Hotel Pension Grimus
4.1
Excellent(161 Reviews)Hotel in Mount Buller
4-Star Hotel
Reasons to book
Includes essentialsSki in / Ski out, Kitchen or Kitchenette, Internet / Wifi and more
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About this hotel
This boutique hotel offers luxuriously appointed apartments and spacious chalet style hotel rooms.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Ski in / Ski out
Family friendly
Map of Mount Buller
Available Rooms
Alpine Spa Room
1 King or 2 Single • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Chalet Spa Triple
1 King or 1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Chalet Spa Quadruple
1 Bunk or 1 Bunk • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Balcony Spa Room
1 King or 2 Sofa • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Montafon Apartment
1 King • 1 Sofa • 1 Queen • 1 King • 1722 ft²
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(161 Reviews)100% verified reviews
4.1
早歺、雪具租赁,烘干房不错
晚上造雪车有点吵
4.1
The property was close to the ski school and chair lifts. Ride share takes you from the car park to the property directly .
We booked the room on booking.com only to discover that we were assigned a different room. The property manager, the owner, told us that we had to read the fine print on their website, which stated that it was just an illustration and had a different layout. I argued that I picked a room per booking.com, but no such terms existed. They updated their photos and terms after my complaint. For 1,000 a night, it’s irresponsible for the owner to randomly give you a room with no view, not as booking.com showed. I was even told to find an alternative stay when the owner knew the entire place was sold out during the holiday week. So please decide wisely if you want to stay here. The owner's son came and spoke to us after a commotion I had with the reception and promised to get back to me, but he never did after taking my phone number. The owners prioritise their income vs giving true customer service. Not once did they come to check in to solve the problem. They tried to pay for my dinner, which I politely declined, but the owner claimed I flat-out said no. She was never present.
See photos below. No such mention I won’t be getting the room I booked on booking.com vs the actual room that looks into a brick wall. Room also had leaks which a plumber came to check .
4.1
Friendliness of staff gray food and facilities
No lounge area
4.1
location
bar
receptionist was very helpful
the cleaning staff were young and rude banging on the door
4.1
Very central to the slopes. Beautiful and cozy. The guest lounge was very welcoming (books, couches, boardgames). The bar had a great selection of cocktails and beers. Staff very welcoming. Clean, cozy rooms.
Before you stay here, book a taxi or rideshare via the Mt Buller app. It looks close to the main square on the map, but it's not. It's up a steep hill with several flights of stairs and we were not aware of this. We were told that the rideshare service or walking were the only two feasible options to get to the hotel. Anybody who has been to the snow knows that carrying/wheeling suitcases through snow is... difficult at best, so you can completely disregard the second recommendation by hotel staff. Would have been good to get some clearer recommendations and instructions PRIOR to arriving at the square, but we're partly to blame for that too.
Secondly, the bread that they offer at dinner is not complementary - the way this was presented made it seem like it was free. Note that despite its cost, it was absolutely delicious and if you are interested in bread, it was divine (just $14).
These were our only two criticisms. The accommodation is beautiful, the staff were otherwise exceptionally friendly. Anton Grimus served us coffee and he and his dog are both wonderful. We would definitely stay here again and recommend others also stay here.
4.1
location
no view from room
4.1
Options/variety for breakfast were great. Being able to book discounted lift tickets at reception was really handy. Loved the private access to the spa/sauna. The restaurant food was great. The location was fantastic for access to lifts and the hotel ski storage and drying room made things a lot easier
The room was extremely warm when we checked in, even for winter, and it took a couple of days to cool down, but I think the room we stayed in was directly over the drying room so this probably had a lot to do with it.
4.1
Rooms were clean.
Staff were very friendly and accommodating.
Great location.
Food was delicious!!
4.1
Staff were super friendly and helpful. Location is amazing. Breakfast was pretty good. Room was very clean. Will definitely go again someday.
4.1
Location was perfect for snowboarding/skiing, room was really warm, bed was comfy and staffs were great. Most of all, loved spa in the room👌🏼👌🏼👌🏼
Wi-Fi wasn't really working. We could hear the neighbours quite easily and we could hear the dryer going at night and morning. One housekeeper brought a coffee cup ans was drinking coffee while cleaning the room. Other times maybe ok but I thought it''s not safe for Covid settings.
4.1
the breakfast baskets were a great alternative to having everyone jammed in the dining room at the minute with covid being so prevalent in Vic. spa was also grouse in lou of the pool and sauna being shut. we were so happy to be upgraded to a bigger room, staff were lovely and the location was a 10/10 would definitely stay again!
maybe a few more kitchen appliances such as a toaster/microwave, they're helpful especially for longer stays at the snow
when we arrived there were a couple of dirty dishes in the cupboard but other than that everything was pristine.
FAQs
How much does this hotel cost compared to others in Mount Buller?
The average price for a rental in Mount Buller is $313 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Pension Grimus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Pension Grimus pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Pension Grimus?
We found 13 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, fireplace, smoking allowed, and laundry.
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