Hotel Botanico y Oriental Spa Garden

Pool view, Pool view, Swimming pool, Swimming pool

Garden, Garden view, Lake view, Mountain view

Spa and wellness centre/facilities, Spa and wellness centre/facilities, Swimming pool

Sauna, Spa and wellness centre/facilities, Swimming pool

4.5

Excellent(1,286 Reviews)

Hotel in Puerto de la Cruz

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Hotel Botanico y Oriental Spa Garden offers 3 outdoor pools and luxurious accommodation set in attractive gardens, overlooking the Atlantic Ocean and Mount Teide. Free unlimited spa access is included for all guests over 16 years old.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

1 Queen or 2 Single • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 624 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

4 Single or 2 Queen • 753 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 624 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Botanico y Oriental Spa Garden

$$$$

4.5

Excellent(1,286 Reviews)

Hotel in Puerto de la Cruz

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

1 Queen or 2 Single • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 624 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

4 Single or 2 Queen • 753 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 624 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.5

Excellent(1,286 Reviews)

100% verified reviews

4.5

Oct 2024

Beautiful gardens, good breakfast if a little chaotic - coffee was almost cold everyday to the point where I had to requ

Beautiful gardens and lovely setting

Poor service, food was dire, room service ceased at 11pm

4.5

Oct 2024

Older hotel, needs to improve the service level

Hotel in general was nice. Breakfast was good and staff very friendly. Rooms were as expected from the photos older but clean. The beds were too soft for us and the bathroom was designed for a lot shorter people. View of the room was nice (4th floor spa view). Unfortunately we did expect a higher level of service from a 5 star hotel. When we arrived my husband had to park the car himself on the street and not the complimentary parking place. Also the quite unfriendly gray-haired receptionist (male) informed us that the was no dining option in any of the 4 restaurants at 21:20 in the evening even though we could clearly see empty tables, according to him “we should just get roomservice”. We went out to eat and did that for the rest of our 5 day hotel stay. Also after 1600 no drinks were served at the swimming pool, the gym only opened at 9am and cocktails were quite expensive in the bar.

Service level

4.5

Mar 2024

Fenomenal

El trato del personal. Mención especial a Pilar que trabaja en la zona del Spa.

Las moquetas

4.5

Mar 2024

Sejur de neuitat !

Putem spune ca este minim la fel ca data trecuta . Totul exponential de frumos, placut , comod , extraordinar . Ne revedem curand .

Nu este necesar.

4.5

Feb 2024

Ich würde wieder dort buchen!

Sehr gutes Frühstücksbuffet, das Personal ist sehr aufmerksam. Die Parkanlage ist einmalig !

Die Einrichtung ist etwas in die Jahre gekommen, die Duschen im Spa könnte man kennzeichnen (heiß und kalt und mit Stop Button versehen

4.5

Feb 2024

👍

Sehr schönes Wetter 🌞

Platzangebot beim Frühstück zu gering 😎

4.5

Feb 2024

Absolutely wonderful

The staff were amazing, couldn't do enough for us. The Hotel and grounds are absolutely beautiful and immaculately maintained. Luxurious poolside teak loungers with thick cream fabric cushions are covered overnight and we noted they were being re-oiled early one morning. There is a pool attendant handing out fluffy towels. The spa facilities are fabulous. We loved the outdoor Spa pool and the jacuzzi 'hidden' in a glittering cave. We enjoyed a delicious lunch by the main pool - superb food and perfectly presented chilled drinks. There is a fabulous library with billiard tables and a beautiful aviary of exotic birds. The whole resort has an air of unpretentious exclusivity. My husband and I have decided we will retire to this hotel one day, and live out our days feeling like royalty!

The only room for improvement, in our opinion, is the coffee! The coffee at breakfast is either brought to your table in a pot or you can use a machine to select a different type but neither are good. A cafetière of freshly ground would have been the icing on the cake

4.5

Jan 2024

LUJO ASIÁTICO EN EL PTO. DE LA CRUZ

Nos gustó todo. Pero sobre todo el spa. Después de un día de turismo darte un baño en agua caliente con los chorritos. El personal muy atento y amable. La gua gua que te sube del Puerto de La Cruz. Se baja muy bien pero la subida es empinada. El desayuno es muy variado. El detalle de abrirte la cama y ponerte un bombón en la mesilla. Detalles 5 estrellas.

El secador un poco anticuado. Igual que la estética del hotel. Aunque está en muy buen estado de conservación.

4.5

Jan 2024

A lovely luxury break

Staff were very welcoming and attentive. The spa was lovely. We had an excellent dinner in the oriental restaurant. We were upgraded to a suite which was massive.

The outdoor bubbly bed pool was rather cold in January and we would have preferred the indoor jacuzzi to have been a bit warmer.

4.5

Nov 2023

Una galería de arte donde se come muy bien y se descansa de lujo

En general todo nos gustó mucho. Es un sitio tranquilo, cómodo, espacioso. La comida es variada y, teniendo peculiaridades en ese terreno, se agradece mucho que la oferta sea amplia y de calidad. El personal super amable. Un montón de obras de arte distribuidas por todo el hotel. Estuvimos contemplando obras de artistas canarios e investigando un poquito de su obra, esto fue algo muy interesante que no esperábamos. Es una galería de arte!

Nos sorprendió que la música por la noche se oía bastante más de lo esperado, pero no llegaba a ser molesto en la habitación, que estaba dos plantas más arriba.

4.5

Oct 2023

Absoluter Wohlfühlaufenthalt mit Suchtfaktor

Excelenter, freundlicher Service, sehr umfangreiches, qualitativ hochwertiges Frühstücksbufett. Man konnte in ruhiger Atmosphäre mit Pool- bzw. Gartenblick draußen frühstücken. Mein Wunsch nach einem ruhigen Zimmer (mit Meerblick empfehlenswert) in höherer Etage wurde erfüllt. Zimmer und Balkon waren von angenehmer Größe und gut ausgestattet. Die Liegen an dem sehr großen Pool hatten äußerst bequeme Auflagen. Es ging mehrmals täglich ein kostenloser Shuttlebus in den Ort. In unmittelbarer Nähe gab es verschiedenste Restaurants, in denen man draußen sitzen sowie gut und preisgünstig abends essen konnte. Ein technisches Problem (TV-Fenbedienung und Föhn funktionierten nicht richtig), das ich nach dem Frühstück meldete, war bei Rückkehr am Nachmittag bereits behoben.

Nur in einem der Abendrestaurants konnte man draußen sitzen, sonst war alles spitze.

4.5

Oct 2023

wohlfühlhotel mit ausserwöhnlichem Garten

wunderschöne Anlage

4.5

Oct 2023

Excelente

Espectacular, como era de esperar. La habitación muy cómoda, más las facilidades para poder alojarse con un perro son un gran punto. El desayuno súper completo y variado, y todo el personal muy amable siempre. Ni qué decir del spa, tanto los servicios como la decoración y visualmente todo el espacio es exactamente lo que uno necesita cuando va a un sitio así. Los masajes también de gran calidad. Todo un acierto.

No es nada malo, pero estaría bien que hubiera una piscina climatizada para el invierno, además de las del spa, a las cuales sí pudieran acceder los niños.

4.5

Oct 2023

Very comfy hotel with gardens and pool.

Lovely hotel with an excellent garden.

The restaurants are overpriced but there are plenty of others in the neighbourhood.

4.5

Oct 2023

Oriental dreams in Teneriffa !

Mein Mann und ich waren Anfang Oktober 2023 im Botanico y Oriental Spa Garden und wir waren mehr als begeistert! Das Hotel ist zwar schon etwas älter, aber wunderschön restauriert. ohne den Charme der alten Zeiten verloren zu haben! Das Personal war absolut perfekt und aufmerksam und schnell! Der Spa Bereich ist einmalig! Die hot stone full body massage wirkte noch lange nach..!

Wir haben tatsächlich gar nichts zu bemängeln!

4.5

Oct 2023

Séjour mitigé

Qualité de la literie, avoir la possibilité de garer la voiture dans un parking

Les oreillers trop mou et pas de choix Le restaurant italien désastreux Piscine très froide transat et parasol pas assez nombreux

4.5

Sep 2023

Delightful. Attentive service, wonderful grounds and facilities - too

Excellent breakfast and good dining options in the evening. Hotel pool, gardens and spa were all lovely. Bedroom was very comfortable and spacious with huge balcony.

The coffee at breakfast - otherwise, everything was wonderful.

4.5

Aug 2023

Superb

Spectacular gardens. Old glory hotel. Great location.

4.5

Jul 2023

Fantastic

Perfect service

4.5

Jul 2023

beautiful hotel and garden

fantastic buffet at breakfast

4.5

May 2023

Luxury hotel with boutique hotel vibes, great location, pet friendly

One of the best hotels with relaxing atmosphere and nice on site restaurants. Pet friendly. Rooms were big and beautifully decorated. It's a great location too, nice walk downhill to the center of Puerto de la Cruz. Beautiful views at Mirador de la Paz, 10mins walk from hotel. Staff were just excellent! Especially reception, food and beverage and housekeeping. You made mine and Daisy's stay just perfect. Great breakfast too at the terrace of the pool garden. Thanks for all the great care and holiday vibes! We hope to be back again soon, then for a few days longer:)

Nothing, everything was superb.

4.5

May 2023

Very good

All the stuff is really very sweet and kind. Amazing cleaning team. The room itself is comfortable and spacious. Late checkout (3 pm) was made for us with any additional questions and free of charge - it’s really nice. Gym is ok. Territory is very green and well-groomed.

Breakfasts are very-very bad. Everything wasn’t tasty. A lot of food wasn’t fresh and served like 2 days in a row. Not rich choice. Vegetables are not eatable at all. Wi Fi is terrible. It almost doesn’t work at the whole territory. Amenities are really old. But clean)

4.5

May 2023

increíble best in the world

todoooo excelente

4.5

May 2023

Good

Breakfast was great, amazing service from Liaviana. Pinot on reception incredibly kind and helpful.

Animal welfare, there is no need for the aviary or the jellyfish in the tiny, empty tank. This might have an acceptable in the 70s when the hotel was built, but not now. We stayed in late February to early March. The air-conditioning wasn’t yet switched on for the hotel as there is a choice of either heating or air-conditioning but not both. We originally checked in to a sea view room. However it was unbearably hot we tried to sleep with the doors open, but the garden was noisy and the sprinklers come on at 4 am, the only solution was to move to the other side of the hotel which meant a room upgrade which, despite being very nice, the public relations manager was rather aggressive in managing the situation. Its quite disappointing to have sleepless nights due to heat in a hotel advertises itself as having air conditioning. The service in the pool bar and restaurant is lacking. We arranged for a late checkout on our last day for which you pay for a package which includes a three course lunch. Unfortunately our starters never came and service was so slow we had to skip desert in fear of missing our flight. This was refunded but very reflective of the service in general. The hotel is very nice of the staff are lovely however, Service needs some work, for someone who never complains quite a few things that I unfortunately had to point out.

4.5

May 2023

Will be back. Spa was superb.

I will stay again. Hotel was a little stretch from the town and coast - but ideal to reach the main roads for exploring the island by car. Breakfast had lots of choice, staff were very friendly, attentive and helpful, the place was spotless and the spa was just superb.

Not much! Bed a little tired but I’m really nitpicking on what was an otherwise excellent hotel.

4.5

Mar 2023

Good

The staff was amazing and the hotel is beautiful

A male receptionist was rude and didn’t care at all about the complaints about strong cigarette smell in the room even if it was a non smoking room. I was really disappointed about that especially while travelling with kids.

4.5

Mar 2023

best hotel in puerto de la cruz

the ambience is superb. beautiful gardens . shuttle into centre and very friendly helpful staff. would choose again

4.5

Mar 2023

Very good

restaurants and breakfast

The SPA was beautiful but not so clean and the windows were always open...it is not confortable to have fresh air coming from outside when you are in a SPA

4.5

Jan 2023

A unique oasis with beautiful gardens, pools and a spa

This feels like a hidden gem. The garden and grounds and pool areas are absolutely stunning and so well maintained. I used the gym and spa and loved the services. I had a great massage, and enjoyed the different saunas and pools. Their lobby bar has a classic oriental theme that feels rich. Do not miss visiting the elevator landings of all the floors. Each landing is themed with a collection of a famous Spanish artist, which is a curated treat. Overall, was a great experience.

The rooms are ever-so-slightly dated and are due for a re-vamp soon. I didn't mind as the balcony overlooks the stunning gardens and pool area, with the occasional wild parrot flying past. I had a highly negative experience when a maid ignored the DO NOT DISTURB sign on my door and barged in on me whilst I was showering, causing me to startle and fall and sprain my wrist. I reported this to the front desk, but they didn't seem too concerned. Mistakes happen I guess, but mine caused me severe pain and medical bills.

4.5

Jan 2023

pleasant break in well managed location.

location and staff

bedrooms need a refurb_ beginning to look tired

4.5

Dec 2022

Exceptional

Everything about this hotel was fantastic. It exceeded our expectations. The staff were so helpful and I would like to give a massive thank you to Pino who was the front of house/Reception Manager.

Nothing. Everything was perfect.

FAQs

How much does this hotel cost compared to others in Puerto de la Cruz?

The average price for a rental in Puerto de la Cruz is $69 per night. This rental is $2 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Botanico y Oriental Spa Garden. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Botanico y Oriental Spa Garden. Enjoy the water!

Is Hotel Botanico y Oriental Spa Garden pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Botanico y Oriental Spa Garden?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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Apartamentos Masaru

Hotel Botanico y Oriental Spa Garden

Hotel in Puerto de la Cruz

Reasons to book

About this hotel

Amenities

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

Hotel Botanico y Oriental Spa Garden

Hotel in Puerto de la Cruz

Reasons to book

About this hotel

Amenities

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Puerto de la Cruz?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Botanico y Oriental Spa Garden pet friendly?

What amenities are available at Hotel Botanico y Oriental Spa Garden?

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