City Express by Marriott Chetumal
Hotel in State of Quintana Roo
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Just 3.3 kilometers from Chetumal Airport, discover the perfect hotel for business or leisure, City Express by Marriott Chetumal.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of State of Quintana Roo
Available Rooms
Queen Room
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Queen Room with Sofa Bed
1 Sofa • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
9.0
The clean rooms and the location being close to the mall
The elevator didn’t work going down on the sixth floor.
8.0
La ubicación es buena, justo a lado de un centro comercial grande. cerca de la entrada de Chetumal.
Me cambiaron la habitación sin previo aviso, yo reserve con cama king size y me mandaron a una con dos camas matrimoniales, tuve que preguntar para que me informaran que se quedaron sin habitaciones y por eso me escalaron a una mejor (en un viaje de pareja dos camas no es una mejora).
8.0
Ubicación
Desayuno
8.0
Very close to shopping centre and ado bus terminal. Coffee and hot/ cold water always available. Rooms were clean.
Nothing
10.0
la rapidez de la reservación, la atención y cortesía de los empleados
el desayuno que dan incluido, esta muy escaso, con muy poca variedad, mal guisado, frutas muy verdes y malas, el jugo de naranja artificial y muy malo el horario muy reducido
el internet pésimo, muy lento y se traba si lo dan que den uno bueno o mejor nada
9.0
la limpieza y formalidad
10.0
Todo está bien
Todo bien
9.0
Breakfast was great and the staff were friendly.
The pool was overcrowded and too noisy.
6.0
Location was great,Staff helpful and courteous.
When I got there, my reservation had been canceled, and I was not notified by text nor email.Took about 2 hours to get me a room I didn't reserve, and I had no choice but to settle because every other hotel seemed booked. I had my family with me who were all tired and we just wanted to rest our heads so we accepted the at the time and were great full to the clerk for being considerate, an uncleaned room with the promise to get it changed to what was reserved the following day.The following morning while the room was cleaned we were forced to stay in the room that we had and were made the responsible for having lost our reservation because we got to the hotel at 11pm Mexican time.Some 5 hours after checkin.This was in not in even fine prints anywhere on the reservation and also we have not received to this day any cancelation email or text.
4.0
Not clean enough - poor breakfast - dirty table clothes- poor and slow check in at midnight - not welcoming
7.0
I liked that it was in a convenient location. The rooms were clean and comfortable beds.
I booked my hotel months in advance, but when I reached they charged me much more than I had booked it for.
The channels were all in Spanish except for CNN. They need more staff to keep the dining area clean while guests are there. I think they should change up the menu a little. Staying three days eating the same thing becomes boring.
8.0
The location was excellent. The breakfast included was an excellent idea.
The price
6.0
The property was clean and conveniently located.
They don’t have mini fridge in the rooms and dont offer the convenience of housing any items that may need refrigeration.
6.0
Great location near a mall and lots of restaurants.
Small room. Breakfast was not very good
6.0
I thought the vending machine and the icemaker were a nice touch. The location is convenient.
I only wished the pillows were standard size. They felt more like cushions.
9.0
Location
All Went Well
8.0
Peaceful, practical, and comfortable 😌
8.0
it’s location
more variety for breakfast
8.0
Breakfast was poor. Little options
No space to keep clothes
FAQs
How much does this hotel cost compared to others in State of Quintana Roo?
The average price for a rental in State of Quintana Roo is $162 per night. This rental is $98 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at City Express by Marriott Chetumal. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at City Express by Marriott Chetumal. Enjoy the water!
Is City Express by Marriott Chetumal pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Express by Marriott Chetumal?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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