The Ben, Autograph Collection

4.3 / 5.0

Excellent(225 Ratings)

Hotel in West Palm Beach, FL

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Ben, Autograph Collection features free bikes, outdoor swimming pool, a fitness centre and shared lounge in West Palm Beach. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of West Palm Beach, FL

Nearby attractions

Loggerhead Marinelife Center

11.7 mi

Lion Country Safari

16.7 mi

Wakodahatchee Wetlands

17.4 mi

Henry Morrison Flagler Museum

0.5 mi

Available Rooms

Guest Room, 1 King

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Guest room, 2 Queen

1 Queen • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Guest room, 1 King, Marina view, Balcony

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Guest room, 2 Queen, Marina view

1 Queen • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior King Suite

1 King • 635 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Ben, Autograph Collection

$$$$

4.3 / 5.0

Excellent(225 Ratings)

Hotel in West Palm Beach, FL

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of West Palm Beach, FL

Nearby attractions

Loggerhead Marinelife Center

11.7 mi

Lion Country Safari

16.7 mi

Wakodahatchee Wetlands

17.4 mi

Henry Morrison Flagler Museum

0.5 mi

Available Rooms

Guest Room, 1 King

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Guest room, 2 Queen

1 Queen • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Guest room, 1 King, Marina view, Balcony

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Guest room, 2 Queen, Marina view

1 Queen • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior King Suite

1 King • 635 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(225 Ratings)

100% verified reviews

5.0 / 5.0

Nov 2024

Excellent hotel and the location is perfect.

The beds are very comfortable. The staff are friendly and go the extra mile to make one feel at home

3.0 / 5.0

Aug 2024

Facilities were okay. Manager at the rooftop was great ( he tried all he could to help locate my son’s missing handfan).

It was clean and well furnished.

The staff especially at the front desk were not very knowledgeable and didn’t make efforts to try to resolve basic issues such as getting adaptors or making suggestions as to how one could get one. One of them directed me to the vending machine and I bought the pack which turned out to be the wrong charger and there was no empathy whatsoever. Thankfully a lady at the breakfast restaurant helped look for a charger temporarily and then directed me to a CVS store where I got the right adaptor. By the way the guy at the reception told me proudly that 99.8% of their guests were local so he knew nothing about adaptors. Very poor.

4.5 / 5.0

Jun 2024

We feel like we’re coming home every time we come to The Ben autograph collection in West Palm Beach

I was most impressed with Destiny at the front desk.. from the time we arrived on Friday May 31 until we left on Sunday, June 2. She treated us very special and didn’t even know us until we arrived… She was extra considerate to the fact that I had major knee surgery and my husband had the ALS disease… She was so kind and getting us a room for an early check in, and assisted us through the weekend to make sure that our 18th wedding anniversary was flawless… Along with the rest of your staff are very professional and we will be back very frequently!

We did not care for the food on the rooftop bar. The Caesar salad dressing had a lot of Dijon mustard in it and they forgot the Barada in my husband salad so he had to ask for it. The food was we won’t be back for, but the service was good.

2.5 / 5.0

May 2024

Disappointed.

Breakfast quality is nice but takes too long to prepare.

I asked for late check out and was approved until 3 p.m. i told the receptionist, a very nice lady that I only needed until 1 p.m. The next day I was told that no one keyed in that approval and I got to check out earlier at 12 noon despite I was literally begging for 1 more hour. The younng gentleman still refused. Eventually we got to wander in the airport for 4 hours. Very disappointed.

3.0 / 5.0

Apr 2024

Très décevant !

Emplacement interessant mais pas non plus optimal ! Chambre et hôtel décoré avec goût bien que légèrement bling. Lits confortables.

Accueil déplorable, pas de sourire, on vous demande si réservation, passeport, CB, signature, numéro de chambre merci au revoir. Pas d'infos sur le petit déjeuner, pas d'infos sur la piscine etc...honteux à ce prix. La chambre donnait sur ... un mur ! Climatisation perfectible, coussins trop mous, salle de bain un peu petite. Enfin, je déteste ce genre d'hôtel luxe qui reçoit tout un tas de gens, réception avec des gens qui se comportent mal alors que même pas client ! Bref expédié déplorable, je blackliste la marque premium de cette chaîne. Vous avez du travail avant de pouvoir prétendre à du vrai 5 étoiles.

1.5 / 5.0

Feb 2024

If you enjoy looking at the wall from your room

Buyer beware when you book $700 per night room you might have a dreadful view of the wall with dirt and debris. We had 2 rooms and they both had this view. I’m still in shock

5.0 / 5.0

Feb 2024

Great stay, beautiful place, caring staff.

The accommodations, the rooftop, the food at the restaurants, but most of all the great service and staff of the staff. Everyone was very attentive and in great disposition all the time, from the valet parking service to the ladies that cleaned up our room. Very helpful with my brother who stayed there for several weeks after having a knee surgery.

4.5 / 5.0

Jan 2024

Great property - great location

Nicely decorated rooms and good amount of square footage

The cleaning staff on corridors was a bit noisy and I needed a nap afternoon from my trip 😥

5.0 / 5.0

Oct 2023

Best Birthday weekend ever <3

We had breakfast at Proper Grit and it was excellent! The service, the food - and the atmosphere in the entire hotel was beautiful.

Everything was good - no issues or complaints.

4.0 / 5.0

Sep 2023

Very good

Staff , cleanness , comfort and swimming pool

Location, and prices relatively high. Breakfast is expensive for someone already staying in the hotel

3.5 / 5.0

Sep 2023

Espetacular hotel porém longe de tudo! Só deve ser interessante para propretários de barcos!

As acomodações e limpeza

4.0 / 5.0

Aug 2023

Comfortable stay, however, service lacking for the *rating/cost of the hotel.

Good location, good facilities, comfortable rooms. Valet was efficient and welcoming.

The service from the staff was fine and acceptable, however, coming from a hotel the previous night where the service was superb our experience was a bit of a let down e.g. no offer of a bell boy to take luggage to the room, only 2 from our party of 4 were offered a welcome drink, allocated rooms were incorrect (the wrong way round resulting in having to switch luggage from floor 2 to floor 7 and vice versa) and pool furniture being removed around us and packed up for the evening even though the pool was still open.

5.0 / 5.0

Aug 2023

Lovely stay and wonderful amenities

Located perfectly for walking, site seeing, and restaurants

Nothing

5.0 / 5.0

Aug 2023

Hotel staff was very accommodating and the amenities were amazing! Such a great time.

The location was great!

A bigger fridge would’ve been better

4.0 / 5.0

Jul 2023

Nice place to stay but housekeeping should have been a lot better

We like our waiter G, he was so awesome. He was the best waiter, very pleasant to talk too

Housekeeping could be better. The toilet room need to wipe down, the walls and baseboards are dirty and dusty and she never replace the bathroom trash bag

5.0 / 5.0

Jul 2023

My stay was very nice, and the best part of the stay was the excellent service of the staff.

The staff were all exceptionally nice, in particular Ismeralda, Nicholas, Michael and the weekend Doormen. They went out of their way to assist me in a number of matters and ALWAYS DID IT WITH A NICE, SINCERE SMILE! Thanks again for a nice stay in West Palm Beach.

A wool blanket in the closet for cold natured people would be fine.

5.0 / 5.0

Jul 2023

Very comfortable

It is a beautiful hotel with two great casual restaurants. The staff was great and very attentive.

There were quite a few dogs on the property and for the most part it was great but the dog next to our room barked a lot. They don’t provide beach chairs for the beach only towels

5.0 / 5.0

Jun 2023

I thoroughly enjoyed my stay and West Palm beach and will return in the future

The location was great and we had a room with a marina view and balcony. The facilities were first class and staff friendly and helpful

The price for valet parking a car, which at $48 is excessive. I did not use this facility and self parked at a parking lot 100 yards from hotel at $20 per night

FAQs

How much does this hotel cost compared to others in West Palm Beach?

The average price for a rental in West Palm Beach is $326 per night. This rental is $35 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Ben, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Ben, Autograph Collection. Enjoy the water!

Is The Ben, Autograph Collection pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Ben, Autograph Collection?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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4.6 / 5.0

Outstanding(6 Ratings)

West Palm Beach Marriott

The Ben, Autograph Collection

Hotel in West Palm Beach, FL

Reasons to book

About this hotel

Amenities

Map of West Palm Beach, FL

Nearby attractions

Available Rooms

Guest Room, 1 King

Guest room, 2 Queen

Guest room, 1 King, Marina view, Balcony

Guest room, 2 Queen, Marina view

Junior King Suite

The Ben, Autograph Collection

Hotel in West Palm Beach, FL

Reasons to book

About this hotel

Amenities

Map of West Palm Beach, FL

Nearby attractions

Available Rooms

Guest Room, 1 King

Guest room, 2 Queen

Guest room, 1 King, Marina view, Balcony

Guest room, 2 Queen, Marina view

Junior King Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in West Palm Beach?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Ben, Autograph Collection pet friendly?

What amenities are available at The Ben, Autograph Collection?

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