastión Luxury Hotel. Enjoy the water!

Is Bastión Luxury Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Bastión Luxury Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and laundry.

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Bastión Luxury Hotel

Hotel in Cartagena

Reasons to book

About this hotel

Amenities

Map of Cartagena

Nearby attractions

Available Rooms

Bastión Luxury Hotel

Hotel in Cartagena

Reasons to book

About this hotel

Amenities

Map of Cartagena

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Cartagena?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Bastión Luxury Hotel pet friendly?

What amenities are available at Bastión Luxury Hotel?

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