Terra Nova All Suite Hotel

Photo of the whole room, Photo of the whole room

8.4

Excellent(763 Reviews)

Hotel in Kingston

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Featuring a 10,000 square-foot gaming lounge and a choice of exciting dining options, this Kingston resort is just 600 meters from the historic Devon House. Free Wi-Fi is also provided.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Kingston

Nearby attractions

Available Rooms

1 King • 1001 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Terra Nova All Suite Hotel

$$$$

8.4

Excellent(763 Reviews)

Hotel in Kingston

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Featuring a 10,000 square-foot gaming lounge and a choice of exciting dining options, this Kingston resort is just 600 meters from the historic Devon House. Free Wi-Fi is also provided.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Kingston

Nearby attractions

Available Rooms

1 King • 1001 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

8.4

Excellent(763 Reviews)

100% verified reviews

8.0

Oct 2024

Comfortable room with nice surroundings.

Comfortable room

Reception was a bit of a disappointment. At 2:30pm the room was not ready and they asked to until check-in time. By 3:45pm the room was still not ready! They claimed it was a late morning reservation but I dont think that makes any sense whatsoever. Anyway, not a big deal in normal circumstances, but I was feeling poorly and needed to lay down.

4.0

Oct 2024

I wanted a new experience by staying in a Kingston hotel but I would not stay there again

The convenience..Good location in Kingston

Cable didn’t work so I couldn’t watch nothing on the tv, internet was slow, AC was leaking in the room..etc

6.0

May 2024

My stay was average

Breakfast was good, the hotel location was ideal.

The room key system, was not working when I checked in.

7.0

Jul 2023

Nice ambiance. Sufficient parking. Hotel rooms are OK, it starts to need a refurbishment.

It has a nice ambiance. Restaurant is nice.

One of the male waiters in the restaurant was not sympathetic at all. But the rest of the female crew as excellent and saved the day.

9.0

Jul 2023

Excellent

Everything

Nothing

9.0

Jul 2023

Very nice hotel in the midle of Kingston

Hotel Staff was very nice and helpful

Bar personal has to improve, they should learn from their colegs from the hotel

4.0

Jun 2023

Overall, hotel experience was unpleasant and disappointing. We’ll never return to this hotel

food in the on-site restaurant was good. Bed, in the room was comfortable, and shower was nice. Also, the screened-in patio was nice.

Staff was mostly unpleasant. At check-in we immediately experienced issues paying our remaining balance owed as we were told the amount we had already paid upon booking reservation was only a hold and not charged although it appeared on our confirmation and credit card statement. Also, A/C unit, in the room began pouring water and leaked all over our floor and luggage. When this was brought to manager’s attention, although maintenance came and drained the water, inconvenience was never adequately addressed. Lastly, I experienced frequent harassment from one of the restaurant staff about dress code although same issue was not being consistently addressed with other patrons.

8.0

Jun 2023

friendly staff, great breakfast choices and excellent staff

privacy

no significant to mention

5.0

May 2023

Nice classical hotel, service was poor. NO airport shuttle.

Breakfast was good, although they got the order wrong, which seems to be a theme in Jamaica, though they rectified it fairly swiftly, clean hotel. happy staff.

They had no twin rooms available to book on line, i booked a suite, and on arrival at 2.30pm was informed that no twin rooms were available, however as i had a suite, the sofa bed would be made up for the second guest. We went to the pool for a few hrs, on returning to the room, the bed still wasn't made up, i called reception and reminded them the bed needed to be made up, they said they would send someone up immediately. We got ready for dinner, and when departing, advised them that the bed still hadn't been made up, 3rd time of asking, informed them we would be going out for dinner, could they ensure that it would be done for when we returned in a couple of hrs, which they promised. We returned at 9pm, went to room, bed still not done, called reception and told them we really were not happy, we had been up since 5am, and really needed to go to bed. they assured us someone would be up within 2 mins. over half an hr later, still no sign, called reception again, the woman knew nothing of our requirement and assured, once again someone would be up. 15 mins later, now past 10pm, a male member of staff appeared and placed a sheet on the mattress, an then put a blanket folded onto the bed. I asked are you not going to supply a sheet to go on top, to sleep under, he exclaimed, what , you want another sheet? i showed him how the main bed was made up, and he went away, came back with the second sheet and put it on the bed. It took a total of 5 requests and over 8 hrs to get the bed made up. The second issue is that the Hotel advertises that it has an Airport shuttle service, which is the main reason i booked it, THEY DO NOT ! They purely call a taxi for you, which costs an additional 40 USD, which any hotel would do, although they insisted that it was an Airport Shuttle, and would not accept that it was in fact just a taxi. Beware !

10.0

May 2023

Classy stay and a great start to your Jamaican adventure.

The food was amazing. No matter what you order, you will love it. The room was quiet, just like I asked. The facilities are stylish and visually appealing and the staff is very kind and forthcoming. This a definite recommendation.

My stay was too short.

10.0

Jan 2023

Exceptional

beautiful property, nice and big rooms, excellent restaurant and bar in a very well located area

n/a

8.0

Oct 2022

Premium stay with easy access to the city.

Helpful staff and the location was perfect for my needs.

The dress code was unusual but it didn't bother me much.

8.0

Aug 2022

Friendly staff and clean room

1. Friendly staff and the room was big and very clean. 2. The location is really good if you need to go to the Canadian embassy. 3. I felt very safe.

1. There is no AC in the lobby and reception so the mosquitoes are eating you there nonstop since they keep the doors / windows open. 2. There is a cellular tower next to the pool / gym and while talking on my phone I felt like my head was boiling hot.

8.0

Aug 2022

Very good

Room was fantastic. Service was sometimes really slow in the resturant. However, overall it was a fantastic stay and the staff were really friendly.

Service was really slow in the resturant.

8.0

Aug 2022

Very good

Staff at reception was professional. Breakfast was good. Room was clean and comfortable.

It too a while before we could get a table to have breakfast and the waitress seem to have forgotten us after we ordered. We had to speak to another waiter to get her and we didn't get our correct orders.

7.0

Aug 2022

Probably the best hotel in downtown Kingston with old school charm and comfort.

Always good food and they still offer a wonderful Jamaican style breakfast. Rooms are large and have a comfortable layout for working in your room.

The breakfast buffet was not available and they closed their lobby coffee shop.

8.0

Aug 2022

Great location and lovely room size

Large comfortable rooms, and lovely friendly staff

The gym facilities

9.0

Aug 2022

Fantastic stay, Terra Nova never disappoints

Second time staying, l loved everything about the hotel

3.0

Apr 2022

my stay was not as expected . unpleasant

location and food.

I kept itching as the linen was either dirty or the soap used caused allergic reaction. staff was not welcoming, breakfast orders took forever .

10.0

Apr 2022

in general, my stay was moderately acceptable

the location and the breakfast and in house entertainment

the service was not as expected as compared with previous years, mainly in the food service area. Food being served without utensils, food delivered not as requested and sometimes long wait for your meals and lack of proper dining etiquette.

4.0

Mar 2022

ok... they need to have more activities and entertainment for guests

good

they charged me more than the actual booking.com cost which isnt cool at all

10.0

Mar 2022

Exceptional

Beautiful and friendly staff.

The bar and grill was outstanding.

FAQs

How much does this hotel cost compared to others in Kingston?

The average price for a rental in Kingston is $123 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Terra Nova All Suite Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Terra Nova All Suite Hotel. Enjoy the water!

Is Terra Nova All Suite Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Terra Nova All Suite Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Terra Nova All Suite Hotel

Hotel in Kingston

Reasons to book

About this hotel

Amenities

Map of Kingston

Nearby attractions

Available Rooms

Terra Nova All Suite Hotel

Hotel in Kingston

Reasons to book

About this hotel

Amenities

Map of Kingston

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Kingston?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Terra Nova All Suite Hotel pet friendly?

What amenities are available at Terra Nova All Suite Hotel?

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