Nairobi Serena Hotel
Hotel in Nairobi
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Nairobi
Available Rooms
Deluxe Double Room
1 Double or 2 Single • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Queen • 473 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 Sofa • 1 Queen • 548 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Business Suite
1 Sofa • 1 Queen • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room
1 Double or 2 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Sinceramente todo me gustó
No tengo nada negativo que decir
5.0
Concierge and Reception staff was very professional and helpful in terms of all kinds of difficulties
N/A
4.0
I really liked the room sizes and the different restaurants within the property. The spa and pool area were my favorites.
The room service took longer than expected on one too many occasions.
5.0
Detailed custom architecture and furniture gave the entire hotel a beautiful theme. The pool was amazing.
5.0
Everything ,
Staying at this hotel was a great experience. All services are so greatly connected to create a great experience.
Nothing!
5.0
superb service. all staff were excellent from reception to housekeeping, etc. really excellent hotel.
every was excellent
5.0
comfortable, with attention to detail and extras that make a difference. The friendliness and professionalism of staff was superbly
there was nothing I didn’t like
3.5
Breakfast and location were excellent! In terms of value for money ….. felt at that price breakfast should be included!
It was an overall excellent experience! Once again. At that price i would expect nothing less
5.0
Excellent service ,great food , great hygiene.
Would say it’s of one the best hotels I have ever visited.
4.0
The room was ok. The pool was big enough, but there are too few sun loungers. The drinks on the poolside were well made and good! Good for a short time stay.
The service at the breakfast! We ordered something from the egg station and asked four times after our order, as it took a very long time. Eventually it came, but it was too late, as we had to leave. The check-in procedure was not smooth and think our taxi reservation was "lost" for a while. Towel rack felt down in the bathroom. Bathroom was small.
5.0
Excellent staff, especially the breakfast staff. A cappuccino delivered with your name in the foam!
4.5
perfect
the location
3.0
room was nice, communal areas need an update
booked and paid through booking.com, when I got to the front desk they claimed my booking wasn’t on the system. had to pay again, at a higher rate, and had to pay the foreign exchange fee again.
5.0
in love with all the people who work there. it was so marvelous; it couldn’t be better
nothing!
4.5
Great location. Very polite yet attentive staff. highly recommend it.
Nothing.
5.0
excellent facilities, comfortable beds and friendly staff
nothing
3.0
Nice hotel
quite expensive for the facilities present
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $65 per night. This rental is $8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Nairobi Serena Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Nairobi Serena Hotel. Enjoy the water!
Is Nairobi Serena Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Nairobi Serena Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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