Blue Sea Costa Jardin & Spa
3.4
Average(560 Reviews)Hotel in Puerto de la Cruz
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Set in tropical gardens, Blue Sea Costa Jardin & Spa is just over 1 km from the beaches at Puerto de la Cruz. It features a spa, outdoor swimming pool and rooms with balconies.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Puerto de la Cruz
Available Rooms
1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 193 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(560 Reviews)100% verified reviews
3.4
El.personal. Manuel que por fin le han ascendido y las chicas del bar piscina y restaurantes son los mejores. Cuiden a esos trabajadores. El spa aunque necesita reforma urgente y no tiene todas las opciones disponibles está muy bien de precio y la.piscina de naranjas o el baño turco es lo mejor.
Los colchones estaban hundidos y deformes y las almohadas planas . Después de pedir dos veces la nevera en la habitación la trajeron pasadas las 10 de la noche ya dormidos. Los clientes de las habitación pegadas a la piscina cogen a primera hora hamacas y sombrillas delante de sus habitaciones para que nadie las use pero.ellos disponen de jardín privado pegado a la piscina con todo (hamacas y sombrillas) tuvimos que poner reclamación al.respecto. El menú ha bajado mucho de variedad y calidad... mucha fritanga y ensalada básica.
3.4
Liked the garden, the presentation of food, the lots of fruits, the oranges in the spa, the view from my room.
Loud guests and I was awakened by phone at dawn once.
3.4
The value for money was my biggest drive.
It felt more quiet than expected.
The staffs happiness when you know a few phrases in spanish
Had a "water" problem in my room that i reported. As it was on the last day i would not complain.
The pillow wasnt to my liking.
The lack of spanish/local food at the buffet.
I dont travel to canary islands or the peninsula to eat food that isnt spanish.
(Churros & paella isnt really enough).
Had quails as i was given space 18 for my rental car.
I had no reason to use the handicap space.
If the definition of Sangria is half wine, half diet coke, ice cube & one slice of orange then its an afront to spanish culture...
3.4
big hotel , nice pool with outside hot tub not hot hot just nice
the food was disappointing no choice
3.4
Absolutly bad standard,
Food awful staff too
3.4
Cleanliness
Food and most staff were not particularly welcoming.
3.4
The staff was really nice and helpful .
You could hear everything what was going on outside, in the hallway and basically around you. The walls are very thin. The guests were getting drunk and were very disrespectful. People were extremely loud after midnight. The police had to come twice to remove some people from the hotel. The spa was not working (jacuzzi was cold, sauna wasn’t working, other pools either closed or freezing cold). Food was plain and not seasoned. One of our rooms was very stinky. We had to be transferred to another room after a few night (the rooms were booked out, so the earlier transfer wasn’t possible).
3.4
Literally everything, they were caring, understanding, the room even as an adult was a damn room to die for, having autism being in a completely foreign county can and has been stressful but these people tried their absolute hardest to help in any way they can. Loved the roosters they had roaming but the girlfriend had the fun idea of feeding them from the balcony the first few days they ended up waking us up at 6am every morning for food 😂. Other than that I've stayed in 5* hotels that don't touch the surface on this place. Can't recommend more to go. If you got the option, go.
3.4
pool was super!!! food was great!!and seating areas were lovely too. garden was really nice
lifeguard wouldnt let me backflip off rocks .no parking!! had to park down road and walk everytime
didnt get a good view from balcony
3.4
clean rooms , friendly staff and very helpful
food is poor at times
3.4
Staff was Lovely
Poor rooms, awful restaurants
Long queue for drinks
3.4
Everything was brilliant, the staff were all fabulous, so helpful. The hotel was clean and the facilities were great, lovely pool! We had massive issues with our hire car and the staff went above and beyond for us, so so grateful.
You have to pay extra to use the indoor pool which was disappointing, however very minor! I think it was €12 for 90 mins so we decided against it.
3.4
roon and pool
all gud
3.4
Personal, essen, all inklusive, rooms...
I am disappointed
3.4
Nothing
Everything
3.4
Food and entertainment need improving
3.4
Rooms were clean and ok. Pool area nice. Staff polite and spoke English.
Location not good but there was bus from hotel to downtown. Distance is about 3 km.
Breakfast, all inclusive restaurant was the worst I have seen and been. Food was tasteless and there was very limited variety. Badly organized. I didn't know before it is possible to bake cakes without sugar, now I know. I cannot understand why this type of food is offered, there should be at least some sauces or spices to add to this type of tasteless food. Don't underestimate tourists' taste palette.
90 % of guests were retired Spanish people, so if you are a foreigner, take this into account. Not much company there. If you like bingo, then this is your place.
3.4
Food was very good. Only that exceeded my expectations, everything else was as expected. I had to wait for my check in turn, but that didn't take long. Check in itself was quick and easy. Room was clean. If you're an all-inclusive guest, you don't have to pay for drink anywhere. Only thing that works like a deposit is paying at the reception for the glass tickets, and after using them at the bar, you get the money back after returning those tickets to the reception.
Hotel obviously needs some renovation. It has 4 stars, but clearly from before. Everything else was good.
3.4
Slide in the pool was great for children, children’s entertainers we’re fantastic , especially it Alex.
Evening meals weren’t the best
3.4
Faulse advertising on booking:it doesn't have air cond.,it doesn't have mini bar,just empty regrigerator in the room.As all inclusive booking,you need to pay for the water ,1€ -500ml bottle,and you are not allow to fill it from the water dispenser.Soap dispenser and hair dryer didn't work .The food is the same every day,and not very good .When you check-in they not inform you about anything,you have to guess yourself how the thinks work ,like getting a drink from the bar you need to buy 1€ ticket from the reception and then go downstair to the bar and get your drink ,they just let you go downstairs to the bar,and there they will tell you sorry we can't give you a drink ,you need to go upsters to the reception and buy ticket first,information which they should provide it when you check in .Avoid going there unless if you don't want to spend all you holiday making complaints.Even if you do it they won't give you any upgrade of refund ,the maneger is so rude,when you try to explain what is wrong he is just shoutting and screaming.Booking doesn't help at all ,I phoned them on 8th July to complain about my ruined holiday,and ask about partial refund ,and after 7 days I didn't get even a complaint registration email.
FAQs
How much does this hotel cost compared to others in Puerto de la Cruz?
The average price for a rental in Puerto de la Cruz is $69 per night. This rental is $0 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Blue Sea Costa Jardin & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Blue Sea Costa Jardin & Spa. Enjoy the water!
Is Blue Sea Costa Jardin & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Blue Sea Costa Jardin & Spa?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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