Itz'ana Resort & Residences
4.3
Excellent(95 Reviews)Resort in Stann Creek District
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this resort
Facing the beachfront in Placencia Village, Itz'ana Resort & Residences has a bar and a garden. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Stann Creek District
Available Rooms
Deluxe King Room
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Sea View
1 King • 764 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One-Bedroom Villa
1 King • 1 Sofa • 1173 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Villa
1 Sofa • 1 King • 1 King • 3379 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment
1 King • 1 King • 3379 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(95 Reviews)100% verified reviews
4.3
The hotel is gorgeous, the pool so beautiful and the rooms are really confortable.
The breakfast is a joke, they didn’t advise us that we had booked a “continental breakfast” in booking witch is a nearly a toast and a fruit plate. When you get there and discover it you can’t upgrade you meal plan only paying the difference. In top everything was overpriced.
4.3
ocean front
The rooms reminds me of Motel6 in the US , you are just paying through the nose for the ocean Front. They were bugs everywhere in the room and the bedding were not changed . The room was not cleaned. I won’t recommend anyone staying here. They were no consideration or credits given.
4.3
The best part of the property are the staff and the pool. Every waiter, bartender, pool attendant, and front desk receptionist went above and beyond to be kind and helpful. the pool was beautiful as well maintained.
it’s overpriced for “lux” property. The management is poor although they seem to want to improve. I spoke with Alejandro the new manager and he seemed to care and kind enough to listen. issues discussed were:
mold in the bathroom ceiling. when I spoke to the shift manager she offered us a not so nice room and upon entering the room we saw beer bottles in the bathroom sink. she basically said I’m sorry we’ll clean the bathroom so you can move. after much disappointment we decided to check out early.
no tomatoes for ceviche
every wine bottle I ordered was “unavailable” finally had the 4th selection and was overcharged for it.
The food was a hit or miss. some dishes were ok others left a lot to desire.
one night I ordered dessert and the sweet waiter told me the kitchen forgot to chill the dessert. at least he was honest. the ice cream we ordered as a second choice was completed melted.
4.3
The staff was great. We came with our 5 month old baby and our wonderful waitress offered to hold him so we could finish eating in peace.
I can't think of anything specific that I didn't like.
4.3
great staff.
4.3
Staff were attentive and welcoming. The pool is beautiful
4.3
Pool area was great. Room was fantastic. Staff great, common areas lovely and great staff and service. Winner
4.3
Everything! Heavenly infinity pool located beach side. Stylish beautiful decor throughout. Bar, restaurant, patio, poolside - all communal areas lovely to spend time in. Excellent level of service from all staff. Food just delicious! High end stay but still good value all things considered. Caribbean sea metres away, included use of SUP, kayaks, bikes. Even a library and shop on site!
Only that we didn't stay longer!
4.3
Front office manager so welcoming. We received a welcome drink at the bar , friendly bartender.
Housekeeper checked to make sure everything was to our satisfaction. Staff members had time to talk to you.
Good choice of indoor or outdoor dining, concierge service available, nice pool bar, lovely very large, clean pool, well kept landscaping.
Right on the beach
Everything was amazing.
4.3
This property was beautiful. The room we booked was under construction when we got there, so we got upgraded to a huge suite which was pretty amazing. Gorgeous dunk pool on the balcony with view of the beach. We enjoyed the restaurant and the cocktails.
It's a bit isolated in location from the town. Not terrible, just worth noting. Also, the internet in our building was down the entire stay - they eventually got us a hotspot, but it was slow and not ideal.
4.3
I am incredibly unsatisfied with the services of your hotel. I have written numerous emails with no reply from you.
The services were not to the point! First of all, impossible to relax or to sleep with all the construction works.
Secondly, my husband wanted to work but the wifi was terrible so it was impossible to get on a call.
When we wanted to order drinks from the bar, it was impossible. One day the bar opened after 2 pm. And during the stay the hotel run out of beer belikin or coconuts. How is that even possible?
The reception staff is just bored with customers. Every time you ask a question you feel unwelcome and hostile.
We were looking to a relaxing holiday, but it was stress stress stress.
Dirty smelly beach
4.3
Beautiful interior and grounds.
There was a wedding party overwhelming the grounds the first two days of our stay. Loud music into the night that disturbed our sleep. None of this was disclosed at time of booking and should have been. Construction grinding and banging going on during the day on the floor above our room, we had to ask they stop, they kind of stopped. This kept us from being able to nap and was loud by the pool. Not what we paid to listen to on a beach vacation. Staff seems to need more training. Meals ordered were forgotten on two occasions, sometimes they took orders poolside, other times not. The taxes and booking fees for activities booked through the resort should have been disclosed upfront.
4.3
Property is beautiful. Beach is stunning and pool area is wonderful the whole set up of common areas is very aesthetically pleasing and makes you want to stay in the hotel to relax and enjoy the view. Pizzas were top notch and the Luna cocktail is very special. A lot of staff were really kind and helpful. Free yoga classes very generous and a wonderful experience. Movie on the beach under moonlight was a lovely setting and also great to have for free.
The wifi not working at all for entire stay is unacceptable meaning no ability to connect to the outside world had to head done to local beach bar to get wifi. No ability to use tv to watch anything as all operated by wifi. Very annoying and was not rectified fast and poor communication on why this was happening not ok for a hotel where you are paying 450 usd a night.
4.3
No Wi-Fi in room or at pool
Be honest and apologize for inconvenience as we had to sit in lobby if we wanted Wi-Fi
4.3
The property was simply spectacular: a beautiful location, very spacious and luxurious accommodation and spaces. The lobbies, bars, restaurant and patios were beautifully decorated and have a great feel about them. The service was impeccable and fast and the staff is very nice and extremely helpful.
It is quite close to downtown Placencia (about a 10-15 mins drive) where you can find a lot of cool cafes, bars and restaurants.
The Wi-Fi was quite spotty and didn’t work in the room
4.3
beautifully appointed and spotless.
nothing
4.3
everything
nothing
4.3
very nice amenities with amazing location and pool.
staff could have been slightly more trained and attentive
4.3
Something I didn’t see advertised that I really liked was that the pool is clean fresh water with no detectable trace of chlorine! Very pleasant to be in and makes you not want to get out. Another cool thing is they will give you a golf cart to ride around town. Awesome complimentary breakfast. Very friendly staff.
Their beach was very nice but go beyond their property line and there is a lot of trash washed up on the beach. Nothing against the resort but sad to see nonetheless.
4.3
We are purchasing a home at Seabird Belize and came to purchase our home. We absolutely loved our stay at IT'ZANA and will recommend it to friends and family. It is our go to resort while our home is under construction.
4.3
Itzana just had their grand opening a few months ago, and it was one of the best hotels I’ve stayed at thus far. We booked a regular room overlooking the pool and it was beautifully designed and quite spacious. The staff was excellent and checked up on us when we were at the pool and brought us water without us even asking. The hotel is a bit further from the main area but we were able to rent golf carts from the hotel and also take taxis with ease. Whatever we needed, Itzana would arrange for us. We truly felt well taken care of. The restaurant Liminia (on hotel grounds) has delicious food! We ate there for breakfast and a few dinners. They even have a pool bar which served appetizers, pizza and amazing cocktails. Definitely stay here if you’re in Placencia!
Nothing!
FAQs
How much does this resort cost compared to others in Stann Creek District?
The average price for a rental in Stann Creek District is $300 per night. This rental is $196 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Itz'ana Resort & Residences. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Itz'ana Resort & Residences. Enjoy the water!
Is Itz'ana Resort & Residences pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Itz'ana Resort & Residences?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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