La Caserne Chanzy Hotel & Spa, Autograph Collection
Hotel in Reims
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
Facing Reims Cathedral, La Caserne Chanzy Hotel & Spa, Autograph Collection features a spa, a restaurant and a gym in the centre of Reims. The hotel is a ten-minute walk from Reims Train Station and offers free WiFi and a 24-hour reception.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Reims
Available Rooms
Deluxe King room - Courtyard view
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin room - Courtyard view
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King room - Cathedrale view
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive King room - Courtyard view
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive King room - Cathedrale view
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews5.0 / 5.0
Un emplacement privilégié, du personnel avec un sens de l'accueil, à l'écoute..
Désolé de ne pas avoir pu manger au restaurant de l'hôtel qui était déjà complet lorsque j'ai souhaité réservé.
4.5 / 5.0
O hotel tem uma localização maravilhosa,é muito confortável, bonito,restaurante muito bom e café da manhã excelente, vista linda da catedral de Reims.Os funcionários são gentis.
Teve um dia que demoraram demais para limpar nosso quarto.
Assim que reclamei, houve boa vontade para ser atendida.
4.5 / 5.0
Très bon petit déjeuner - Beaucoup de choix !!
3.0 / 5.0
Overall, the rooms were nice and well maintained but didn't match the price or our expectations.
We booked suite with the view and got one on the 5th floor. It feels like this floor was built later. It's right up the top but has a metal balcony that obstructs the view of the cathedral. Also we constantly were bothered by the noise, my assumption is that aircon is on the roof and it generated a lot of white noise, which in my opinion, shouldn't be the case for the top room category.
The spa was quite disappointing. Mostly the fact that it's indoors and rather enclosed. It didn't feel inviting and was a little dated.
2.5 / 5.0
La situation géographique en face de la cathédrale
Le personnel était infecte
4.5 / 5.0
Goede ligging. Vriendelijk personeel. Perfecte service.
/
4.5 / 5.0
Stunning hotel with great facilities, the staff were very helpful in securing us reservations we wanted and sharing directions etc. The room was very large and comfortable with all the expected little luxuries. We really enjoyed our stay.
The shower leaked a lot into the bathroom floor.
4.5 / 5.0
Great location opposite Reims cathedral. High level of quality of room amenities and complimentary soft drinks and chips/chocolates.
Taxi can only pick up from back of hotel which requires carrying bags downstairs. Staff carried these for me, but it is less convenient.
4.0 / 5.0
Service was excellent and location great. The cathedral is absolutely spectacular.
5.0 / 5.0
The location is amazing right by the cathedral. They have parking near by but a valet does everything for you including the unpacking and bringing to your room. The room was a bit compact by nice nevertheless even with a baby in tow. We only stayed one night and didn't use the spanor had breakfast so I can't comment on that.
The room faced some ugly roofs and was very dark. We didn't mind for the one night, but if I stayed longer, I would not choose a room facing the back of the the hotel. I think they call it the courtyard which sounds nice but isn't.
5.0 / 5.0
Its central position
Nothing
5.0 / 5.0
The staff were very friendly and welcoming. Great location and wonderful facilities. The dining was outstanding, for dinner and breakfast.
The room on the first night was quite compact.
4.5 / 5.0
It was a lovely hotel
Room on the small side and although you could see the cathedral, there was also views of scaffolding on building opposite
4.5 / 5.0
Sehr gute Lage ! Gute Betten!
Es war alles sehr schön
4.0 / 5.0
L’emplacement , la décoration très jolie le petit déjeuner exceptionnel … le voiturier Michel très sympa et utile Car à l’hôtel quand vous arrivez en voiture c’est vraiment pas pratique En plus absolument pas expliquer en amont , De toute façon on au réponds pas à vos messages sur Booking ou alors avec plusieurs jours de retard
Le Manque total d’information et de réponse à mes différents messages avant mon arrivée, je pense qu’il y a un véritable problème d’organisation , L’arrivée en voiture très compliqué
Les prestations ne sont pas suivi par exemple la chambre ne comportait plus de chaussons d’inviter, frigo chaud , un pauvre petit gel douche pour 2 , comme il n’y a plus de chaussons d’inviter j’ai dû descendre au spa avec mes baskets ce qui n’est pas très propre, un spa très petit et plein de petits détails du même ordre attention cette hôtel est très jolie très bien placé mais il va falloir le gérer De façon convenable et durable c’est dommage j’aurais aimé d’avoir rien à dire car à la base l’emplacement la décoration sont parfaites
4.5 / 5.0
location, concierge, restaurant
expensive parking
5.0 / 5.0
A vista , o silêncio, a cama , a localidade
-
4.5 / 5.0
Sa localisation et son confort
Ras
3.5 / 5.0
Top locatie
Fijne schone kamers
Mooi restaurant voor ontbijt
De spa viel heel erg tegen ..
Dames kleedruimte + douche was niet hygienisch het rook ook niet fris
En er waren meerdere ( kleine ) kinderen in de spa / zwembad aanwezig
Dit was dachten wij niet toegestaan
Voor het geld wat je betaald verwacht je echt meer dan dit
4.0 / 5.0
Le soin du personnel envers le client
4.5 / 5.0
Bel établissement situé face a la cathedrale, chambre très bien équipée personnel agréable et efficace. Soins du.Spa
Attention aux toiles.d'araignée dans la chambre, trop de monde au SPA malgré le.systeme de réservation
4.0 / 5.0
mooi, modern en proper
luxe kamer is nogal klein
4.5 / 5.0
l’emplacement top, la déco, l’aménagement et le style de la chambre, le restaurant, l’espace lounge, le massage, la gentillesse du personnel …
juste trop de monde en même temps dans le spa qui n’est pas dimensionné pour12 personnes.
4.5 / 5.0
Great location with view on the cathedral
We were not impressed by the dinner/restaurant
4.5 / 5.0
Alles top behalve
Bad waar je in moet douchen
5.0 / 5.0
Maravilhoso. Ficamos em um quarto c vista para o jardim interno e mesmo assim foi incrível. Sem barulho, cama excelente. Café da manhã tem de tudo, omelete feito pela chefe simplesmente delicioso. Usei a academia que foi bem ok. O front desk super atencioso. A localização perfeita. Nota 10 para tudo.
Melhor ever.
Ir embora.
4.5 / 5.0
Location & view
3.5 / 5.0
Very difficult to park, you have to give your key to the concierge, once you find the hotel, which is on a restricted access with no cars. Aircon and fridge didn't work, when you've had a long drive tired, just eaten and get into the room late the last thing you want to do is move or ring the reception to sort.
4.5 / 5.0
Localização
Cheiro forte de comida nos corredores vindo do restaurante, e discreto cheiro no quarto
2.5 / 5.0
Brand new and clean. Great location in front of the cathedral
Check in only at 3pm. Coming from oversea we asked for any sort of earlier check in and staff didn’t bother to even try
5.0 / 5.0
Tout et l’implication de tous pour nous rendre le séjour très agréable.
4.5 / 5.0
A peu près tout
Le lieu avec la vue sur la cathédrale, les services proposés et la restauration en chambre.
La chambre et la literie qui était spacieuse, confortable et calme, et les petites attentions nombreuses.
La salle de bain est magnifique, et la chambre très belle.
L'accueil du personnel est top.
Je suis déçue sur des items gastronomiques en effet je pense que pour le petit déjeuner du pain frais (baguette, pain complet ou autre) venue d'une boulangerie artisanale serait appréciable (notamment vue le standing de l'établissement).
Il en va de même pour les pains qui accompagnaient les plats de la Grande Georgette du pain frais par un boulangerie serait en adéquation avec le positionnement de l'établissement
Cerise sur le gâteau même si les attentions sont nombreuses et qualitatives dans la chambre prévoir un peigne, si vos hôtes ont oublié et peut être quelques petites douceurs qui accompagnent le café.
3.0 / 5.0
Tolle Lage und sehr schöne Zimmer
Service des Personals entspricht in keinster Weise 5 Sterne
man wartet bis jemand kommt um die Bestellung aufzunehmen, dann wartet man wieder dass man bezahlen kann
Auf bestellte Nüsse und Aschenbecher auf der Terrasse warten wir immer noch
Personal beim Frühstück räumen benutzte Teller nicht ab, Brot aus dauerte bis Nachschub kommt
Personal unfreundlich
Valet Parken von 8 Uhr bis 22 Uhr , wenn man später zurück kommt, mussten wir uns außerhalb Parkplatz suchen
Passt alles nicht zu einem Hotel in der Preisklasse
5.0 / 5.0
Excellent location, beautiful hotel, clean, friendly and helpful staff
4.5 / 5.0
The hotel literally faces the Cathedral and was perfect for the exploration on foot of Reims. The hotel has the air of luxury with impressive reception and hidden snugs for reading, drinks or relaxation.
The rooms are functional. Not very big (despite having a suite) and no where to relax except 'on the bed'. The rooms are literally bedrooms only. Very limited slots to book the spa and pool, we were there for 3 days and 1 hour was available on 2nd day.
5.0 / 5.0
Comfortable and worth the money
3.5 / 5.0
Very good location, good and helpful staff, was there on a Sunday so benefit of location not the best re restaurants in area!
Was disappointed to find we couldn’t eat in!
4.5 / 5.0
Location was excellent right across from the cathedral
Rooms were great and had a little balcony that overlooked the courtyard
Cars cannot drop you off at the hotel so it’s a small inconvenience
FAQs
How much does this hotel cost compared to others in Reims?
The average price for a rental in Reims is $92 per night. This rental is $3 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at La Caserne Chanzy Hotel & Spa, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is La Caserne Chanzy Hotel & Spa, Autograph Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at La Caserne Chanzy Hotel & Spa, Autograph Collection?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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