Phoenix Hotel Pyeongchang

Natural landscape, Bird's eye view, Winter, Skiing

8.3

Outstanding(179 Reviews)

Hotel in South Korea

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

About this hotel

Located in Pyeongchang, 42 km from Pyeongchang Olympic Plaza, Phoenix Hotel Pyeongchang provides accommodation with a fitness centre, free private parking, a garden and a restaurant. This 4-star hotel offers an ATM, a business centre and free WiFi.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of South Korea

Nearby attractions

Geumgang Tourist Site

96.9 mi

Available Rooms

Superior Double Room

1 Double • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room with Slope View

2 Single • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Suite

1 Double • 731 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Party Suite

1 Double • 1 Double • 1420 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Phoenix Hotel Pyeongchang

$$$$

8.3

Outstanding(179 Reviews)

Hotel in South Korea

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of South Korea

Nearby attractions

Geumgang Tourist Site

96.9 mi

Available Rooms

Superior Double Room

1 Double • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room with Slope View

2 Single • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Suite

1 Double • 731 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Party Suite

1 Double • 1 Double • 1420 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

8.3

Outstanding(179 Reviews)

100% verified reviews

7.0

Feb 2024

Great location, facilities reasonably clean but needed some upkeeps and maintenance

The location was very convenient for skiers, and the view is spectacular overlooking the ski trails and the mountains.

We booked the Party suite, but the description on their booking.com site was inaccurate about the bathtub so the hotel was kind enough to upgrade us to the Presidential suite. Some disappointment in the presidential suite was the loose faucet in kitchen, bathroom door handle loose and couldn’t securely close. Water in the shower room runs into the bathroom toilet floor. Inaccurate buttons in room phone and wrong room number on the phone. The daily little things like the Q-tips, the coffee capsule, and water were not filled and have to call in to request. Also, no room service for food or drink.

10.0

Jan 2024

아주 깔끔쓰하고 풍경좋고

호텔이라 그런지 깔끔했고 통창으로 보이는 산 풍경이 고즈넉하니 넘 좋았다. 호텔 안에 구비된 것들도 다 좋았음 식사에 정말 매우 아주 만족. 온도 레스토랑 진짜 메뉴 대부분이 다 최고맛있고 그 외 청림 등 다른 가게도 진짜 밌있었다. 호캉스 제대로 함. 가격 비싸지만 그 가격이 인정되는 맛

치약 칫솔은 어메니티로 준비되는게 어떨지..? 그거 구매하는 것도 조금 이상한 것 같다. 비싼 호텔인데.

7.0

Jan 2024

편안하고 즐거운 연말 보내고 왔습니다

조용하고 깨끗하고 편라했습니다

특별히 개선할 점은 없으나 호텔이용료가 다소 비싼감은 있음

9.0

Jan 2024

Highly recommend!! We will be back!

We very much enjoyed our stay at the Phoenix Hotel. The rooms were very big and could accommodate all of our stuff. The ease of walking to the get to the ski slopes was incredible! I love the premium day pass, which included equipment rental, all day lift tickets, the sled park AND lunch! So convenient! They also have a good selection of slopes for various ski levels. The staff were friendly and always helpful. There are 2 convenience stores on property, which was handy for snacks. We really enjoyed the activities at the Central plaza each evening- karaoke, billiards, bowling.

One of our rooms had a dirty coffee cup and the convenience items (ex toothbrush) had not been replenished. Both rooms only had 1 bath towel (despite being 2 twin rooms). But, I must say that when I brought this to the attention of staff, they were quick to fix it and very apologetic.

5.0

Jan 2024

We had great time but the room downgraded really pissed me off. I wish staff were more helpful

Great location right next to the ski park

We got downgraded!! the room from family room to 2 twin rooms on the first night. It was really annoying that we had to move all our stuff to a new room while we were supposed to be resting and enjoying the snow with our family after our snow boarding lesson. Front staffs weren’t really helpful. I had to go up and down 3 time because the cards didnt work when i was moving our stuff alone. The hotel is not cheap. I wish they would improve their customer services.

10.0

Sep 2023

Best hotel during my Korea vacation

All of the staff are very friendly and helpful.I joined In The Soop package this time and the hotel gave many gifts for us.It’s amazing to visit BTS in the soop house. Breakfast is delicious and various. We also booked the BBQ dinner and enjoyed it. It’s my best memory in this Korea trip. I love Phoenix Pyeongchang Hotel sosososo much! Highly recommend.

6.0

Jun 2023

Booked an overnight stay for the ‘In the Soop’ tour. The free gifts were lovely. Really enjoyed the actual tour of the h

Exceptionally clean. Reception staff understand English language. Have their own medical doctor on site. Free shuttle bus to hotel & back to station.

The eating facilities were limited & not all were open. None of the convenience stores were open. Had to walk quite a distance off site to get food & supplies. Should’ve been water in the ‘In the Soop’ room but none was supplied.

10.0

Feb 2023

awesome stay will be back for sure.

convenience to ski.

needs more elevators - long wait for elevator.

5.0

Jan 2023

flood of people inside the pheonix resort area… parking there is so messy…

just because of the snow park…but u cant enjoy anything if u dont pay, prefer Alpensia

overbooked…provide a wrong room type that couldnt accommodate 2 adults and 2 kids on the first night which made me feel really badly

8.0

Jan 2023

would come back to stay here if we ski again in Korea.

great location and for our ski trip. room has excellent view and spacious for all our fat gears. beautiful hotel with great and comforting feel.

The room was cold near the windows which does not block out the wind or the cold temperature. heater works well however then you are dealing with part of the room too hot and dry. Housekeeping - the tables left dirty and sticky on a daily basis, even from when we first checked-in. kids blanket on bunk beds were never made on a daily basis for the entire stay.

8.0

Jan 2023

Very good

The hotel is near the ski lifts and has a ski valet

The walls are quite thin, you can here people in the hallway or people from the floor above you. Not much food options.

7.0

Jan 2023

overall alright

near to the Ski lift

When we checked in, the room door was wide opened. We did a check and found one of the glass was missing and no towel. Feedback to the front desk. The lady at the front desk who was serving was very apologetic but her manager seems not to be bothered about it. Bad service for her Manager. Pillow was very flat but bed not too bad. Hairdryer also spoilt the next day. Overall acceptable but cannot compare to those international chain.

5.0

Dec 2022

Passable

Rooms are nice and clean. The hotel itself is excellent but....

The service absolutely sucks. Hotel is catered for locals and not tourists. I had so many queries sent to the hotel via booking.com and many were not answered, or they just provide a basic response. We had high hopes and were so looking forward to the whole experience there but we left greatly disappointed. There are not many eating places nearby beyond the hotel but the dinner is fully.booked, and we are left with no place to go for dinner.

6.0

Dec 2022

We were happy with the room, but can't say the same about everything else.

We did not opt for breakfast as it feels overpriced.

The reception staff wanted to be helpful but they had limited command of English. The children were very disappointed as the resort's ski facilities were fully booked and again, the people manning the resort's ski facilities cannot speak English. Separately - you can opt to hire ski instructors outside of resort which is much cheaper.

8.0

Dec 2022

Very good

Good location with easy ski access. Clean rooms Nice view Good dinner

Ski resort doesn't have all the runs open. Long wait for breakfast and lifts.

6.0

Oct 2022

Just for once

Room is bigger than Seoul

lack of staff during the busy week

8.0

Jul 2022

Very good

Everything was amazing starting from the lobby to the facilities, we had an unforgettable time, we wished we could stay longer.

the hotel offers bbq camping that we wished we could book one, but as muslim we couldn’t because they didn’t have halal food or sea food to grill, even in the hotel restaurant it was so hard for us to find something to eat. they were so kind with us but we wish they offer more packages for people who eat certain kind of meat. but we still loved the stay 👍🏻

9.0

Feb 2022

It is perfect location if you are going for ski or snow board. slope is just in front of Hotel, bed quality also good en

Very good location, ski in-out.

parking area

10.0

Jan 2022

Exceptional

The beds are very comfortable. The big windows with a fantastic view. Many options to eat. No need for a car.

All the bathrooms should have a bathtub. Especially after a day skiing, it is a must. Also, they should inform about the services in the Hotel and encourage the guest to use them. Do they have a swimming pool? Do they have a spa? Where? When? How?

8.0

Jan 2022

Fantastic family ski holiday hotel

Perfectly located for the ski slopes and lifts. Very convenient outdoor valet area to stores skis. Beautiful rooms, very large, beautiful bathrooms with a massive bath to soak in. Large, comfortable beds. Nice wine bar on first floor with live music in evenings. Very friendly and helpful staff.

Nothing to dislike, although it’s expensive compared with the condos next door.

8.0

Feb 2021

Very good

Proximity ti the ski slope

Room floor a bit dirty and window a bit old so a bit leaky when strong wind

8.0

Feb 2021

Best ski hotel in Korea

Excellent location and a pretty decent hotel with all the necessary amenities. The location is perfect for ski-in, ski-out (nearly). Great location for a family ski trip.

Not a lot of choices for food. The menus in the restaurant are not great and the working hours not great either

FAQs

How much does this hotel cost compared to others in South Korea?

The average price for a rental in South Korea is $55 per night. This rental is $36 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Phoenix Hotel Pyeongchang. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Phoenix Hotel Pyeongchang. Enjoy the water!

Is Phoenix Hotel Pyeongchang pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Phoenix Hotel Pyeongchang?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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7.2

Outstanding(650 Reviews)

KensingtonHotel Seorak

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4-star

1 queen bed

Garden · Kitchen or Kitchenette · Air conditioner

Hotel in South Korea, for $91 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

Phoenix Hotel Pyeongchang

Hotel in South Korea

Reasons to book

About this hotel

Amenities

Map of South Korea

Nearby attractions

Available Rooms

Superior Double Room

Superior Twin Room

Superior Twin Room with Slope View

Suite

Party Suite

Phoenix Hotel Pyeongchang

Hotel in South Korea

Reasons to book

About this hotel

Amenities

Map of South Korea

Nearby attractions

Available Rooms

Superior Double Room

Superior Twin Room

Superior Twin Room with Slope View

Suite

Party Suite

Reviews

FAQs

How much does this hotel cost compared to others in South Korea?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Phoenix Hotel Pyeongchang pet friendly?

What amenities are available at Phoenix Hotel Pyeongchang?

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