The room I reserved was marked as a River View Room. The room did not have a river view. Trees obstructed the view of the river. Highly disappointed. Will be staying at the Hyatt next door on my next visit to Wilmington.

Large rooms in a good location

Parking is limited and over flow parking lot isn’t connected by a sidewalk so nobody uses it

Breakfast was okay. Good location. Some of the staff are nice.

The parking passes are a joke because there’s hardly any spots in proportion to the number of units. We were told the wrong room number so we assumed our keys didn’t work until we ran into the people currently in that unit and realized they gave us the wrong number. Calling down to the desk didn’t work because the phone just sounded like static. When we got to the room, the floor was literally oozing liquid. We complained and were given some towels to mop it up, but they were soaked within the hour. No offer to change units. No offer to resolve the issue in the current unit. Breakfast was okay, but there needs to be at least a second waffle machine. Not even worth half the price we paid.

Location to restaurants was convenient. Room was big and even had a ceiling fan! Great mini kitchen and clean.

Clean

Na

Great location! Very nice property, contemporary and clean. I would recommend this property.

Nothing

The location of the place and the view of the room were perfect.

The TV was grainy and not clear. I'm surprised nobody checked to see if the TV is working properly. It's a given that a hotel of such repute won't supply a pen and notepad for guests. The bodywash in the bathroom was also not dispensing, which can only mean wrong tube or expired one was supplied. I had to go get my own bodywash in the middle of the night to have a proper shower

Our room was large, clean and quiet. The hotel was right on the River Walk, a nice, safe area for strolling and eating. We walked every night to a different restaurant on the River Walk and enjoyed our meals each time.

the morning we woke up to checkout it was like hitting a brick wall with the smell of marijuana in the hallway. never go again

terrific pet- friendly stopover ; great to walk along the adjacent riverfront park

Location

One staff member was unaccomodating on every level. Very dismissive and doesn't have an ounce of empathy. My son was disabled and wouldn't help with anything I asked her for.

it was nice and secluded

parking ,there was none

Have stayed at this hotel several times and the room with the view of the river and twinkle lights is magical

I would love to see real cream or half and half as an option with the coffee. Coffee mate just does not cut it

they did not upgrade my room for no fee as I hav

it was nice nice staff and I liked my name on the tv wish I had a tub but the shower was nice also

the room was awesome! the view was beautiful and the location was ideal for what we were there for!

1 elevator was broken the entire time of our stay. finding space on an elevator with our lag gage on checkout day was impossible and we had to carry all of our stuff down the stairs. breakfast on check out day never happened as the food was empty, no coffee cups so while we booked this location for the breakfast partially we had to go find some elsewhere!

clean big room like a small apartment.

it was was nice but when I called up to ask flr towels for the room the person did not knock on the door they just walked right in and didn’t say hello or anything.

brand New and clean

only one parking spot

My stay was very nice in the beginning somehow I wasn't checked incorrectly so I had someone come to my room and tell me that I wasn't registered to that room which led me to go downstairs and show proof it was a big inconvenience i was embarrassed in insulted

The rooms were very clean the view was great and it was convenient for the restaurants and other things in the are