Queen's Hotel
3.5
Average(611 Reviews)Hotel in Kandy
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Queen's Hotel is housed in a historical building located 50 metres from Kandy Lake. It offers colonial-style accommodation with an outdoor pool, 3 dining options and free parking on site.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Family friendly
Map of Kandy
Available Rooms
1 Double or 2 Single • 64 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 64 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 64 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(611 Reviews)100% verified reviews
3.5
Location
Every thing else ,poor maintenance, poor breakfast choice,way to pricy fir the services offered.heritage property shouldn't be an excuse for poor maintenance.
3.5
Large rooms, good breakfast.
Nice old building.
Needs renovation in some areas, especially the bath room.
3.5
Cleanliness
The sheets were stained and toilet was not very clean
The floor boards some were broken and it is dangerous
3.5
Old furniture and bathroom facilities
The cleanliness and the staff attitude towards us.
3.5
Mooi historisch pand op hele goede locatie.
Met uitzondering van personeel in de bar, was het personeel weinig vriendelijk en klantgericht.
Met name de badkamers en raambekleding en het meubilair om het zwembad was verouderd.
Met name avondbuffet viel tegen qua keuzes.
3.5
Locatie
Hygiëne
Interieur
3.5
From the moment we arrived we were treated like royalty. Fabulous room , amazing history, exceptional location and great service. We highly recommend this hotel to people who really value history and appreciate that this hotel is an old hotel not a modern one. Very easy to access shopping, food, groceries and the sights.
3.5
Nothing went well, and the worst was the front office Manager. Nothing short of unprofessional. His name is Mahesh Dissanayake or Hashan Dissanayake.
First it took more than 40 minute to check in while there was no wait and we arrived at 8pm and check in was available from 2pm.
Room given was not the one booked
Room was far to be a studio size , bathroom was disgusting and I had water leaks from the ceiling all night
No Reimbursement
No compensation
Worst Guest treatment I have received in 15 years travelling
3.5
The beds were confortable and the bedrooms large.
Love the pool, and It was clean.
Need a full renovation. Not a confortable hotel. A lot of confusion at reception between staff.
The breakfast was not fresh.
3.5
Location is great. Pool is really good. Old world charm, a step back in time. Lovely timber floors and high ceilings.
The room was sloped down wards but once I found two pieces of wood to chock up the bed it was fine.
Front desk staff mildly arrogant, reasonably ignorant and not a lot of concern to assist inquiries.
3.5
Precious, well curated old building
inhouse travel office not very useful
3.5
The location was great right next to the lake and close to local eateries and opposite the temple
The service was not great we had asked a few questions about local transport & trains and they weren’t able to help, there was a wedding on when we arrived which meant the pool area was being used by wedding guests which means it was very awkward to sit by the pool
It was my birthday the morning of our stay which we wrote in the booking and nothing was done for it not even a greeting at the check in and out
3.5
The hotel service is very poor, and the hotel itself is dusty and not clean. Furthermore, the bedrooms and bedsheets are not properly maintained. Overall, this hotel is not worth the money.
3.5
The staff and the old world atmosphere
The renovation
3.5
The staff, service and historical building were just exceptional and beautiful. It is in an excellent location lake-side and next to the temple and the staff bent over backwards to help us, with unparalleled service. The rooms were very neat and tidy, and well air-conditioned.
I also loved the historic lift in the building, such character!
Only small things, the aircon in my room had a broken louvre and blew straight down onto the bed where I was sleeping, the aircon remote didn’t work and the bed was a little hard (older style solid mattress). But other than that, it was beautiful.
3.5
The location was good.
It’s very run down and rooms are dark. Such a shame as it could be so beautiful!
3.5
I booked it because it is in heart of Kandy
Reception staffs are not eligible/ not professional
Room furnitures, Toilets items are too old and not maintain/not clean also bath tub was broken
breakfast and ask the price and was told LKR 2000- While serving it was informed LKR 2,500-😕
Restaurant was not tidy and noticed lot of fruits flies and informed to staff
However, they were not much concern 👎🏻
3.5
Just location and one room its good for lake view , other rooms not that match
Not clean , reception bad communication, not have any respect for old woman .
Next day the manager apologized for us but after a horrible night .
3.5
The room had a lovely view and the pool was very nice. It had a nice bar and the staff were very friendly.
3.5
staff was very friendly and they provided good service.
food need to be improved with taste and presentation.
specially aka carte food.
3.5
Wonderful place the heart of kandy
3.5
Historical bulding, large hotel complex.
This building require some renovation. Then it will be real gem.
3.5
Location
Horrible food. We asked for room service and ordered a whitesauce pasta and grilled chicken with a creamy mushroom sauce + mash potato for dinner.
The pasta was completely undercooked and the chicken came with ketchup on it instead of the creamy mushroom sauce and fries instead of mash potato. We returned the food and the manager didn't seem to care too much.
We ended up stepping out at 10pm scouting for a place to eat.
3.5
Central location and an amazing bed.
3.5
Central location, Very close to Dalada Maligawa and city, Staff were very helpful and kind.
Very old equipment, Takes ages to get hot water, Bath tubs were too high and very difficult for my parents to get in to that.
3.5
Unclean. Dimly lit. Paint and plaster bubbling with a green colour. Food was below par.
3.5
nothing
very dirty room. broken furniture(bed), toilet very dirty not cleaned at all. dusty .
3.5
Ideal centrally located stop
3.5
The Location was awesome. Staff was very friendly and was open for suggestions.
The wash room was soo dirty and there were tissues stuck on the walls. Was not so busy like it used to be.
FAQs
How much does this hotel cost compared to others in Kandy?
The average price for a rental in Kandy is $39 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Queen's Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Queen's Hotel. Enjoy the water!
Is Queen's Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Queen's Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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