JEN Singapore Orchardgateway by Shangri-La
Hotel in Singapore
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Singapore
Available Rooms
Superior King Room
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Room
2 Single • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior King Room with City View
1 King • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Twin Room with City View
2 Single • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Location to shopping and everything in general was great.
5.0
Lage des Hotels und die Aussicht.
Sehe bequemes Bett.
-
5.0
The location is amazing! At the pool bar the prices are on the higher end but... hey you are in the heart of Singapore! Breakfast was great with a wide selection!
5.0
It was an amazing stay in amazing hotel. Perfect location, nice big room with a view, comfortable bed. Everything you need to relax and explore Singapore. There is also a pool on the roof with a view, but we had no time to use it ((
4.0
location, room, pool area
5.0
Amazing staff. Incredible room and so clean. Lovely food and a really relaxed g atmosphere.
Absolutely nothing.
4.0
Location couldn't been better, connected to a shopping centre and on Orchard road to access all the shops. Staff were very friendly and the roof top pool was fantastic.
Room was on the smaller side and slightly tired.
4.5
L'emplacement est excellent car très central et près des commerces. Chambre spacieuse et confortable et très bon petit déjeuné. Les employés sont courtois.
La piscine est très belle mais c'est une hotel gigantesque et donc on est trop nombreux à la piscine et on se sent un peu à l'usine.
2.5
Location
Funny smell in the room.
4.5
Location is good, Metro station and busstop was on the opposite of the entrance. Infinity pool was amazing! There is a mall next door with many good food locations.
Had to take 2 elevators to go to your room
4.0
Good location ‘mid’ Orchard Road. Comfortable room.
Lift change to reach room
5.0
Super amazing rooftop pool! We came for one night on a layover and it cured us of fatigue and jet lag. Staff were so friendly, and the location is right near a metro station (like literally down an elevator and you are there).
nothing it was perfect.
5.0
amazing location and great facilities
3.5
Sehr zentral gelegen, direkt verbunden mit dem MRT und den grossen Shopping Tempeln an der Orchard Road, viele Foodcourts und auch Restaurants in der Naehe. Taxi Pick-up gleich vor dem Hotel. Kleiner Pool auf dem Dach.
Fruehstueck ist qualitative nicht ueberragend fuer den Preis. Zimmer eher klein.
4.0
Good location. Lovely rooftop bar.
No indoor bar
4.5
Variety of food and selection of drink. The staffs are well - managed and tried to get you to the table. It is depends on what time you come to the breakfast outlet, early morning before 9am would be less people. Location is superb, you can take couple mins to many famous restaurants.
The dust in the room is everywhere especially the bathroom door and curtain, i got eye inflammation after i got back to my hometown. Also the area in the front of the room is quite slippy and make me fall however the hotel staff has prompt response and make sure i dont have to pay for the broken glass. Also the check in takes longer than expected.
5.0
Rundum super zufrieden
Keine
4.0
Lage und Service
-
3.5
Location, roof top
Didn’t like bathroom design.
4.5
The room was spacious, the location was ideal just next to the MRT and the a big mall, the deck with its swimming pool was awesome.
The maintenance on the swimming pool but they did not really have the choice.
5.0
Location was great, central and above an MRT (metro) station. Buffet lunch was very good value. Managed a quick swim in the pool before a storm and a late evening drink at the pool bar in the evening- the city views were lovely. Enjoyed room service delivered by robot Jeni. Good room, very good aircon, separate toilet and shower was nice.
5.0
Clean . Modern. Pool area beautiful. Staff very friendly. Excellent breakfasts .
2.0
The pool is great,
Not worth what we paid for overall.
5.0
This hotel is the best. Great location. Excellent facilities. Exceptional staff. Comfortable, such a cool vibe.
4.5
La terraza es lejos la mejor atracción...Con una vista maravillosa...Y su ubicación también... El personal exelente..Es como estar en un Apart Hotel..El desayuno maravilloso...
Que por todo facturan demaciado...Podría ser un poco más económico. El desayuno debiera ser incluido en el precio por noche... Que no es nada de barato.
5.0
There are many things to love here. The location is great for exploring the city and getting everything you need. The staff were friendly and helpful, even helping me find a dental clinic nearby when I was faced with a dental emergency. They granted both early check in and check out to meet my flight times. The breakfast buffet was lovely and plentiful. The pool and view were wonderful and I wish I had more time to enjoy them. Finally, the Club Suite room with the included snack buffet and free drinks from 5:30-7:30 in the Club Lounge was awesome. It was the perfect way to kick start our evenings on the town.
Everything was good. The room was a little small, but I was not in it for very long.
4.5
The location is great for exploring Singapore. Staff all were friendly and accommodating. The pool is great and the view from the pool deck outstanding.
The bed was surprisingly hard. Minor inconvenience: since the main lobby of the hotel is on the 10th floor, have to take two elevators to get to street level.
3.0
位置很棒
隔音超爛 隔壁講話或是開電視都聽得到
4.0
Great location and easy access to metro and places to eat
5.0
地理位置优越,房间面积足够,安静
3.0
Emplacement, au pied de la station Somerset, et des centres commerciaux. Piscine sur le toit.
Le lobby, très froid, au 10eme étage. Le petit-déjeuner, de qualité très moyenne. Très loin du concept Shangri La
4.5
Roof Top Pool und die Pool Bar
Aktuell laufen noch Renovierungsarbeiten, die Auswirkungen auf die Gäste sind aber sehr gering
5.0
Location & rooftop pool. Didn’t experience the food because there was so much close by we ended up eating out.
3.5
Great location, water filter for drinking was great and breakfast was yum.
Need to clarify between booking.com
And hotel about rooms for family of 4. As hotel
Says an 11 year old should be sleeping in king bed with parents not In seperate bed. Not acceptable.
3.5
The hotel was very comfortable and clean. The facilities were awesome.
I would have preferred to have booked a bigger room next time.
5.0
Location value fir money with club lounge food quality excellent and choice of alcohol
Roof top pool and bar staff
Main breakfast room extremely busy, nothing in hotel only pool bar No other facilities
4.0
Location was perfect. Bed very comfortable. The room was tight when we had a rollaway bed installed.
One guest was gluten free and the breakfast had very little for her to eat.
Pool staff were very slow with drinks.
Drinks very expensive compared to other hotels.
Didn’t like that our bathroom was a shower inside a bath.
4.5
The breakfast was more than Gould need and it was in a fresh and well spaced environment
Disappointed with the foyer’s a bit lack lustre
4.5
Room was clean and comfortable. A huge selection of food / drinks available for breakfast.
3.5
Location was great in the heart of Somerset atop of the MRT, The hotel is modern and comfortable we paid extra for a club room which entitled us to breakfast, all day access for tea coffee and soft drinks and evening drinks and a light snacks. The room was small but modern with a King bed, bathroom also small but well designed and adequate. The view was to die for from our window and the rooftop pool. We dined in the restaurant one night and we were attended to wonderfully and the food was amazing.
As stated above, we paid extra for a club room and have done so in other hotels in Singapore previously to have access to a quiet lounge with some comforts as described above. What we were unaware of is that for a daily fee anyone can access this area and some guests made it the dining and drinking venue arriving before the evening drinks taking up all available seating, the room was loud and when we arrived there was no room to sit, no wine glasses, no wine and families were gorging themselves on the food that was on offer. Children were not being supervised in the lounge. This happened each night of our stay we complained but little was done to quell this phenomenon. In short we will return but we will save some money and not pay for a club room again. The location and the amenity of the building and surround are what drew us to this hotel.
FAQs
How much does this hotel cost compared to others in Singapore?
The average price for a rental in Singapore is $60 per night. This rental is $84 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JEN Singapore Orchardgateway by Shangri-La. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JEN Singapore Orchardgateway by Shangri-La. Enjoy the water!
Is JEN Singapore Orchardgateway by Shangri-La pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JEN Singapore Orchardgateway by Shangri-La?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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