Warmth Lake Haven
3.6
Good(197 Reviews)Resort in Kerala
4-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this resort
Situated in Alleppey, 12 km from Alappuzha Railway Station, Warmth Lake Haven features accommodation with an outdoor swimming pool, free private parking, a garden and a restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Family friendly
Map of Kerala
Available Rooms
1 King • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 150 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 150 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(197 Reviews)100% verified reviews
3.6
Excellent location with backwaters view.Clean rooms with great sunset view.Breakfast was really superb with great variety.
Nothing which I didn't like.
3.6
I liked the staff.
1. The bathroom door was broken.
2. There was a leech in the bathroom and mosquitoes everywhere.
3. The resort is in a very dilapidated state. The rooms are very dated.
4. There are big red ants everywhere.
3.6
Great location and very peaceful
It was very difficult to communicate with the staff. Having chased for an upfront payment before we arrived, they then tried to charge us the full amount. After 30mins of them calling various people and arguing with us they then did show that we had previously paid. However, they then took £1000 instead of £100. As we were leaving I got a notification of this and raised it to them. They did not apologise but instead gave us a mug and said they would sort. We have not heard from them since and now having to raise a fraudulent claim with the bank.
3.6
the hotel absolutely does not match the photos on Booking. the domain is in poor condition and is in urgent need of maintenance. When we arrived at our room it was quickly clear that the room was dirty. Since there were many stains and small animals on our sheets, we asked to change them. continued the air conditioning leaked on the bed. this hotel is in dire need of maintenance and they need better management, especially for the high price they charge per night.
We were promised a breakfast buffet, but when morning came there was no buffet and we had only a few Indian options. Looking for something sweet, we saw some cornflakes in the back of the kitchen which we had to ask to take. Upon tasting, the cornflakes were old.
3.6
Wonderful location. Superb view
Reception staff was stiff and hospitality not up to mark or professional. Some small issues in rooms.
3.6
Once you reach the resort its looks nice and everything was good.
Everything else was fine except the way(almost 1 km) to the resort. Its a narrow mud road which you have to drive very carefully.
3.6
ambience
road to the property
3.6
Absolutely nothing
Room was full of lizards, water leak from the roof, extremely slow Wifi connection, water bottle caps rusted.
3.6
View and ambience were excellent
Bathroom stinks...and the water is pathetic.Road to property is the worst.Had a terrible experience from one of the drunkard native.
3.6
The king room with balcony has a beautiful view of one of the backwater channels - sunsets and boats passing through do not disappoint. Breakfast is nice. Manager seems to be a good person but two of the front line staff are untrustworthy and can be manipulative and sly.
The hotel is about 30 minutes from downtown so figure on spending $15. round trip if you want to go anywhere. Bathroom is very basic with a foul smell most likely from sewer backup? Litter scattered under and around balcony. Power went out at 1:30 am the first evening and not restored until 3:30 pm the next day - without a fan or AC rooms are very warm. Additionally there is an animal that nests on roof over room and makes a lot of noise in late evening and early morning along with broadcasted chants from nearby temple that start at about 4 am making sleep impossible. Most of the staff are pleasant except, unfortunately, a young woman and man who are front line impressions at reception - I couldn't figure out if they were dishonest, unreliable or just not service oriented. The woman promised to look into a few things for me regarding tours which she never acted on. The backwater cruise offered from hotel cost twice as much as those offered from downtown which are far superior to this cruise - after discussing at length a more reasonable price with her and the side kick she called for reinforcement, I was somewhat bewildered when she tried to charge an additional 800 rupees for the ride at check out. At this point, I asked to have a manager who was able to resolve overcharging issues. ( this was not the only one but I'm limited to a specific word count ) Alcohol is not available so I asked if I could get a ride into town to purchase which she said she would arrange by 4pm - I arrived at appointed hour and was told by her and sidekick that it now might be 5:30 pm ( "might be" operative term for not goin' to happen) I insisted on their calling a tuk tuk driver who arrived in 15 minutes. There are many other examples of deceptive communication but in short, they over promise and under deliver. WiFi is abysmal!!!! Felt liberated when I left.
3.6
Excellent location
Beautiful complimentary boat ride
choice of food
lack of training for staff
rubbish in grounds
3.6
Nothing
Approach road and darkness
3.6
nothing
everything
3.6
Friendly people comfortable stay
Really enjoyed the massage was very good . They baked on demand for us .the staff were very friendly .over all we loved our stay . I do think the place could do with a paint
3.6
The location is excellent
Un professional receptionists ,broken wash room.
3.6
The hotels location is just breath taking. For Kids they have a nice playground and a boardgame room (chess, carrom, etc.), a basketballcourt, Badminton, and you can use the hotels own paddleboat.
In the evening they take u on a sunset boat cruise for free. I would go there again
The rooms could be more up to date ( old furnitures) and the bathrooms fittings need a syphon (sometimes bad smell). The food is ok but nothing to exiting, exept the breakfast Buffet is great
3.6
The views were incredible, the staff were lovely and the pool was spectacular at sunset.
3.6
We liked the hospitality and service but the staff looked a bit confused of handling the customer queries. The property needs to maintain the approachability and front view. However a good service and food.
The reception staff looked confused most of the time and they are not empowered and trained to handle the customers. Else the kitchen staff, cleaners and rest were cordial and good.
3.6
staff was the biggest problem in the resort..most of the staffs behaviour were rude and unprofessional
staffs especially in the reception area
3.6
Absolutely nothing.
The room was very unfit to stay in, it smelt badly of mould and damp, the shower had black mould on the walls and ceiling, the bathroom did not have a shower curtain, we had to shower ourselves with cold water, the shower was loose and damaged. The curtains in the room were dirty and covered in thick dust, there was no safe box, the wall lamp had dead insects inside . There was no wi-fi connection in the room. It is almost like the room was not used and cleaned for a very very long time. We were asked to order our dinner 45 minutes before our arrival for dinner. They only had one starter out of of the two we previously ordered, they served us burnt samosas. They stressed us non stop for 50% of the upfront payment weeks before our arrival and even upon check-in. The room was extremely expensive for what it was (INR10500/£112).Thank god we only had to stay there for one night. This is the worst hotel we have ever stayed.This hotel is very remote and very very difficult to access as well. Please stay away from this place at any cost. This is a complete rip off.
3.6
The resort is calm and quiet and very remote with Lake around. Indoor and outdoor activities available. Swimming pool is on smaller side but water was good.
The road to the resort is like a roller coaster.
Pool table or Table tennis could have as part of indoor activities.
3.6
The property is just amazing with awesome scenic beauty. The view to the lake is really heart filling and the ambience is great.
The route to the place was horrible. Too narrow and bumpy road. No proper board markings to find the place.
3.6
The views are awesome
The facilities looks a very worn down in some areas of the resort premises
3.6
Liked the reception staff but the management wasn't friendly or considerate at all. In fact, you could call them rude. Food took forever to be served. Overpriced as we booked through Booking.com...same rooms were available for way cheaper on other websites or even directly, as the people at the desk told us (verified later). Also, there was no mention about meal plan on Booking.com and we were shocked to know that we had to pay another couple of thousands for dinner and breakfast on top of the extra that we had to pay for the rooms. Felt cheated. The manager was least supportive. The place was great but what could have been the high point of our Kerala trip became a sour memory because of the crass talk of the manager over the phone. Would recommend this place purely for its backwater beauty. But need to do our homework and research well before booking.
1. Booking.com
2. The manager of the place!
FAQs
How much does this resort cost compared to others in Kerala?
The average price for a rental in Kerala is $39 per night. This rental is $1 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Warmth Lake Haven. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Warmth Lake Haven. Enjoy the water!
Is Warmth Lake Haven pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Warmth Lake Haven?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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