The Ritz-Carlton, Mexico City
8.7
Excellent(114 Reviews)Hotel in Mexico City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
The Ritz-Carlton, Mexico City has a fitness centre, terrace, a restaurant and bar in Mexico City. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool and a concierge service.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Mexico City
Available Rooms
Deluxe King Room with Park View - Club Lounge Access
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Queen Room with Two Queen Beds and Park View - Club Lounge Access
2 Queen • 473 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite with Terrace and Park View
1 King • 688 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Club lounge access, 1 Bedroom Executive Suite with 1 King
1 King • 1076 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Terrace and Park View
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
8.7
Excellent(114 Reviews)100% verified reviews
10.0
La hospitalidad
1.0
Al llamar ma
Dinero na estaba sobre vendías la abitacines y me dejar si cierto y comarson queiro
O
Queiro mi realbolndo la
NAD ÑUES ES EL UNJXO AMAUE LW
WNRR
4.0
L’emplacement
Plus comme une tour à condo , pas le sentiment d’être à l’hôtel , manque un lobby principal accueillant et non deux table noir dans une garde robe
10.0
The entire staff was extremely tentative and friendly. If you’ve seen Mr Deeds, it was like “very very sneaky sir” status. Every time you turned around someone was greeting you to open a door, push an elevator button, whatever you need. It’s not a bad thing, at all. The hotel was very clean and luxurious and the view from the room was great. Restaurant was amazing too. Food was amazing as was the view. I expected the prices to be astronomical but they were very reasonable. Less than $50 for steak which I was sure it would have been way more.
Or room was very spacious and beautiful. The large marble floor to ceiling in the bathroom was exceptional and the stand alone tub next to a large shower area was nice too. It was interesting how spaced the bathroom was from the main bedroom, which is nice so you don’t feel like you’re sleeping in a bathroom. Once you stay, you will know what I mean. The hall is lengthy. The electronic shades in the room are a nice touch too.
We originally started on floor 41 and after our first full night, we woke up to a child running back and forth non-stop starting at 6am. As a mother, I don’t try to mind children because that’s what they do but we left ours at home and I was looking forward to sleeping in. After a few hours of that, I called the front desk and asked if there was another room we can be moved to and they quickly accommodated us a few floors up! So I guess that’s not really something we didn’t like because I was rather pleased in the end. But I guess the hard floors would allow the people below to hear footsteps below are something I wouldn’t like all dependent on who is above.
10.0
i have travelled all over the world and; this was one of the top five hotels I have in which I have stayed. value wise maybe number one or two.
7.0
Ubicación inmejorable, el personal sumamente profesional y amigable. Decoración sobria y de buen gusto. Tuvieron muy buenos detalles por nuestro aniversario
No nos avisaron cuando reservamos servicios en el SPA que la alberca/jacuzzi no funcionaba. El baño del cuarto está mal diseñado y se sale el agua de la regadera.
1.0
Terrible experience, was mistreated by staff that discriminated me and prevented me from checking in.
Terrible experience, was mistreated by staff that discriminated me and prevented me from checking in.
10.0
Lounge area was I'll-conceived for comfort of guests. Music seemed incongruous with the potential intent of a high floor/ high end lounge effort.
10.0
I stayed at modern room at 47 floor. it has fantastic and dramatic view to the city. I really like it! The facilities like swimming pool and sauna you should book. that’s not comfortable. The restaurant at the 38 floor is really nice and delicious and the staff are really attentive.
as for me this is the best hotel in Mexico city.
9.0
great staff
small room for the price..
10.0
great location and service Warm and comfortable rooms Pleasant staff and helpful amenities like towel robes, plenty of bath supplies, and room service 24 hrs
noise from other nearby guest having a meltdown at night
5.0
I’m not recommend this hotel at all!!!
2.0
View from 45th floor
At night while attempting to sleep, the slightest movement in bed would set-off the room motion detector to illuminate the entire room. Impossible to sleep. In the morning requested that the detector either be disconnected or we be moved to another room. Departed for the day. Upon return, was assured it was fixed. Second night proved that only half of the lights had been disconnected, another night without sleep. Finally on the third night, no lights. Dinner food was ok/marginal, bar food was very unimpressive for price. Spent +$2000 for 3 nights, left exhausted and hungry.
10.0
everything was excellent except the wifi
the wifi
7.0
the location , nice hotel , very good service .. the employees are number one
, very expansive for the size of the room .. the bed and the pillows should be more confortable ..
10.0
impecable Service as usual. great staff. Beautiful view and rooms . You can never go wrong with the Ritz.
I loved everything about the property .
10.0
Absolutely everything!!!
Best Staff Spa location And Food
I stayed in many In a Ritz but this team of the most beautiful people and service was Outstanding!!!
9.0
new modern clique
found the lift system confusing
FAQs
How much does this hotel cost compared to others in Mexico City?
The average price for a rental in Mexico City is $89 per night. This rental is $17 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Ritz-Carlton, Mexico City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ritz-Carlton, Mexico City. Enjoy the water!
Is The Ritz-Carlton, Mexico City pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Ritz-Carlton, Mexico City?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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