Hotel Real Palacio
Hotel in Lisbon
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The 5-star Hotel Real Palacio in Lisbon is close to Parque Eduardo VII and less than 5 minutes' walking from El Corte Ingles shopping centre. Luxury amenities include a sauna and hot tub.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Lisbon
Available Rooms
Standard Double Room
1 Double • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Suite
1 Double • 1 Sofa • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Double • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Luxury Double Room
1 Double • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
Comodidad, atención, instalaciones
10.0
O conforto das camas e a simpatia e atenção da equipa, destacando a responsável pela relação clientes, a Marta Sousa.
9.0
Spacious and comfy room , well located and tasty food
nothing
6.0
Most of the staff are friendly (encountered 1rude lady on reception on checkin) The food is lovely however the breakfast area needs to be expanded to avoid the morning queues
Please don’t be tight and give customers some coffee sachets in the room. Your expensive nespreso pods is too much for someone who drinks 2 coffee’s before leaving the room £5 before breakfast x 2 people is a no no Also PLEASE stop the smokers below bedrooms as the smoke comes into the bedrooms.
8.0
Posizione, assistenza, rapporto qualità/prezzo, buona la prima colazione
Struttura a 5 stelle non all'altezza (no pantofole, no accappatoio, struttura delle camere che fa desiderare in termini di modernità e soprattutto di manutenzione.
8.0
La ubicación, la amabilidad del personal, el menú de la cena con especialidades para niños.
El desayuno no es tan bueno, mal café. Quizás renovar un poco las instalaciones.
10.0
Muy bien fue todo, y sobre todo la amabilidad del personal que trabaja en todas las áreas sobre todo en recepción.
Pues, creo que esto muy satisfecho con todo.
7.0
Buena experiencia en este hotel. Relación calidad precio muy bien. Buenas instalaciones, ubicación y desayuno.
Gente amable y detallista.
Algún camarero sin intención de señalar a nadie.
7.0
Das Bett war sehr bequem und das Frühstück war lecker.
Die Klimaanlage war kaputt und hat nicht funktioniert. Abends wurde uns von der Rezeption zwei Mal Hilfe bzw. eine Rückmeldung versprochen. Auch nach nach mehr als einer Stunde gab es keine Rückmeldung oder Informationen mehr von der Rezeption, so dass wir die Nacht über schwitzen mussten.
7.0
Aamiainen oli kohtalainen. Sijainti oli hyvä. Palvelu oli pääosin hyvää.
Osa henkilökunnasta ei ollut aina erityisen ystävällistä. Kylpyhuoneessa oli muurahaisia ja kylpyammeen tulppa meni rikki.
5.0
Preis-Leistung
Personal spricht nur teils Englisch, Frühstück war nicht sehr gut
2.0
Localização
O atendimento.
10.0
Localização e serviço
falta de flexibilidade na continuidade da minha reserva por mais um dia
7.0
Conforto
Alcatifa no quarto e cheiro a mofo no roupeiro
Não corresponde a 1 hotel de 5*
8.0
Bon rapport qualité /prix
Calme, proche du métro, bon petit déjeuner intercontinental
Semble être un ancien 5 étoiles
Pas de bouteille d eau / eau à disposition, café offert là payant dès la première dosette ….plein de petits services et entretien qui font normalement la différence pour l’attribution des étoiles manquent, mais cela reste un bon logement pour découvrir la ville
8.0
Ausstattung und Ambiente des Luxus-Zimmers waren tadellos.
Das Restaurant war hervorragend in Qualität und Service.
Das Frühstück war unwürdig. Die zu kleinen Tische stehen auch noch zu eng, Punkt 10:30 beginnt das Personal mit Abräumen des Buffets. Es müsste eine getrennte Lösung für die Luxus-Zimmer gefunden werdem.
5.0
Na snídani fronty, museli jsme čekat. Míchaná vajíčka ze směsi vůbec nechutnala. Na to, že je na fasádě hotelu 5 hvězd, je třeba přiznat, že jde o vybydlenou 3 hvězdu.
8.0
Colazione
9.0
Ótimo pequeno-almoço e bem localizado
Durante a noite houve um alarme que tocou toda a noite que impediu o descanso que queríamos. A água do Jacuzzi tinha um pouco de cheiro a cloro a mais.
8.0
Vriendelijk personeel. Goed ontbijt met ook weer vriendelijk en behulpzaam personeel
10.0
Ubicación y trato del personal
El restaurante del hotel
9.0
Gostaríamos de destacar como pontos fortes deste hotel: a localização privilegiada no centro da cidade, as instalações de grande qualidade e o bar onde se pode ver desporto. Alguns funcionários são prestáveis e simpáticos. O cheiro do hotel é fantástico, parece uma sessão de aromaterapia permanente!
Alguns detalhes deixaram-nos surpreendidos pela negativa. Há práticas habituais na hotelaria que funcionam, estão testadas e não precisam de ser reinventadas.
Por exemplo, manifestámos interesse em tomar o pequeno almoço no quarto. Em vez de ficarem simplesmente com o pedido no momento do check in, fizeram-nos ligar para a receção na manhã seguinte. O tempo de ligação foi demorado, fomos atendidos pelo restaurante com rispidez dizendo que o pedido demoraria, quando nos levaram o pequeno almoço queriam que pagassemos em dinheiro!!! Não estando preparados, naturalmente, foram buscar um terminal de pagamento multibanco!! Num hotel de cinco estrelas???
Deixaram-nos bastante desconfortáveis, como se nós fossemos alguns gatunos.
Bastaria termos assinado um documento da despesa e pago no check out. Se tivessem medo de que saíssemos sem pagar, então bastaria terem pedido o cartão de crédito no check in para despesas. É assim que se procede nos hoteis a sério.. Já estivemos no Grande Real em Albufeira e em Cascais e parece que este hotem precisa de aprender algo sobre como praticar hotelaria...
Outro incidente infeliz foi a recusa em arranjar dois roupões e chinelos. São equipamentos elementares que deveriam estar em todos os quartos num hotel deste calibre... Foi necessária muita insistência e acabaram por arranjar, mas sem os cintos!! Pediram desculpa, não haveria mais... Mais uma vez, foi uma situação desconfortável. Parecia que estavamos a pedir algo a que não teríamos direito.
Enfim, desejamos que aprendam hotelaria com os colegas do grupo.
E gostaríamos de voltar sem ter que passar por estes sobressaltos e humilhações.
8.0
Ubicación, atención. Desayuno y las habitaciones
9.0
The location is a nice area, not so far away from the city center. The area seems to be safe
The breakfast was amazing, a buffet with lots of options
Staff is also very friendly, I think it's a general thing in Portugal though
The room did not have toothbrushes, flipflops and other small items. We had to ask it explicitly on the reception
6.0
Locatie
Personeel niet heel vriendelijk/ gastvrij.
Heel veel herrie vanaf de straat.
Ontbijt niet heel uitgebreid en een zeer kleine en ongezellige ontbijtzaal.
7.0
Both are great!
Health centre
8.0
Localização
O ar condicionado era fraco e a pia do banheiro entupida
4.0
Τις 2 πρωτες μερες δεν ειχε καθολου ζεστο νερό για να κανουμε μπανιο.αναγκαστήκαμε πρωτοχρονια να κανουμε κρυο ντουζ.το wifi δεν λειτουργουσε μεσα στο δωματιο. Το ενα απο τα δυο ασανσερ ηταν μονιμως χαλασμενο με αποτελεσμα μεγαλη αναμονη και κοσμος με βαλιτσες να χρησιμοποιει τις σκαλες.Τεραστιες ουρες και αναμονη περιπου 30-40’ καθημερινα για να μπούμε στην αίθουσα του πρωινου λογω των ελαχιστων τραπεζιων.Αγενεστατο προσωπικό.
5.0
Had parking on site
Bath plug don’t work. Soaps and body wash on the room was empty
10.0
La situation géographique et la décoration
10.0
Fue mi cumpleaños y se encargaron de sorprenderme con una botella de Champagne y una tarta. Adicionalmente, una Carta deseandome Feliz cumpleaños, maravilloso.
Hubo algo muy breve con uno de los recepcionistas que intentó presionar para que el coche se parkee en el parking privado, a pesar de que tenían espacios libres gratuitos frente a la puerta del hotel. Un poco inconomoda su insistencia, pero muy breve.
8.0
Breakfast room was very good to look at with plenty of food choices.
I found the tables to close together so there was no sense of having a private table. We didn't feel free to talk.
10.0
Läget och den vänliga personalen.
Den starka klorinlukten i badrummet, plastskyddet i sängen och heltäckningsmattan.
8.0
Goed ontbijt, prettige kamer.
We hoopten op een kamer met iets mooier uitzicht, Portugees personeel kan soms wat stug en afstandelijk zijn in het begin
4.0
poco
no es un hotel de 5 estrellas
la habitación olía a cañerías el baño pequeño con la cortina rota atascada la bañera …no hay calidad 5 estrellas
FAQs
How much does this hotel cost compared to others in Lisbon?
The average price for a rental in Lisbon is $82 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Real Palacio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Real Palacio pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Real Palacio?
We found 11 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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