Taj Santacruz
4.5
Excellent(2,984 Reviews)Hotel in Mumbai
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Taj Santacruz is located in Santa Cruz at a 2-minute walk from the Chhatrapati Shivaji Domestic Airport Terminal 1 and 4 km from International Terminal 2
The property is located 8 km from the Andheri commercial hub, 9 km from Bombay Exhibition Center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Mumbai
Available Rooms
1 Queen • 1302 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 1571 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(2,984 Reviews)
100% verified reviews4.5
Everything was good.
Nothing
4.5
Not a lot this time was a big fan of this place but I don’t think I will visit ever again
Staff . U had to wait 40 mins and 3 calls to order beers . After that had to wait another 15 and 2 calls to get an opener . Really ??? Is this really Taj ???? The bathroom wasn’t the cleanest and fleet wasn’t up to taj standards. I think we need to start thinking beyond Taj
4.5
Amazing
Everything about it
4.5
The room was spacious and nice. They had a good spread at breakfast too. They also let us check out an hour late, which was nice because our flight was delayed.
The telephone wasnt working so we had to call in the technician. In addition the room wasnt so clean, They need to pay more attention towards cleaning even the smallest objects in the room. There were lipstick marks on the mirror and even on the remote control. There was leftover of a cake box in one of the drawers. Clearly they hadnt checked the room after the previous family checked out. We didnt expect to get this kind of uncleanliness at taj after paying so much for a luxurious room. It was our anniversary night and we had less time hence we did not make a big deal out of it. But I wish it was better.
4.5
Amazing service and friendly staff. Everyone wants to make customers happy
Too many communications and a bit broken payment system since booking was made through booking.com
4.5
As usual Taj Properties are the best available in the whole world.
I don’t find anything to point any flaws, though I tried hard enough 😁
4.5
This is one of the grandest hotels, the service is fabulous, every staff member was kind, polite, and courteous! I don't know if others who travel know the hotel is fantastic when their TOWELS actually feel clean and washed, same for the sheets! So, if a hotel puts effort in ensuring these are taken care of, you can rest assured everything else is top notch.
That I could only stay there for three days.
4.5
Overall exp is special and meet Tata standards
4.5
tHE BREAKFAST IS PATHETIC ALL THE TIME AND I HAVE COMPLAINED THERE STAFF SEVERAL TIMES, THE SPREAD IS VERY LIMITED COMPARED TO TAJ STANDARDS AND THE MENU OPTIONS IS ALSO VERY LIMITED, THERE CHEFS EVEN CANNOT MAKE PROPER OMLETTE WHICH IS THE VERY BASIC OPTION
BREAKFAST NEEDS TO BE IMPROVED
4.5
I had a fantastic experience at this hotel, largely due to the exceptional staff, comfortable rooms, and great customer service. I highly recommend it to anyone looking for a pleasant and hassle-free stay other than the check-in process took a staggering 1 hour and 30 minutes
Right from the room to the food everything was wonderful. Thank you to chef Johny Dabre and his team for taking good care of our food and the making sure we had a good meal
4.5
Size of the room and the overall vibe
NA
4.5
Breakfast was superb,great hospitality.
Mr Johnny and team looked after us very well,very warmly and were sensitive to our needs
The housekeeping staff was very good and prompt
Very comfortable 3 nights we spent at your hotel
Thank you
The view from the room could have been better
The room was too far from the lift for my mother as she is 80plus
4.5
Все понравилось, хороший бассейн, спа, останавливались на одну ночь отдохнуть перед полетом, но можно было и на две, здесь очень хорошо отдыхается
4.5
Location and decor
The Cesar’s salad was the worst we have ever eaten. Definitely needs to be taken off the menu or improved.
4.5
Clean rooms and great breakfast spread.
4.5
It was a fabulous 1 day experience and we will definitely like to go there again. I was connected with Tuba from the guest relations thorough out my booking and stay and made our stay very memorable. It was my 10th wedding anniversary surprise for my wife and she arranged specific colour balloons in the room as per my request and that too complimentary. The other complimentary aspect was that they steam ironed my wife's wedding gown on my request. Tuba also arranged an earlier checkin for us at 12 instead of 2 pm. I had selected the runway room and it was such an amazing sight to see the planes flying off at regular intervals during the day time. At night time you can't expect to see though. The room was just fabulous and top notch. The breakfast and 1 meal was part of the offer going through booking.com and the staff also mentioned that it is a good offer to go with. We were supposed to have the dinner as part of our package however thabks to the staff that they suggested to go with the brunch which had so many options and absolutely delicious food , so, for dinner we went with Ala carte. Breakfast again was top notch and we relished all the food. It was a gastronomical delight. Pool was also very good and it was a consistent 3.5 feet which was very good to have as we had 2 children with us. Overall we really had a fabulous time and it was worth it. Thank you to Taj, Tuba and the entire staff who really work so tirelessly to keep all the customers extremely happy.
The dinner buffet didn't have a lot of variety
4.5
Everything.
Nothing.
4.5
Everything was good.
4.5
Beautiful room and very clean.
Nothing.
4.5
Very good value for money and excellent hospitality
The gym was very nice but not adequately air conditioned
4.5
The rooms are very spacious and well appointed. The view is nice too. The F&B staff are always helpful and attentive. It's generally a peaceful hotel.
The house keeping staff were a bit noisy and told them to quiet down which they did. The room floors were a bit dusty. The food at the restaurants and at breakfast was not that good. Thread in the baked dish. Had to send the omelette back at breakfast. Also wish they had more things to do at the hotel since it's far away from everything.
4.5
The size of the room is the biggest I have ever seen in a Hotel. The view was the best with aircraft taking off and landing.
Nil
4.5
Breakfast spread was excellent, Room was spacious and had enough air circulation and Dinner seating was good with music too.
I would have liked for the price to be a little lower considering its so far away from town.
4.5
Everything
Especialy the bed and the pillows were waw quality and super comfortable
Only problem is that everytime I ask for a taxi by the application he is going to the airport instead because of the very close proximity location to the airport
4.5
Hôtel exceptionnel....on a passé un TRÈS bon séjour... très propre...personnel super et très arrangeant...un remerciement spécial à Anuj à la réception...les repas excellents...
Rien à signaler
4.5
Taj Santa Cruz Hotel Mumbai is a luxurious haven with impeccable service. The rooms are stunning, the dining options are exceptional, and the staff goes above and beyond to ensure a memorable stay. Conveniently located near the airports, it's the perfect choice for both business and leisure travelers. Highly recommended.
As a comment, I didn't like the fact that Taj Santa Cruz Hotel Mumbai promised me an escort from the airport but failed to deliver on that promise. It was disappointing to arrive and find no representative waiting to assist with my transfer to the hotel. This lack of follow-through on their part was a letdown and didn't meet my expectations for the level of service I anticipated from such a renowned establishment.
4.5
Excellent hospitality. Special thank you to Sonia for giving time to our baby. Really appreciate it.
4.5
It was just amazing experience!
4.5
Everything you need is available from airport shuttle to bellboys, room service, sundries to bottled water and service is phenomenal. Staff is so friendly and what a delight to work with
Nothing i know of
4.5
New Building
Late Checkin after 3 pm
4.5
Nothing atleast from this stay.
There was constant construction noises from the next room and room above.
Irrespective of multiple calls and complaints.
No welcome drink/ bevrages served.
A basic coffee as a welcome gesture wouldnt have costed a heavy duty on the hotel to serve a customer paying 15000 a day stay.
Even the breakfast wasnt complementary
Sad hospitality.
FAQs
How much does this hotel cost compared to others in Mumbai?
The average price for a rental in Mumbai is $39 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Taj Santacruz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Taj Santacruz. Enjoy the water!
Is Taj Santacruz pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Taj Santacruz?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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