Sterling Ooty Elk Hill

Facade/entrance
Property building
Property building, Bird's eye view
Bird's eye view
Spa and wellness centre/facilities
3.5
Average(331 Reviews)

Resort in Ooty

4-Star Resort

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more
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About this resort

Sterling Ooty Elk Hill offers a peaceful retreat set 2240 metres above sea level. Offering views of Ooty Valley, this resort features a restaurant, a variety of recreational facilities and free parking.

Amenities

Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly

Map of Ooty

Available Rooms

1 Sofa • 215 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 376 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 Queen • 204 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Sofa • 570 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing

1 Double • 204 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
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Reviews

3.5
Average(331 Reviews)
100% verified reviews
3.5
Jul 2023
Superb
It was great experience. The staff was very good some names are Harish, Aaftab, Tulika & Aneekate. The rooms were clean and very comfortable.
3.5
Jul 2023
It was great
Views are amazing and a were comforting hotel
Check in process is very slow And the customer service is also very slow in their response
3.5
Jul 2023
Exceptional
The place was clean, comfortable, with efficient and friendly staff, great food and other facilities. The staff took special care to make sure our special requests were attended to. Special thanks to Manmit at the front desk. She's a star!
3.5
Jun 2023
Serene views, calm and quiet!!!
Very clean, friendly staff, good breakfast spread, decent a la carte menu.
Bit smelly in the floor we stayed, possibly due to lack of ventilation. If you’re late for breakfast it gets crowded, esp during the weekends during non peak season.
3.5
Jun 2023
Worst experience ever
Nothing
Late checkin process ,highly price for the location & facilities.Breakfast was the worst I have ever had in such a high rated place .
3.5
Jun 2023
Marvellous
Excellent, need to get some more selfie point as ladies point of view 😀
Upgrade the selfie point 🥰
3.5
May 2023
Overpriced, Lack facilities, No Western Cuisine, Poor Access Road, But Room Was Good
Breakfast Buffet Was Average: The breakfast buffet had mainly Indian cuisine, and mostly vegetarian. I think only one non-vegetarian dish was available. It was not that impressive. I would have liked to have some western breakfast choices. But whatever available was good. And the staff was generally friendly in the restaurant. I consider the breakfast buffer to be of average standard, mainly because of the lack of variety. Near to Bus Stand I was self driving Tata Safari XZA+ KZR Automatic, which turned out to be stressful. Even though this property is only about 2.5 kms from the bus stand, the access road is very narrow and difficult to drive. And there are no good restaurants nearby. We ended up eating mostly in Sterling's restaurant itself (which was over prized and not much variety). No Complaints about the room itself The room was good. It was kept clean. And there was hot water.
Aggressive Marketing is Sick Their aggressive marketing made me sick. There are marketing and sales executive at the resort. They kept calling me every day to listen to their sales/marketing pitch. Even after I clearly and explicitly indicated that I have no interest, they wouldn't take a no for an answer. Because of this nuisance I even had to switch off my mobile a couple of times. But even then they called using the land line in the hotel room. Facilities Were Lacking: The resort doesn't have anything to offer other than the rooms themselves. Even the gym room is very small (it has one treadmill, one cycling equipment, one elliptical) and then no space left for anything else. I have booked a family suite and only this gym room I can use for free. Everything else, whatever little there was, must be paid separately. Attempted to Charge Credit Card Without Contacting Me This was the first instance which made me have bad feelings about this Sterling resort. I keep a low per-transaction limit for online transactions to reduce exposure to risk. But these people just attempted to charge my credit card for the full stay (total pre-payment) without even bothering to contact me. They attempted this about 2 or 3 days before my check-in date. And I got transaction rejected SMS from my bank at 2AM. Why do such a transaction at midnight? I didn't like this aspect. Better to talk to the customer before charging the credit card. Pre-payment Ultimatum: They contacted me via the messenger in Booking.com and asked me to make full payment 1 day before my check-in date. They didn't give me a choice in this. I found this strange that I had to make full pre-payment before checking in. It would have been better if I can choose to pay when I check out of the hotel room. They can block the money in the credit card when I do check-in, if they are worried about my credit worthiness. I would prefer to make the payment when I check out of the hotel.
3.5
May 2023
Just good.
Location, staff were operationally good
WiFi very poor Food taste quality can be improved TV could not be used since help was required and very few channels

FAQs

How much does this resort cost compared to others in Ooty?

The average price for a rental in Ooty is $39 per night. This rental is $14 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Sterling Ooty Elk Hill. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.

Is Sterling Ooty Elk Hill pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sterling Ooty Elk Hill?

We found 13 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, fireplace, smoking allowed, and parking.

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