Almaty Grand Erbil Hotel
Hotel in Almaty
4-Star Hotel
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated in Almaty, Almaty Grand Erbil Hotel features a spa and wellness centre with a sauna, hammam and indoor pool. Free WiFi and free private parking are available on site.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Almaty
Available Rooms
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
1.0
Terrible service, unclean and they kept the room so hot I couldn't breathe. They did not bother to even check if the temperature was high or not. The thermostat was not working. Terrible experience and I would never stay here again.
1.0
The room had kettle to boil water and 2 bottles to drink water.
Basically the pictures you see above look nice, but once you go there the AC doesn't work properly. And it's not like what I saw in pictures. The staff made me feel so bad, for a moment i thought that I came all the way from dubai to work for them. And since its not my country obviously I didn't wanna say anything and there's a language barrier. I went during summer and AC is much needed during day time which lasts until 8pm. I had to take my bags which weighs 25kg and 10kgs from 5th floor to 6th floor, coz there's not lift. I was with family, my 18 month old baby and ulny wife. Don't go there unless u want to be treated bad. Really sad.
8.0
The 6th floor rooms have a beautiful view
The breakfast was very disappointing
5.0
The room is nice and the breakfast is delightful
The restaurant is loader than any nightclub I ever encountered
The noise is unbelievable. I couldn't sleep all night
6.0
Only sauna and hamam
Rooms
10.0
Customer service is amazing. Warm and comfortable. Morning breakfast is excellent and delicious.
Cleaning the rooms is not good. It is not done daily. Also, Towels and bed sheets not changing for weeks. Soup, and toilet not Don.
WiFI always disconnect. Really disappointing.
7.0
The breakfast wasn't appropriately served, it got over and the refill didn't happen for most of the dishes. Also, the cutlery was scantily available. Every time and again we had to ask the staff for glasses, spoon and plates
4.0
I was expected hight knowledge of English perhaps I could understand a little bit of Russian still the staff were not helpful. I was disappointed with the breakfast which was included in the room I wasn’t able to have the breakfast I went down to the reception around 10:30 Am and they said they would help me to get the breakfast but when I went to the restaurant they said it’s closed already. So I decided to take my own paid breakfast i make a order of Turkish breakfast and the staff brought me the plate with eggs some veggies and the coffee and they didn’t brought the bread I was waiting for almost 20 minute until I asked them again for the bread and when I asked the staff she said to use Russian she can’t understand English .
In the room they have kitchenette facilities I found tea coffee and water but wasn’t able to find the kettle until I asked the receptionist to find one for me very strange keep the coffee tea and water in the room if there is no kettle .
1.0
slept quietly as the hotel was almost empty
-Carpet was full of stains.
-The phone in the room disconnected and just sitting there like decorations. if you need something you have to go downstairs to the reception.
-Bathroom was mouldy and the sink was leaking.
-Deafening noise at the reception hall coming from the bar. you would expect calming music or silence.
-Breakfast was barely edible.
-They tried to charge me 11$ for using a face towel after I showed.
-their iron press is leaking and soaked my clothes with water.
-location is so far away from city centre. you’ll spend alot of time and money on transportation.
7.0
Restaurant
There was no window in my room. Strange. It should be noticed on booking.com website.
10.0
Excellent service!! The receptionist all of them were great !!! Fun place !
3.0
proximity to the airport
very old hotel, toilet flash did not work, towels were not provided until we demanded
3.0
Nothing.
Service is 0. Restaurant is 0. Swimming pool is very cold. Room are old, noisy, smells bad and dirty. Strongly not recommend.
2.0
not much but decent airport shuttle
It was dirty
bed bugs
toilet not working properly
rude staff
dirty bed sheets
6.0
Good location, friendly staff
There was cigarettes inside toilet when I check in . Aircond is not working very hard to breathe inside room . Floor was dirty with previous guests hairs
8.0
The room was large although no window. It had tea making facility which was good. it was quite large room. Decent room,
Maybe receptionist could do with more smile but it is cultural not to smile so i guess it is ok
1.0
Nothing , everything bad
Too much noise
10.0
Good AC and roomy. Stuff very polite and reception very informative.
Nothing
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $39 per night. This rental is $60 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Almaty Grand Erbil Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Almaty Grand Erbil Hotel. Enjoy the water!
Is Almaty Grand Erbil Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Almaty Grand Erbil Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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