Hotel Encantada Casa Boutique Spa

Hotel Encantada Casa Boutique Spa Hotel in Cusco

8.8

Outstanding(663 Reviews)

Hotel in Cusco

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Hotel Encantada is centrally located in the city of Cusco. The hotel has a bar and a terrace with panoramic mountain views. The spa has a hot tub and massage facilities.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of Cusco

Nearby attractions

Sitio arqueológico Pinkuylluna

26 mi

Templo de la Luna

1 mi

Available Rooms

2 Double or 1 King • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 150 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

3 Double • 247 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Single • 139 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Encantada Casa Boutique Spa

$$$$

8.8

Outstanding(663 Reviews)

Hotel in Cusco

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Hotel Encantada is centrally located in the city of Cusco. The hotel has a bar and a terrace with panoramic mountain views. The spa has a hot tub and massage facilities.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of Cusco

Nearby attractions

Sitio arqueológico Pinkuylluna

26 mi

Templo de la Luna

1 mi

Available Rooms

2 Double or 1 King • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 150 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

3 Double • 247 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Single • 139 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Reviews

8.8

Outstanding(663 Reviews)

100% verified reviews

9.0

Oct 2024

Lohnenswert

Super Frühstück -schöne Dachterasse- tolles und hilfsbereites Personal

10.0

Aug 2024

Incredible hotel, staff, and location, thank you!

The location was stunning, the garden was amazing, breakfast was delicious, and most importantly the staff were incredible. We stayed there before and after our our trek and they really took care of us, with our many requests. Thank you so much! The hot water bottles were a nice touch.

Nothing! Absolutely amazing.

2.0

Aug 2024

Super loud hotel, avoid if you want a good sleep.

Loudest hotel I have stayed at and I have traveled to 22 countries. This hotel is incredibly loud, with the rooms on ever level being right next to or above the lobby. My ground floor room was 4 inches from the lobby washroom, 6 feet from the checkin desk and had a 2 inch gap at the bottom of the door....got zero sleep as the front desk played their own music and let guests hang out in the lobby (directly outside my room) past midnight! Had a much better stay for half the price in Cusco. This hotel has a nice view - go grab a drink here but do NOT stay here.

8.0

Jul 2024

Muy buena opcion en Cusco!

El personal de resevas/front desk es muy amable, saludos a Evelyn que me ayudo a mejorar mi habitacion para celebrar un aniversario, a pesar de que fuera con costo extra, la habitacion no se encontraba disponible en booking y ella con mucho gusto nos ayudo. Por otra parte, el precio si es un poco alto para lo que son las instalaciones y la ubicacion pero el servicio lo compensa. Me encanto el servicio de bolsas de agua caliente, es super sencillo pero hace las noches muy comodas, sobre todo en tiempo de frio, La Vista vale toda la pena!!!

El desayuno podria mejorar, pero la calidad de la comida es buena y compensa la falta de variedad, las habitaciones son algo frias por el tema de la altura y la estructura del edificio. Sin embargo el personal ayuda mucho a que estes lo mas comodo posible.

10.0

Jul 2024

Quaint hotel with superior staff

Breakfast was amazing. Location was quiet with great views of Cusco.

10.0

Apr 2024

Excelente hotel Boutique

La atención del personal es un 10. El desayuno super completo y con opciones vegetarianas. La ubicación es ideal. Muy recomendable.

9.0

Mar 2024

Beautiful Hotel in San Blas with amazing views of Cusco

Beautiful Hotel in San Blas with amazing views of Cusco and a beautiful garden with several seating options and a bar. The whole staff was very kind but Evelyn was of special help - thank you!! Very responsive via the booking.com chat, much appreciated and very helpful! Every evening the staff makes sure to turn on the heaters in the rooms and put a warming bottle in each bed - we loved that as it gets quite fresh at night in Cusco and it’s such an outstanding gesture! We highly recommend this hotel for everyone who is good at walking (note that this hotel is almost on top of the hill and it’s quite a walk and quite some stairs to get there from the center). Taxis make it into the street and will leave you just at the door of the hotel. However, bigger Vans cannot enter and will pick you up / drop you off a few streets down.

The hotel did not provide filtered drinking water, also not during breakfast (only hot water). It’s pretty normal in all Hotels I’ve stayed in Peru, so this surprised me. Good breakfast buffet but not too many veggie options - if you’re vegan like me then you can have some fruits and cereals and they organized almond milk on request. The only thing they didn’t have were any gluten free bread options. However, the cereals did not contain any gluten which was great. Tip for the hotel: it’s very easy to find gluten free crackers (“Sanissimo Salmas”) in Cusco’s supermarkets that would make your gluten free guests very happy 😉

10.0

Dec 2023

The setting (with the lovely courtyard), the surroundings and the fantastic staff were fantastic!

The breakfast was delicious and we enjoyed custom omelettes. The coffee was also delicious.

10.0

Oct 2023

Estupenda

Me ha gustado todo, pero sobre todo la amabilidad del personal, son estupendos

Todo ha estado bien

10.0

Jul 2023

Great stay in Cusco

Great staff and location only 10 mins walk from the main square. The staff are welcoming and friendly and the breakfast is also very good

Nothing

6.0

Jul 2023

Pleasant

friendly and courteous staff, appearance, cleanness

single room was cold only heating system is electric radiator. Hotel located up to hill which I knew but after excursions with lots of climbing, hotel climb became too much. For the value it is expected more.

9.0

May 2023

Superb

Gary was super friendly and helpful! Amazing massage! Beautiful views!

10.0

May 2023

most hospitable staff ever…

Best hotel staff we have ever encountered. Very welcoming, helpful and attentive at all times.

staff

10.0

May 2023

Happy We stayed at Hotel Encantada, most hospitable staff ever…

view of the city and staff. Amazing customer service. the entire staff went above and beyond to help and accommodate our entire family. Very hospitable and welcoming staff. Always attentive, helpful and friendly…

not very accessible by car. it’s a very narrow street so is difficult for taxis to drop you off in front of hotel.

6.0

Jan 2023

acceptable

the city view

it was too cold the rooms and the hot water didn’t work. also there are a lot of stairs which doesn’t give facility if you have a stroller

10.0

Jan 2023

Beautiful view of Cusco

The terraces at this property were so amazing to watch the sunset and the view of Cusco is great from here. Super comfy beds and the staff were wonderful!

10.0

Jan 2023

Wonderful place in Cusco

I loved this hotel, amazing view from room, very very friendly and helpful staff, great location.

a little bit cold in the room

10.0

Dec 2022

Great views and location, extremely friendly and helpful front desk.

Clean and spacious room, beautiful view of the city. Used the spa services which was nice after a long hike. Good breakfast. Extremely helpful and friendly staff. They kept our luggage at no charge while we hiked the Salkantay trek. We were stuck in Aguas Caliente due to protests in December 2022 and we emailed to the hotel letting them know. They said it was no problem and they will have the luggage for us when we are able to return safely. Would definitely recommend!

Nothing I can think of.

10.0

Dec 2022

great

small family hotel fresh breakfast

10.0

Dec 2022

Exceptional

nice breakfast and very personnel

9.0

Dec 2022

Superb

the warmth of the room and staff are amazing

nothing

9.0

Nov 2022

Great place to stay

Really nice and tidy rooms and helpful staff. The breakfast was amazing, probably the best I had at any hotel in Peru. The location was really central but still quiet.

9.0

Nov 2022

A stylish, relaxed and impressive boutique hotel with amazing views - I would definitely stay again and recommend choosi

Stylish, clean and well designed around a circular central stairway. Stunning views eacross the city from the cute little front garden, the windows and balconies of most rooms and from the good sized roof terrace, with chairs and sofas. The staff were happy and keen to help. hot water bottles brought to your room every evening! On-site dining was good and rooms cleaned every day. Reception provides an attractive and comfortable option as somewhere to sit. Tasteful, cool music plays much of the time to add to the relaxed atmosphere.

Our flush was temperamental and needed manual help.

9.0

Nov 2022

Excellent hotel overseeing the city, nevertheless in a quiet spot (no cars around)

This is a 'gem' in the city. Situated in a more quiet neighborhood, not more than 10 min from the main square. The hotel looks very good, and makes you feel at home. Not a business-like hotel. The staff is very friendly and helpful, including the owner. There was an garden and a terrace on the 4th floor with a wonderful view of the city.

The showers were not always warm, not going beyond luke-warm. Especially in the morning. Apoint of attention for some travellers (not relevant for us) might be the location: to get to the hotel from the main plaza, one has to walk up several steps, which is tiring in the beginning. However, once adapted to the height, it would normally not be a real issue.

10.0

Oct 2022

Fantastuc views & great location

great location overlooking the town, with fantastic views. lovely room. welcoming and accommodating staff.

water was a little on the Luke warm/ cold side in the shower.

10.0

Aug 2022

Beautiful and very nice staff

everything

10.0

Aug 2022

Exceptional

the view

10.0

Aug 2022

fantastico

views are amazing! rooms and lobby are cozy

not much soundproofing

8.0

Jul 2022

Perfect, charming location for our vacation in Cusco

The hotel was beautiful and the atmosphere was very welcoming and enjoyable. The room was comfortable and the view from the terrace was excellent. We thoroughly enjoyed the breakfasts and the personnel were very friendly and approachable and obviously cared about the guests. We were extremely happy with our stay!

It seemed like there was a lack of communication between the receptionists. We had two reservations, one before the Inca Trail trek and then one after, and depending on who was at the desk we got different answers about how to pay, whether we had a taxi for the airport reserved or not, etc. It wasn't a big deal but it could have been better. Also, when we left, the taxi driver who the hotel called to drop us off at the airport changed the price on us and said it was 25 soles instead of 20 because of parking, even though he didn't have to park in the airport. He raised his voice at us, drove poorly, and made vulgar gestures at other drivers. This is not the hotel's fault, but we were disappointed with the service and would not ever want to ride with him again. (The driver who picked us up at the beginning, however, was great.)

10.0

Jun 2022

Great stY

Breakfast was tasty and bountiful. Good coffee

Water took a long time to heat. Hike up hill a challenge

9.0

Mar 2022

Excellent stay in Cusco.

It was lovely & clean. The staff could not do enough for you. The breakfast was excellent & natural food. We were even given a hot water bottle in the bed, when the nights were cold.

The only problem was it was up the hill from the main centre. This was not a big problem, because we just got Taxi’s up to the hotel at the night.

9.0

Mar 2022

Superb

The breakfast, staff, and location were all excellent and the staff especially helped make our stay wonderful. They helped us with a laundry service and provide hot water bottles for the chilly nights. Tea and coffee are always available.

The walls are a bit thin so you can hear what is going on outside or in the lobby, but that's about it.

FAQs

How much does this hotel cost compared to others in Cusco?

The average price for a rental in Cusco is $44 per night. This rental is $1 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Encantada Casa Boutique Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Encantada Casa Boutique Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Encantada Casa Boutique Spa?

We found 7 amenities for this rental. This includes internet / wifi, laundry, balcony or patio, hot tub or spa, and tv.

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Hotel Encantada Casa Boutique Spa

Hotel in Cusco

Reasons to book

About this hotel

Amenities

Map of Cusco

Nearby attractions

Available Rooms

Hotel Encantada Casa Boutique Spa

Hotel in Cusco

Reasons to book

About this hotel

Amenities

Map of Cusco

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Cusco?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Encantada Casa Boutique Spa pet friendly?

What amenities are available at Hotel Encantada Casa Boutique Spa?

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