Augustus Hotel Bernkastel - Comfortable Budget Hotel
3.3
Average(955 Reviews)Hotel in Graach an der Mosel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more
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About this hotel
Augustus Hotel Bernkastel - Comfortable Budget Hotel is located in Bernkastel-Kues, within 48 km of Rheinisches Landesmuseum Trier and 48 km of Cathedral Trier.
Amenities
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Graach an der Mosel
Available Rooms
1 Single • 96 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Queen • 107 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Queen • 150 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.3
Average(955 Reviews)100% verified reviews
3.3
Es war nah an dem Ort den wir besuchen wollten
Sehr,sehr unfreundliche Reception.Wir hatten das Hotel um 17:15 gebucht und um 17:30 angerufen das wir später anreisen.Da würden wir gefragt Wieso wir buchen wo die Reception nur bis 18 Uhr offen ist .Sehr kleines Zimmer,sehr kleines Bad,das Bad ist durch Glasscheiben vom Zimmer getrennt man kann sehen wie der mitreißende auf der Toilette sitzt ,man hört auch jedes Geräusch,Fenster ist genau über dem Bett sehr unvorteilhaft,ganz wenig Ablage möglichkeit am Bett
3.3
Extrem teuer für das kleine DZ.
Die Glastrennwand des Bad ist für Nicht-Paare ungeschickt.
Das Bad hat keinen Dampfabzug.
Kein Aufenthaltsraum für Treffen nach 18 Uhr.
3.3
Die Lage war ok
Das Personal!
das Bistro war dauerhaft geschlossen, man hatte keinerlei Aufenthalt, da die Zimmer auch Mini klein sind. Aufgrund des Wetters war es ziemlich schlecht, da man weit ab von der City war. Außerdem war es Mega laut durch andere Gäste bis spät in die Nacht.
3.3
Die Dame am Empfang war sehr nett, und hat damit für den ziemlich einzigen Wohlfühlfaktor gesorgt. Rewe gleich gegenüber erspart das Anstellen im engen Frühstücksraum. Das Hotel ist sicher ein guter Tipp, falls man mit einer Behinderung beschlagen ist (sofern der Lift funktioniert, was bei unserem Aufenthalt nicht der Fall war). Alle anderen sollten zumindest darauf aufmerksam gemacht werden, was sie erwartet.
Ein seltsameres Hotel habe ich selten erlebt, wenn überhaupt. Checkin nur von 15 bis 18 Uhr. Die Gänge ein langer, dunkler Schlauch, unser Zimmer ebenfalls schlauchartig. Wir waren beim Eintreten erschrocken weil wir dachten, dass wir in einem Schlafsaal gelandet wären. Alles war ausgerichtet auf behindertengerechtes Wohnen, die Duschen haben ja bereits andere ausreichend beschrieben. Fön gibt es auf Nachfrage (zw. 15 u. 18 Uhr) "falls verfügbar". Wir hatten sogar eine Küchenzeile, allerdings ohne alles, weder Gläser, noch Besteck, nicht mal ein Flaschenöffner. Keinerlei nennenswerte Einrichtung, von Wohlfühlfaktor ganz zu schweigen. Es gäbe noch mehr zu berichten, aber das meiste habe ich schon aus dem Gedächtnis gestrichen ;-)
3.3
It had an accessible room on the ground floor for wheelchair users. It's difficult to find this in the Moselle Valley. This and a decent bed were the ONLY things we liked. I would only stay here for 1 night at the most, if you don't have another option. See my comments in the section "What didn't you like" for the problems with this place.
The bad:
1. NO WORKING ELEVATOR / LIFT
- The entire elevator was blocked off and no one was working on it the entire time we were there. It looked like it had not been working for awhile given the signs and set up around the elvator / lift.
- No help offered to us (I am disabled and in a wheelchair) or to the other customers with their luggage.
2. MAINTENANCE WAS UTTERLY LACKING. For example, all the faucet handles and faucets were loose and would move in ways they weren't supposed to/ spin when you tried to use them.
3. BATHROOM:
- The layout was ridiculous as the open shower was close to and right in between the toilet and sink. Water was everywhere including on the sink and storage area and the toilet seat. They must know this as a large squigy, with a handle as long as a broom, was in the bathroom to try and deal with the water on the floor after using the shower. We had 1 bath towel each and no extra towels to wipe up the floor.
- IT WAS NOT SAFE as the entire bathroom floor was still wet and slippery after using the squigy.
- TOILET AND SHOWER IN CLEAR VIEW OF OTHERS IN THE ROOM: The room we stayed in is designed for 4 people (2 queen beds separated by an open ended wall partition. However, the bathroom is right at the entrance door to the room and has a clear glass door with a such a small section of frosted glass that it is useless. This means you might as well be sitting on the toilet or taking a shower out in the open as there is no privacy at all.
4. KITCHEN: We reserved a room with a kitchen, but all it had was a sink. No plates, no hot water kettle, no microwave . . . If you are paying for a kitchen in your room, there should be some provision of basic items to make the kitchen functional.
5. YOU NEED A CAR as this hotel is in the middle of a industrial and rural area and away from the nearby sights.
6. The accessible room (the only one I could stay in) was WAY TOO EXPENSIVE for what you got.
3.3
Bathroom too narrow and uncomfortable
3.3
It's nice to have separate single beds.
Cyclists should avoid this location. It's a major climb uphill
3.3
Only room size was good nothing else
Property staff has taken money for breakfast however when we took the plate for breakfast (1 hour before breakfast finish time) then there was nothing to eat, eggs finished, muffins finished, there was only bread and juice available. When we asked kitchen staff then they mentioned people take eggs and food to their tiffin before going out which is pathetic excuse when you do not have enough supply and you take money for breakfast. I asked for breakfast money return then they refused stating i have paid through card so it cannot be reversed which is again pathetic response.. Cheaters!!
3.3
There was no information about the possibility of check-in via the terminal. The regular check-in is from 3 to 6 pm. We didn`t know about the option of alternative check-in and were in a big hurry as we were afraid of being late and no to be able to stay in the hotel
3.3
The breakfast buffet in the morning was great value for money but not included.
Great to find a room for 4 people as well.
Check in is a bit tricky if you arrive late, especially with the music so loud from the Disco next to the reception, which turned into the breakfast room in the morning.
We had booked a room with 1 double and 2 single beds but were given a room with 2 doubles.
3.3
The room is very large and the beds are comfortable.
The shower is strange, without any kind of wall, and everything gets wet to include the toilet when you shower. The hotel is quite far from the center of town. Checking in took almost 40 minutes.
3.3
I could not get into my room even after obtaining a new key. because there are no staff at the front desk and it was late at night, there was nothing I could do. I ended up having to leave.
3.3
clean, parking
size, storage, location
3.3
Clean and good bed
At One of our rooms the AC didn't work
It was 103 or 104.
Please check
3.3
Rooms are fresh and very clean. Plenty of parking options.
Rooms are very tiny and basic. Located 2.5km from city center, not quite a walking distance.
3.3
Comfy bed
Personal understands English but in a limited way maybe
3.3
Helpful employees
Airco did not work, goes automatically off after 15 minutes or so. Was very warm in the room.
3.3
nothing i like
air condition is broken and hotel did not tell us beforhand
3.3
close to the City, parking for guests.
room did not have a functioning air conditioner
3.3
Really good money for value. The room was indeed small but very tidy and everything seemed brand-new. The mattress was incredibly comfortable. Very quiet surroundings as well, we had an excellent sleep!
Check in late at night was a bit tricky, but we were helped within 5 minutes by a member of staff. If there could be some room for storage in the room, that would've also been brilliant!
3.3
Great location, clean apartment. Recommended for short stays. Highlight was one of the receptionists, Ms "Happy", always willing to help in any situation
3.3
The receptionist was very polite and when we showed up early we go our room with no issues!!! Breakfast was good, can't complain at all
the bed was somewhat hard as my wife stated, for me was fine. But everyone has their style
3.3
Room 26: No fridge (room 27 has a fridge)
3.3
Cosy, clean, refreshing
A little misunderstanding that lead to a late check-in.
3.3
Nothing
Very bad and unhelpful staff
FAQs
How much does this hotel cost compared to others in Graach an der Mosel?
The average price for a rental in Graach an der Mosel is $119 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Augustus Hotel Bernkastel - Comfortable Budget Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Augustus Hotel Bernkastel - Comfortable Budget Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Augustus Hotel Bernkastel - Comfortable Budget Hotel?
We found 9 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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