Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

3.9

Good(299 Reviews)

Resort in State of Quintana Roo

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Set in Cancún and with Cancun Bus Station reachable within 9 km, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers express check-in and check-out, non-smoking rooms, a garden, free WiFi and a bar.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

179.8 mi

Tirolesas Kan Kin Bacalar

196.9 mi

Mariposario Otoch Peepen

176.1 mi

Letras de Laguna Kaná

157.9 mi

Available Rooms

1 King or 1 Sofa • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King or 1 Sofa • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1216 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Sofa • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

$$$$

3.9

Good(299 Reviews)

Resort in State of Quintana Roo

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

179.8 mi

Tirolesas Kan Kin Bacalar

196.9 mi

Mariposario Otoch Peepen

176.1 mi

Letras de Laguna Kaná

157.9 mi

Available Rooms

1 King or 1 Sofa • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King or 1 Sofa • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1216 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Sofa • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.9

Good(299 Reviews)

100% verified reviews

2.5

May 2024

Our stay was okay. Definitely not the best resort I’ve been to but we did enjoy our swim out room.

A lot of things to do. right on the beach.

the food was not good overall. Also difficult to get reservations at restaurants. Had to ask repeatedly for waters. Towels and sheets were stained and not clean looking.

4.5

Apr 2024

me la pasé a gusto en general y si lo recomendaría.

buena comida, muy limpio, buena atención

los horarios del bufet eran muy cortos, me hubiera gustado que fueran mas amplios. me gustaría que hubiera otra restaurate buffet cerca de la playa.

4.5

Oct 2023

Muy buena relación calidad precio, instalaciones de lujo, un trato poco cálido.

El río lento lo mejor

Cucarachas en los pasillos y muchos mosquitos en los restaurantes

4.0

Aug 2023

it is good

the staff, cleanliness, and the food

there is line up for everything e.g. line up to get into cafeteria line up to get into a restaurant line up to get a drink from a bar because there no enough bars ,restaurants nor cafeterias

4.0

Jun 2023

Very good

the food was horrible. service was poor.

5.0

May 2023

PHabulous Place for a Weekend Girl's Trip!

The amenities were captivating, and the food was delicious,

There wasn't transportation on the resort, such as a golf cart, from the spa to the massage area on the beach. Therefore, we had to walk in our robes across the resort to get our massage therapists.

4.5

Apr 2023

Superb

How beautiful the resort and that it offered a lot of things for kids and adults to do.

The food could be better at the restaurants. The burger place was the best and the ice cream was good

1.5

Mar 2023

good for people who only want to eat poor quality buffet food

lazy river, mini golf, beach front

no reservations made dinner chaotic. one of their restaurants was closed all weekend which made it more busy at other restaurants. the food quality was overall poor. the food did not taste good. ALSO they advertise having an Indian restaurant and hookah lounge but there is no hookah lounge……

2.5

Jan 2023

amenities were great beach was beautiful hard to get pool chairs Star Class not worth what you

Amenities : flowrider, spa, mini golf , activities team was awesome , Volleyball & basketball.

check in was painful 3 different rooms and paid for star class but ended up on the other side of the resort .long walks to star class facilities from our room long lines at buffets /booking restaurants one day at time makes it hard to plan your week no pillow service/bed turn down twice/ stocked mini bar 3 times /poor cleaning of room our butler was hard to find or get service from him never got info on our dining to late in the day

4.5

Jan 2023

Went to celebrate our sons 1st birthday and made some magical memories!

Everything from the food (across the restaurants) to the pools, beach, fitness and wellness spa was great. The best thing was the service. Shout out to Carlos who was waiting on us at the kids pool and the main pool (sorry didn’t get a chance to say goodbye like promised!) & Nacho our ‘butler’. Great guys and very helpful!

Room wasn’t cleaned to a high standard all the time and noisy neighbours. Other than that no issues.

4.0

Dec 2022

Very good

The swim out room was great and daily room service was excellent. Exceeded expectations! Excellent bar staff service.

Extra charges for everything! Surf rider, trampoline, arcade games. LACK OF DINNER RESERVATIONS! To much hassle for excursions and wine sales! Lack of seating for nightly shows. Small restaurants with minimal seating

3.0

Dec 2022

Pleasant

Everything

Mosquitoes/ Bugs in the room that bit us. Had to have staff spray room down.

3.5

Oct 2022

not great but ok

pool

adult side and family side and you had to get a day pass to go on adult side if you are booked on family side. the family side had everything better restaurants pools etc.

3.5

Oct 2022

Good

Great location but a didn’t like the food

5.0

Oct 2022

Perfect for families as well for all adult stays!

We absolutely loved our stay here!!! Everything you needed was on the resort and the excursions offered were a huge plus (very affordable). The food and drinks were amazing as well!

The putt putt golf could be better. Perhaps add borders so the ball doesn’t continually fall off the green.

4.0

Sep 2022

Special thanks to Odedt, Marlon, Javier from So-Cal am buffet. On the Star class cabanas 9-16 , Gabriela, concierge, and

Beside the beach, the several pools and cabanas, kids Jurassic themed pool, lazy river, flow rider, arcade and trampoline, daily animations/shows, various restaurants: So-Cal, Guy's Burger, Italian Gusto, beach bbq ...

Extra fee for arcade, trampoline and flow rider. There should be some kind of courtesy card for it. Mosquitoes are vampire-like mostly right at dusk. The star class wrist band do not give much benefit if you get it as an additional package at check-in. Lounge 21 breakfast is very limited. I wish I could have been advised not do the upgrade. Was not worth the $45/day per person. Staff should be trained to greet guests when passing by, a simple gesture to salute or a smile goes a long way. Most of the time I would have to greet first to have staff salute.

4.0

Sep 2022

Very good

all inclusive

refrigerator only stocked once during 5 day stay, room flooded 1 night, no face towels 3days, ants in the room

2.5

Sep 2022

Amazing because of my company, frustrating due to the front desk.

We loved the lazy River and the all inclusive program. the serving staff was friendly.

location was not the best. $65 taxi to get anywhere. The front desk staff and supervisors were slow and unhelpful. checking in was a nightmare. checking out was a nightmare. They are not accommodating. The beach is full of sea weed. we didn’t spend much time there.

5.0

Aug 2022

Was actually one of my favorite Vacations

friendly and alot to do and all the food was great

N/a

5.0

Aug 2022

awesome stay

the customer service

liked everything

1.0

Aug 2022

i will never stay there again

it was big

house keeping was horrible , the room selection wasn’t the actually one I wanted . No one wants to take responsibility. the restaurant waits were ridiculously long even waiting on the food

5.0

Aug 2022

My best vacation ever

The butler service could’ve been way better and there should be more restaurants open till midnight or after

2.0

Aug 2022

Disappointing

The weather.

had to switch rooms and still had problems.

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is $162 per night. This rental is $38 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Enjoy the water!

Is Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.

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$$$$

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Resort in State of Quintana Roo

Reasons to book

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Resort in State of Quintana Roo

Reasons to book

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

Is parking included with this resort?

Is there a pool at this resort?

Is Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort pet friendly?

What amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

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