Occidental Costa Cancún - All Inclusive
Resort in Cancun
4-Star Resort
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities and friendly service.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Cancun
Available Rooms
Double Room
2 Double or 1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite Front Ocean View
1 King • 828 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Terrace
2 Double or 1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Ocean Front/Double Ocean sea view
1 King or 2 Double • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room (2 Adults + 1 Child)
2 Double or 1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
Habitacion sin vistas de nada, playa pequeña y demasiado sucia.
9.0 / 10.0
Atención, limpieza, comida
Por una emergencia tuve que dejar el hotel 1 día antes y no aceptaron que entrara otra persona cuando todo estaba pagado
6.0 / 10.0
Quartos excelentes, ótimos banheiros e cama maravilhosa
Não tem quase praia e a agua é suja, em nada lembra o mar do caribe
Não tem comida no bares, só bebidas e se quiser comer tem que ir a um local específico
A comida deixou muito à desejar… tudo sem tempero e com o mesmo gosto. Tem 4 restaurantes e basicamente é a mesma comida em todos, com o mesmo gosto e tudo muito engordurado
7.0 / 10.0
Son hermosas pero el personal no es suficiente yo iba con 2 adulto mayor y en la entrada se mi habitación había mucha agua que entraba por un ventanal porque me tocó pasar tormenta tropical allí y pues me daba miedo que mi padre resbalara indicamos pero nunca limpiaron yo tuve que tirar toallas para que mi padre no resbalara
Ofrecen restaurante italiano de marisco etc por las noches tienes que anotarte para tu espacio y nunca hubo oportunidad de ello aunque me fuera a sentar desde muy temprano para hacer espacio
9.0 / 10.0
La ubicación súper bien, las personas amables.
Los bartenders variaban mucho los tragos en unos estaban bien y otros tuvimos que pedir que lo cambiara.
No había música en el área de la playa.
10.0 / 10.0
òtimos restaurantes e atendimento, a Sandra na piscina é uma excelente atendente
a limpeza não é diaria, em 4 dias o quarto só foi limpo 1 vez.
O day use tras algum 'hospedes' incovenientes na piscina,
10.0 / 10.0
Los alimentos, la alberca y la recepción superaron mis expectativas !
La limpieza de la playa y mejorar las cerraduras de la habitación
10.0 / 10.0
Huracan
Mucho sol
8.0 / 10.0
Localização boa. Quartos amplos e com boa limpeza.
Restaurante com poucas opções de comida. Nos outros restaurantes tinha que fazer reserva antecipada.
Para um all inclusive deveria ser um pouco melhor.
5.0 / 10.0
The staff was very friendly
The check in process was so inefficient, anytime you needed to talk to a front desk person there was a ridiculous line and if would take at least an hour
There was no adults only section, which the hotel used to be completely adults only
8.0 / 10.0
Buffet option was good and this restaurant even had order to make option which was good.
Restaurant booking were gone quickly, not many options.
3.0 / 10.0
I liked the excursions serviced by Aquaworld. King Julian was so helpful and friendly. He was able to answer all our questions. Everything he said happened. I give King Julian with Aquaworld 5 stars but the hotel was a 3.
You get what you pay for, this was booked by my work for a work anniversary. The hotel staff was ok, not super friendly or very helpful. Food was awful. I didn't like out room it was so smelly and location was not great. restaurant reservation system needs to be updated. Buffet was gross.
6.0 / 10.0
The hotel was ok
The A/C was off when arrived and A/C went out took two days and 2 repair visits to move to new room. Most the staff didn't speak english or didnt want to. Peep hole on door missing had to stuff tissue to prevent someone looking in. Balcony was about 2 foot out from door. Wet bar consisted of two beers, 4 waters and 4 different soft drinks. Hotel stoppes serving alcohol at 11pm. Hotel storre only takes peso. Front desk will give currency exchange up at a lower price. Beach nothing nothing like the pictu6res. It is small, right on the entrance to channel. Channel makes a heavy current and lots of waves from jetski and boat just 50 yards from shore. Better swim in hot poor more enjoyable. If you want to eat at fine dinning you must reserve every morning and not very accommodating to any changes.
1.0 / 10.0
Pool
Rooms, beach and staff
1.0 / 10.0
It had a tiny beach area and small pool
The workers attitudes and racism towards my family. The hotel has basics nothing new. Didn’t feel welcomed nor that my money was well spent. Always had a issue and problems weren’t really taken into matter just slightly taken care of.
10.0 / 10.0
great location “ restaurants really good especially the Mexican .. buffet serving a great variety of food “ entertainment every day and some evenings also .. Staff were just so friendly and helpful “ definitely a really good hotel to stay in ..
10.0 / 10.0
For me and my family everything was excellent good location, good food, thanks!!
Well! For me everything was fine,
3.0 / 10.0
The ocean
EVERYTHING they didn't speak English, if you didn't get the adventure them then they really didn't want to talk/help you the worker expected a tip for everything even stuff that should have been free. I wouldn't recommend this establishment to anyone!
6.0 / 10.0
very comfortable beds, great pool, good location
staff only friendly and helpful if you tip them every time, restaurants didn’t have the availability mentioned on the QR code they provide themselves, hotel beach not really good, pretty small
2.0 / 10.0
- staff in the restaurants were kind
- awful front desk service
- non-relaxing environment, music is always loud
- experience as a whole is stressing
- staff is only friendly in the restaurants but it is hard to have a decent reservation time
- bed bugs in our room
- hot beer in the taps in every bar
- mini bar didn't work properly - everything was hot inside
- wifi didn't work, was constantly disconnecting and then we needed to log in many times a day
10.0 / 10.0
everything
everything
1.0 / 10.0
The facility was nice and big. I liked the included drinks. The location was right by the ferry so that was very convenient. I loved the hammock on the balcony.
They are running some type of scam. I showed them how I paid for 3 people through Booking and when I arrived they told us we only paid for 2 people making us pay an extra $75 per night. Kept going back and forth with them and showed them proof but they didn't care and gave me attitude about it. My a/c in my room didn't work, kept going in and out. Someone came to check and didn't fix anything. Our sheets were wet and smelled like mildew, even when they changed them. Food was average. The employees will harass you about tips and if you don't will give you attitude. Overall I don't recommend.
8.0 / 10.0
Everything about the hotel stay was great. It was exceptionally clean and staff was always pleasant and courteous. Good quality entertainment, fun pool/beach side activities and great gym. The checkin/checkout process was easy and pleasant. The buffet was very good and the restaurant food was outstanding. The beach is well maintained with daily removal of seaweed.
The location next to the busy the marina with a large ferry and four pirate ships was not great because of frequent diesel fumes on the beach. The restaurant reservation process should be moved from 7 am to 9 am or later, to allow guests to rest on their vacation.
5.0 / 10.0
Room was big, and clean. Location is good.
Food was a big issue. Why should I wake up at 7 am to book a restaurant? The buffet made Cuban hotels look luxurious, and that’s a lot to say. Long wait to check-in. Everyone is selling you a trip.
2.0 / 10.0
I like the hotel location and the beach
The line por make reservations for dinner and sometimes at 7:30 am they said everything is full, the music and the bar close early, the qualities of the show, the buffet everyday the same. The employment no kind
6.0 / 10.0
Overall structure
Reception staff
8.0 / 10.0
Very good
Smell in the toilet
5.0 / 10.0
bar and restaurant staff, the pool
the reception staff was awful and did not provide good information. We were allocated a room where staff would walk pass with trolleys and we were woken up at every hour of the night. Some guests also entered our room as they were given the same room.
the next day when we asked to move room we had to wait 4 hours without one and were moved to a room with view of the roof and light bulbs not working. No kind of compensation were given.
the music in the entire public areas is also super loud and makes it difficult to relax
the beach by the hotel isn’t really great, lots of boats and a ferry which makes it noisy and not enjoyable, also lots of seaweeds on the beach
8.0 / 10.0
The activities, staff and sea foods were great.
We couldn't get our ocean or at least a pool side view as requested.
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $123 per night. This rental is $158 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Occidental Costa Cancún - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Occidental Costa Cancún - All Inclusive. Enjoy the water!
Is Occidental Costa Cancún - All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Occidental Costa Cancún - All Inclusive?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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