Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Resort in Cancun
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
About this resort
Turquoize offers guests an adults-only getaway at Hyatt Ziva Cancun.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Map of Cancun
Available Rooms
1 King • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 699 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 699 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
It was our second time in this hotel. Staff is simply amazing, very close to you to make sure you’ll never forget your stay. Special dedication to Fernanda, Maria and Edgar from Turquoise area .. and of course the rest of the team !
Very difficult to respond to this question — Trip was simply amazing !!
5.0 / 5.0
Everything
5.0 / 5.0
Hyatt Ziva pleasantly surprised us, with an entire village of restaurants, shops, candy/dessert shop, cafe, swimming pools and dolphins! Our butlers Alessandra and Eladio were beyond amazing and took care of all of our needs. It was a splurge but I would do it again. The food at the Moongate (asian) and the Tradewinds (steak) was of excellent quality. the rooftop pool at Punta Vista was also amazing.
Drinks weren’t that great.
Chevy’s restaurant and the buffet weren’t a hit.
5.0 / 5.0
Very good facilitate. Nice people, nice food, nice environment ...
Everything is fine ...
3.5 / 5.0
adults only pool
very friendly staff
unable to get into restaurants
people over selling extras
5.0 / 5.0
Loved everything about it from the moment I arrived till the day I left. I had my own butler communicating to me through text, checking in on me, making sure I was okay everyday and they were not overwhelming communicating to us. They were actually really helpful when I had questions about anything and they were very attentive to respond. Every staff that helped us were super excellent! Bell boy- Erick, Desk - Francisco, Discova transportation- Fernando C. , Butler- Nayely, Activitie- Daniel. Even our taxi driver going back to the airport. Loved the whole all inclusive packet we got!
Water was going out of our shower door, the shower seals could use some work but it wasn't like bad that it ruined my stay.
5.0 / 5.0
the cabana is an extra charge
5.0 / 5.0
loved the hospitality
music
2.0 / 5.0
They have dolphins in small pools for the amusement of the guests. Abhorrent!
Dated facilities.
Below average food.
4.0 / 5.0
Nice place, nice staff, (love the greeting hand on the chest thing) happening place lots of sitting areas to relax with beautiful views and beaches, hot tub on the balcony good thing.
Very windy place cuz its an open area near the ocean,was hoping for a more relaxing time and not have to be blown away literally instead of being blown away figuratively.
5.0 / 5.0
everything
4.0 / 5.0
The best location in Cancun and the best hotel in Cancun. It has a dolphin pool and the restaurants are delicious.
We booked the Turquoize and didn't see value in the extra we paid other than the jacuzzi.
5.0 / 5.0
We had a swim up room and it was amazing. Our Butler Joel was amazing as well. Weather was perfect. Can't wait to come back next year!
5.0 / 5.0
the food was amazing for an all inclusive! the facilities and safety was great! the staff and mayordomos were superb. we stayed for our honeymoon before coming home and they made our stay memorable.
everything was great!
5.0 / 5.0
Staff was very friendly and would always go above and beyond to help. Pools were sparkling clear, beach was very soft sand, and the selection of restaurants and other eating selections was top notch. Premium drink pours, not just well drinks.
I can think of nothing that I didn't like.
5.0 / 5.0
Fernanda and Michele have made our stay experience unforgettable, Thank you so much for everything.
The resort staff are so great and kind
5.0 / 5.0
First of all it was one of the best experience at a hotel that is not call Four Seasons or Disney Hotels.staff were extremely attentive to details and made sure no details were missed during our stay.we had a butler assign to us and we communicated thru Wasap for any reservation or question we had . The variety of food is incredible ,they were so well prepared and it was all inclusive except for the French restaurant where we ordered a tomahawk and lobster tail(more than worth the $). Cancun people are pleasant and we always felt safe outside the hotel.also we did a tour to Chichén Itza de deep see fishing that were coordinated with excellent tour companies.
If you sign up for the adult tower you will still be around children’s since the tower is within the big complex.Still the space is so big that kids are not a bother at all
4.5 / 5.0
Breakfast at trade winds the best, exceptional service
Don’t sell things like coconuts makes you look cheap it’s all inclusive!!!!
4.0 / 5.0
Ok but need more fruit
When I book all included I expect all included not spending 10.00 for a coconut make you feel like Mille and Dime guest.
5.0 / 5.0
The service was unbelievable and they have the best beach front in Cancun. If you’re staying at the Turquoize then you get butler service and we truly got the best butlers with Ana & Gustavo. They went above and beyond to make us feel special. If you want to feel like a king and queen then I would recommend this resort. Even the staff at the pools are great, we had such a good experience with Emmanuel that helped us and gave up some good tips. He wasn’t even a waiter but definitely assisted us greatly! We are going to come back again just because the service. The facilities are also the best in Cancun. Nice pool with great entertainment. They had shows every night and and cool events through out the resort.
Nothing. Everything was awesome!!!
5.0 / 5.0
Everything, this place is amazing.
Nothing.
5.0 / 5.0
The resort is absolutely beautiful. Very friendly staff. Butler service is great. Thank you Juan! Birthday accommodations for room was great. We’ll be returning!
I loved everything
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $123 per night. This rental is $118 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. Enjoy the water!
Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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