Cielo Maya Beach Tulum

8.4

Excellent(663 Reviews)

Hotel in State of Quintana Roo

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Situated north of Tulum, 7 km from Tulum Archeological Site and 10 km from Tulum town., Cielo Maya Beach Tulum boasts an outdoor pool and views of the sea.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Garden

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

103.1 mi

Tirolesas Kan Kin Bacalar

120.2 mi

Mariposario Otoch Peepen

99.5 mi

Letras de Laguna Kaná

84.1 mi

Available Rooms

Junior Deluxe with Sea View

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Standard Double Junior Suite

2 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Grand Suite Deluxe

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Cielo Maya Beach Tulum

$$$$

8.4

Excellent(663 Reviews)

Hotel in State of Quintana Roo

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Situated north of Tulum, 7 km from Tulum Archeological Site and 10 km from Tulum town., Cielo Maya Beach Tulum boasts an outdoor pool and views of the sea.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Garden

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

103.1 mi

Tirolesas Kan Kin Bacalar

120.2 mi

Mariposario Otoch Peepen

99.5 mi

Letras de Laguna Kaná

84.1 mi

Available Rooms

Junior Deluxe with Sea View

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Standard Double Junior Suite

2 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Grand Suite Deluxe

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

8.4

Excellent(663 Reviews)

100% verified reviews

9.0

Jul 2024

muy bonito hotel, excelente vista al mar

la vista desde el hotel es lo mejor, el muelle con hamacas fue nuestra parte favorita.

pedimos comida para la cena y fue cara y no era rica ni se veia apetitosa

8.0

Mar 2024

Schöne Hotel wo man sich entspannen kann vor allem ohne Kinder

Sehr schön gestaltet und im Zimmer ist alles vorhanden was man braucht. Sehr schöne Außenbereich

Leider sehr Strand ist steinig und nicht geeignet für Kinder

10.0

Dec 2023

Overall our stay was great! Super friendly staff, quiet beach.We would definitely book again

The beach was quite and relaxing, they had kayaks and snorkeling equipment for no extra cost, all the staff was nice and helpful

There was some chairs facing the beach close to our room one night we could hear people there chatting and it was loud

10.0

Sep 2023

Exceptional

I loved this stay!! i was alone for a little healing journey and just needed time alone. this was perfect, super quiet, clean, beautiful, easy and convenient. I cannot wait to stay here again!

nothing to say

8.0

Aug 2023

Very good

Everything, except...

Hot water is a problem: it took ages to get lukewarm water. I guess they will find a fix and then this place deserves well over a 9

9.0

Aug 2023

Lovely stay closed to Tulum

- pool very friendly for the kids - location of the hotel - very quiet and peaceful - view on the beach

- you must avoid the rooms downstairs too closed from the reception

8.0

Jul 2023

A lovely time with my family in the Mexican Caribbean.

The hotel is in an environmentally protected area, so a beautiful location. Very nice rooms, very friendly and helpful staff who were always a pleasure to talk to. Located within a couple of metres of the beach. Fantastic evenings having family meals at a table next to the beach, watching the sun go down.

As the hotel is in a remote area, electricity outages happened for a few hours and some specific food and drink menu items ran out for a few days, but there were no major inconvenience and we just rolled with it!

9.0

Jul 2023

Almost perfect

Amazing hotel! If the beach and ocean were clean this would have been a perfect hotel.

Ocean is very dirty. We could not swim or snorkel. We used the pool to cool off.

2.0

May 2023

It was an experience...

View when sitting at the beach

We stayed 1 night en route to pyramids. They were attentive communications and ordering airport pickup. The place looks nice at first sight. I can only share our experiences based on the one night stay: 1) pool: rather a chilly pond. 2) beach: has a private beach with very nice view of the bay. The seagrass/ sargassum is cleaned exactly in those section but remains left and right. Of course nothing to blame the hotel but to be aware. Seagrass and currents, at least at our stay, made it quite unpleasant to go into the water. 3) hot water: we had no hot water from evening hours until next morning, apparently because the electrician did something wrong. 4) electricity: there was no electricity the whole night, hence no AC. Then AC started with klicking noises which kept us awake literally whole night. At 5am, we had the room next to reception and could hear everything, also other guests complained about the lack of AC and klick noises. At around 6:30am they started a super loud generator, I think to run the kitchen with power. And that noise stayed on until we left at noon. Regardless to say that drilling and other construction work joined the rumble. There was no mentioning when booking this place. 5) guest experience: at check you are asked to sign a document where you accept of not claiming any issues. In the same instance, you get told that when you lose any towel, when you break any glass, you pay extra. I have seen such “pre-warnings” only once in another hotel at Nusa and this does not match with my expectation of customer/guest experience. 6) Food: was okay. However, after cold shower, sleepless night, no power, supernoise from earliest morning the included breakfasy does not include a cappuccino and they seriously wanted to charge me for that! 7) rooms: spacious, beds are okay, one rubber plant in the room, nothing to get excited 8) Service mentality: no signs of regret, no “we really are sorry”, no attempt for compensation…

10.0

May 2023

Exceptional

Beautiful location.

9.0

Mar 2023

Superb

The resort was great! Very clean, nice facilities, good food, right on the beach, good beach toys, ... we had a great time. Breakfast each morning was nice. The kayaks, SUP, hammocks and reef made for lots of fun. Good value.

The shower drain wasn't always great.

8.0

Mar 2023

Very good

Very nice boutique hotel! Beach front in Tulum is expensive in general, based on that, this property was reasonably priced for a great location! There is a gem of a cenote pretty much across the street. This gem was unknown to us before going, it made the location worth it!

The beach had so much Sargassum. Also, while the room was huge, clean and wonderful, it was hard to fit a family of four in this room because the sofa bed is truly a sofa that is the size of a single mattress.

7.0

Feb 2023

Good

nice room with sea view. quality of the room, finishing materials. super. Delicious Tacomas in the hotel restaurant

rooms without a sea view are very uncomfortable, dark, the beach is bad, the sea is dirty, algae, the entrance to the water is only to sail on a boat. small, stones. only look at the sea from the room

9.0

Feb 2023

Superb

wonderful hotel on the beach, big clean room, helpful staff, very close to the cenote, quiet place

10.0

Feb 2023

really enjoyed our stay, beautiful and relaxing hotel

it has an amazing view and it’s a super nice little hotel

10.0

Feb 2023

Elegant

The property is exquisite! Clean, private, tranquil, and has lovely beach accommodations, including hamacas on the pier for relaxing. Good selection of food and drinks, and friendly, helpful staff. Perfect location not far from city center and Oscar y Lalo's Restaurant, which is a long time favorite. Cenote Manatí is gorgeous, and a very popular swimming and diving spot. The cenote connects via a scuba accessible cave to the bay. Loved it and will gladly return!!! PS. The friends we were meeting up with from the US had a snafu with their reservation at another resort, and Cielo Maya were able to accommodate them last minute! Win- win! Got to hang out with them without the hassle of trying to get through the gate of their all- inclusive!

Not a single disagreeable thing to say.

10.0

Feb 2023

Exceptional

Very nice boutique hotel. The staff was super friendly and accommodating. Quiet location. Our kids (10-14 years) loved to paddle around with the Kayaks and SUPs (free). The hotel restaurant is a good option if you don't want to go out, but there are also other restaurants nearby. Tulum city center is about 10-15 min by car (20-25 min to hotel zone).

9.0

Jan 2023

nice place to stay, but only with your own rent car

amazing ocean view from room. spatious room.

kitchen very basic taste.

9.0

Dec 2022

Superb

Comfortable beds, generous sized room, shower with power. Dinner in the restaurant was good value, one of our best meals. Free use of kayaks and swimming equipment. Breakfast was included in our deal and was very good.

My wife insisted on marking them down a point as there was no rope on her kayak to tie to a buoy near the reef. So after paddling out she was forced to stay with her kayak whilst everyone else went for snorkeling on the reef.

10.0

Dec 2022

so relaxing in a nice quiet area food was tasty and fresh

amazing staff so helpful a dream setting

had to leave🤣

10.0

Oct 2022

Exceptional

I really enjoyed the customer service from the staff. They were very friendly and personable. The facilities were clean and kept nicely.

8.0

Oct 2022

Hidden gem

Everything about Cielo Maya is amazing. Let's start with the reception they welcomed us with a welcome drink ..the place looked exactly like the pictures (which sometimes isn't true). The food was great hospitality amazing. The staff provided great recommendations throughout our stay. Don't forget to book a massage on the beach . If you have any doubts let me clear them for you book the hotel .It's remote enough for you to enjoy the ocean yet close enough to activities.

To be honest I didn't like the fact that I didn't find this gem sooner, and I didn't book a massage until our last day there.

9.0

Oct 2022

lovely hotel in beautiful location, much nicer than the Tulum central beach

Great breakfasts, lovely rooms and enjoyed the beach, pier and pool very much. We also did some canoeing which was a great bonus!

Would be good to have warning that we need more cash (not card) for the local area, as we would have brought more

9.0

Sep 2022

we enjoyed our stay as a couple.

the location, staff, onsite restaurant, full breakfast included.

some issues with internet connectivity. staff tried their best by connecting to own internet plans

1.0

Sep 2022

A beach hotel without access to the ocean! WHAT

Large bathroom and bed/living room with balcony.

A beach hotel without access to the ocean because of massive seaweed and large sharpe seabed rocks. WHAT! Pricelevel on massage (+200% compared with neighbor hotels) and food and beverage (+50%compared with neighbor hotels) etc etc... Pictures and description don't match reality. Hotelmanager needs a reality check and no way you can cancel your stay and gent your money back. They want your money and Booking.com can't do anything for you... We where not the only couple complaining to management, without any solution or cancelation. Unbelievable! Location is so isolated that you need a rentalcar at $40/day, also for driving to the beach 15 km north at the price of $20/day.

9.0

Aug 2022

Superb

Nice hotel with a great view. Stuff is very helpful.

many corals and rocks at the sea. Hard to swim. Far from Tulum center, but if you have a car very nice hotel.

8.0

Aug 2022

Awesome views. Nice small touches.

Breakfast was good, views amazing.

Far from main beach and happening areas.

10.0

Aug 2022

Refreshing, relaxed good atmosphere and superb service

In the ocean, it is a few steps of the sea.

8.0

Aug 2022

very cute property! perfect for a more intimate experience

it’s such a beautiful property, in spite of its small size it’s very well kept the rooms are very well stocked, well designed and spacious all snorkel and kayak equipment are included and there’s is a cenote in walking distance of the hotel

I wish their food program was more all inclusive or could be charged to the room and then paid at check out it’s a la carte and the food is good

9.0

Aug 2022

would come back

Alexis was amazing as well as for the staff.

far from the Main Street and lots of see weed (which was cleaned daily). I was charged for towels that I stained with makeup and did not change for the whole stay. Nobody told me at the beginning.

FAQs

How much does this hotel cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is $162 per night. This rental is $299 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Cielo Maya Beach Tulum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Cielo Maya Beach Tulum. Enjoy the water!

Is Cielo Maya Beach Tulum pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cielo Maya Beach Tulum?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Looking for the perfect place to call home during your trip to State of Quintana Roo? This Apartment offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

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Cielo Maya Beach Tulum

Hotel in State of Quintana Roo

Reasons to book

About this hotel

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Junior Deluxe with Sea View

Junior Suite

Standard Double Junior Suite

Grand Suite Deluxe

Cielo Maya Beach Tulum

Hotel in State of Quintana Roo

Reasons to book

About this hotel

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Junior Deluxe with Sea View

Junior Suite

Standard Double Junior Suite

Grand Suite Deluxe

Reviews

FAQs

How much does this hotel cost compared to others in State of Quintana Roo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cielo Maya Beach Tulum pet friendly?

What amenities are available at Cielo Maya Beach Tulum?

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