Hilton Cardiff

8.1 / 10.0

Excellent(1,574 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Stay in the heart of Cardiff This luxury hotel is in the city centre, looking out over Cardiff Castle and City Hall. It has large air-conditioned rooms, a 20 yards heated pool, a gym, sauna, steam room and Jacuzzi.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.2 mi

Available Rooms

King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Junior Suite

1 Sofa • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Executive Suite

1 Queen • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Executive Room with Castle View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Deluxe Room with Castle View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hilton Cardiff

$$$$

8.1 / 10.0

Excellent(1,574 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.2 mi

Available Rooms

King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Junior Suite

1 Sofa • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Executive Suite

1 Queen • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Executive Room with Castle View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Deluxe Room with Castle View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.1 / 10.0

Excellent(1,574 Ratings)

100% verified reviews

10.0 / 10.0

Nov 2024

Lovely stay

We have stayed here many times and will stay again it is situated in a great place and the restaurant is lovely

5.0 / 10.0

Nov 2024

Overpriced, needs some work done, paint, panels to cover cables and reduced parking prices.

Location was good. Breakfast was nice and room was spacious.

In a need of a makeover. Walking down the hallways and some missing panels above were revealing cable wires. Needs painting. No locks on the lockers in the pool changing rooms, pool reception didn’t have any towels left for us so had to go back to the room to get room towels. Parking in the nearest NCP was £44 for just over 24 hours!! With a 10% discount from the hotel which brought it down to £41. We will never stay here again unless parking is reduced by half. We paid £180 for a family room. Breakfast was ok but the hotel is in need of a serious update. Our room was nice but there was a strange pillar in our bathroom which left you with barely enough room to sit down on the toilet.

6.0 / 10.0

Nov 2024

Great location, great room. We chose it over others because of the pool and this area was dirty!

The bedrooms were newly decorated and a good size, fantastic to have a shower and a bath

The pool changing rooms were awful, they were dirty, there were plasters and tissues on the floor. There were also no towels available, meaning we had to use the towels from our room. Breakfast was ok, however many of the cooked items were over cooked and dry. When checking out there was a family at the desk and there was some confusion over how much they had to pay, the member of staff dealing with their issue was very rude to them.

7.0 / 10.0

Oct 2024

Customer service needs improvement

The room was nice enough though I was sad to see we did not have a dressing table. I also asked for robes and we did not get any . The pool was absolutely freezing how on earth they call that heated I’ll never know.

Freezing cold pool. No robes. No dressing table. Would not allow me to collect Hilton honors because we’d booked with booking . Com. All a con considering they still got my money over another Cardiff hotel. I won’t be as loyal next time.

2.0 / 10.0

Oct 2024

Absolutely not worth the money

Nothing

It was back run check in was very difficult

10.0 / 10.0

Oct 2024

fantastic hotel

everything staff friendly loved the swimming pool and sauna

nothing

6.0 / 10.0

Oct 2024

Comfortable ,but in some ways disappointing.

Central to Cardiff. Leisure centre

Parking -expensive and nothing worse than having to carry your all your luggage in the pouring rain in your 70's to a NCP carpark where the payment machine decides not to work. For a hotel costing this much there should be allocated parking. Breakfast extremely expensive The original coffee machines provided for the event caused problems for the event staff until replaced. Not given an invoice or print out for the cost of our stay -with a comment that 'we have taken it off the card you used to prebook'.

10.0 / 10.0

Oct 2024

It was amazing

The breakfast and evening meal was immaculate

Nothing

7.0 / 10.0

Oct 2024

Overall good stay.

Very specious rooms, amazing shower and bathrooms, and excellent location.

Breakfast options can be improved with more quality products. Room facilities must be provided like room slippers, welcome water bottles etc.

8.0 / 10.0

Sep 2024

Good hotel with parking

Room was good and the bed was comfortable. Shower was good. Staff upon arrival were warm and friendly as were the staff in the bar area. We have stayed here many times; mainly when we are collecting or dropping off our daughter to uni.

Unlike every other hotel we stay in there is no water in Hilton hotels. Also there was very little supply of tea and milk; only enough for one cup each.

8.0 / 10.0

Sep 2024

Central location

Top location Nice pool Big room comfortable bed

9.0 / 10.0

Sep 2024

Ideal für einen kurzen Städtetrip mit der Familie.

Die Lage war sehr gut, direkt in der Innenstadt. Besonders geschätzt haben wir auch, dass es einen eigenen Parkplatz gab. Das Personal war freundlich und das Frühstück reichhaltig.Für einen kurzen Städtetrip war das Hotel ideal.

7.0 / 10.0

Sep 2024

Great stay and customer service.

The lighting in the room was ok a bit dark and a few of the bulbs were flickering. Bed was comfy, pillows were to die for. Didn’t stay for breakfast but it smelt amazing, will definitely try it next time.

There was a lack of towels and the room was quite dark.

9.0 / 10.0

Aug 2024

Hilton Cardiff

The staff were amazing & granted us the early check in as requested. Adam in particular was very friendly & helpful. Breakfast was lovely & choice fabulous. Air conditioning was great

The car parking cost seems excessive, £39.99 per night is a lot of money. Our room was very nice but when it came to doing my make up & hair their was no mirror by a plug point which I've never had before in a hotel. Their was also no shelf space or cabinet to place toiletries in the bathroom. The tap is constantly dripping in the bathroom, this didnt bother us but thought you should be made aware of it

10.0 / 10.0

Aug 2024

Loved our stay would definitely recommend and stay again.

Absolutely fantastic hotel. Great location , fantastic range of breakfast for every one to enjoy. The staff very friendly.

Wish our room had two beds as we were a family of four and the swimming area for the Hilton could do with an upgrade and the changing facilities were a big let down.

7.0 / 10.0

Aug 2024

The room was very clean and had a decent view of the castle. Would recommend.

The location was perfect. The room was very clean and the staff were very friendly and the room we stayed in had a good view of the castle.

The shower wasn't working.

10.0 / 10.0

Aug 2024

Luxury in the heart of the city! Amazing place will highly recommend and will be back again very soon

Clean and friendly perfect location too

Sometimes have to wait quite a while for the lift if it’s really busy which can’t be helped

5.0 / 10.0

Aug 2024

es war kein Wasser auf dem Zimmer kein Bademantel Fliesen im Bad lose

10.0 / 10.0

Aug 2024

Fantastic hotel, great location, staff were amazing, especially Freya who worked in the Bar.

The hotel was in a great location. The room were lovely and clean. Staff was really helpful. The bar staff were amazing, especially Freya who was a great help :). A great hotel that we would definitely go back too.

The expense of the car park. We parked in a different location because of this.

10.0 / 10.0

Aug 2024

A place where the staff are amazing.

Visually stunning.

Nothing.

7.0 / 10.0

Jul 2024

Reducing the cost of the room price and services, is it reasonable when ordering ice and food belong

It requires you to diversify in food options better.

The options are few

10.0 / 10.0

Jul 2024

Couldn’t be better

Everything

Nothing

9.0 / 10.0

Jul 2024

Thank You I will visit again!

The staff were amaizing and friendly. I had diner alone in the graze and a Young lady from Ukrane chatted with me and made me laugh. Her name is Yulia.

Room Sheets/bedding had a bit of stuffy smell that affected the room and my sleep. I have exeptional sense of smell.

10.0 / 10.0

Jul 2024

All round top hotel, great staff, great atmosphere and a very pleasant stay

Great location. All staff were really helpful. Breakfast was excellent and very relaxed.

Well laid out a good facilities.

8.0 / 10.0

Jul 2024

3 night at cardiff

The staff were very friendly and helpful. Spacious rooms with amazing location.

A light bulb was broken when we got into our room. It even short circuted all electricity in our room when someone came to fix it. Although, it was scary to witness and we were worried of staying in the same room. The problem was fixed next day without any issues. Also, one lift was not working during the 3 nights we stayed and it caused queues to get to your level. The alternative lift was very old and we didn't feel comfortable taking it.

10.0 / 10.0

Jul 2024

Was just a 1 night stay but very pleased with the hotel overall

Location and size of the room

N/A

9.0 / 10.0

Jul 2024

Very good

Close proximity to the town

The cost of parking

7.0 / 10.0

Jul 2024

Excepted more from a Hilton

Location

Air conditioning/thermostat not working and even when mentioned nothing done about it and no offer of a resolution.

10.0 / 10.0

Jul 2024

Hilton Cardiff Fabulous Stay

The location fabulous room was huge. Staff very helpful and secure parking. Loved this hotel with excellent facilities and pool to relax in before we checked out. Breakfast fabulous.

Evening menu was limited choice, so ate elsewhere on first night. Changing rooms in the health club are tired and in need of tlc.

10.0 / 10.0

Jul 2024

Very nice hotel in perfect location.

Staff amazing and great location. Comfortable bed. bar and restaurant really Nice and security on door at night.

10.0 / 10.0

Jul 2024

Above and beyond, exceeded expectations

Friendly welcome, booked for my daughters 21st and room was upgraded and extras put in the room to make it feel extra special no at extra cost. So kind and thoughtful certainly made the stay even better than expected

Nothing

9.0 / 10.0

Jul 2024

Very pleasant centrally located hotel

Huge rooms, well appointed and immaculately presented. Friendly check in and restaurant staff were warm and welcoming. Very nice breakfast.

The city centre is rather noisy, and the huge TV in the room didn’t receive any channels, but neither of these issues affected my experience.

7.0 / 10.0

Jul 2024

Great for two nights; comfy bed and good pillows!

Great location, reception smelt lovely and the breakfast choices great: everything I had was fresh and delicious. Free cocktails at Graze for booking.com genius 2 perk!

Our room looked out into the atrium which is fine, but was an odd layout, with insufficient lighting. I’m sure rooms looking out over the castle are superior. Also, no drawers, just shelves, so it felt very much set up for overnight corporate guests.

9.0 / 10.0

Jul 2024

Excellent location for exploring the city

Spacious, comfortable and very clean room. The breakfast had a good selection of hot and cold dishes. The location is excellent for exploring the city.

No drinking water provided in the room.

10.0 / 10.0

Jul 2024

Embrassive, and relaxing

The view of cardiff castle from from 710

I was denied buying a drink from the bar (non alcoholic) due to it not being open till 12

7.0 / 10.0

Jul 2024

Great location, fab breakfast, room way too hot.

Great location, very clean, fantastic breakfast

Room very warm, no window to open, air con not great so didn’t sleep very well.

8.0 / 10.0

Jun 2024

Very relaxing and enjoyable.

Clean , quiet, very helpful staff

Tv channel choice , limited

10.0 / 10.0

Jun 2024

Fabulous. It’s our new favourite

Concierge staff were exceptionally friendly and helpful as were the team at breakfast

Had no complaints at all. Maybe some newspapers in the lounge bar would be nice

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is $117 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hilton Cardiff. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Cardiff. Enjoy the water!

Is Hilton Cardiff pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hilton Cardiff?

We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and laundry.

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Hilton Cardiff

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

King Room

King Junior Suite

King Executive Suite

King Executive Room with Castle View

King Deluxe Room with Castle View

Hilton Cardiff

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

King Room

King Junior Suite

King Executive Suite

King Executive Room with Castle View

King Deluxe Room with Castle View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Cardiff pet friendly?

What amenities are available at Hilton Cardiff?

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