Hotel Las Torres Gemelas Acapulco
3.8
Good(4,065 Reviews)Hotel in Acapulco
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This beachfront hotel, located on Santa Lucia Bay, offers comfortable accommodations with a bay view and kitchenette. Las Torres Gemelas features 2 restaurants, a gym and free Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Acapulco
Available Rooms
1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 516 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.8
Good(4,065 Reviews)100% verified reviews
3.8
la ubicación muy buena su playa excelente la alberca limpia
El inmobiliario muy viejo y en malas condiciones aire acondicionado no funcionaba bien la llave del lavamanos no servía se tiraba el agua y hacía mucho ruido y lo peor las camas tienen unas colchas muy sucias que se ve que ni las cambian las sabanas muy percudidas el sofa cama super sucio manchado muy muy mal las sillas super manchadas y sucias no tienen ningún servicio de programación de paga y solo 2 canales de tv se veían y mal no era visible la imagen mal
3.8
Buena atención, instalaciones limpias, seguro, precios accesibles, privacidad , comodidad
Elevadores no funcionales
3.8
El personal de maletero te daban mucho información turística para visitar muy amables y sus recomendaciones
El personal de recepción le falta más organización es un poco tardado y que te den el cuarto a las 3 pm por mucho a la 1pm.
3.8
Excelente servicio y atención al cliente, el personal muy atento y excepcional
Todo excelente
3.8
Las instalaciones
Falta un buffet de desayuno
3.8
Equipamiento de la habitación con cocineta y refrigerador. La atención del personal es buena.
Pocos camastro en el área de la alberca y sin camastros en la.playa. Estacionamiento
3.8
LA UBICACION
TODO OK
3.8
La ubicación y la atención de la gente que trabaja ahí.
Las instalaciones ya requieren de mucho mantenimiento. El baño , la regadera, los ventiladores y electrodomésticos se ve que ya tienen muchos años y se ven demasiado deteriorados. La regadera dentro de la tina me pareció muy riesgosa.
3.8
Dentro de lo que cabe estuvo bien un poco viejas las pantallas no funcionaban al 100 y algunos muebles viejos como su refri, los elevadores tampoco estaban al 100 pero es comprensible por el uracan
No sirve la tina, no sirven bien las pantallas su aire acondicionado viejo,
3.8
Playa privada y alberca, ubicación
Aire acondicionado no funcionaba, elevadores con múltiples fallas y tiempo de espera largo
3.8
La limpieza, la cercanía de la playa y el servicio brindado
No, pudimos ingresar a la playa del Hotel
3.8
The location and view is great! The apartment I stayed in was huge with a big balcony overlooking the ocean, a fully equipped kitchen, big bathroom and walk-in closet. There are also several pools in the complex and loads of restaurants and bars within walking distance. There are 3 convenience stores close by.
Nothing really. Although the building itself has seen better days, it is still nice. There was no hot water in the apartment. The food and drinks at the pool bar is not very good, and a bit pricy. It can be a bit loud at the pool area as 99.9% of the guests are local package tourists (especially during the weekend) with kids.
3.8
i had problems with this hotel, the refrigerator didn't work and they changed it for a terrible one that was dirty and in poor condition,i want half or all of my refund☹️my food was spoiled
they served me old and spoiled seafood, the incident was discussed with the waiter and security guard
3.8
Position
Beds terrible, sewerage smell throughout, cleaners didn't leave towels each day, had to continually ask and then took ages to come.
Worst stay in Mexico, avoid like the plague
3.8
Location
3.8
Ocean view from the room and pool
3.8
everything
everything is perfect
3.8
Private beach is excellent and safe. Room cleaned every day. 2 double beds. Good Air con. Balcony. Very quiet on 24th floor.
The whole hotel is dated and tired.
3.8
the view the people
i loved everything
3.8
The location was pretty good: there's an Oxxo right in front of the hotel for your midnight cravings and also many other restaurants and fast food chains around. The pool was pretty nice too, except they poured some weirdly brown liquid into it at night - not sure what it was though. The view is also pretty nice, if you get a room with ocean view.
To begin with, the room and also the hotel itself is not what it seems like online. I'm sure it used to be a nice place, but by now everything's gotten old and it looks like nobody's taking care of maintaining the building nice and clean.
After we checked in, we were brought into our room by one of the staff members, along with the remotes for the TV and the AC, (for which you have to leave a deposit of 200 Pesos), to learn that when they turned the AC on, pieces of ice and dirt came busting out. They wanted to keep my deposit since apparently it was me who broke it.
Then, I called reception to ask them whether they could provide me with the key for the safe we had in our room but we were told that they don't work and that I don't need to lock my things away anyway. After that, we read some reviews and heard that many people had been robbed by the staff, so we kept our valuables with us or locked them in the car trunk, which is also why I recommend insisting on parking the car yourself so you can keep your key instead of using the valet parking service to not grant them any access to your belongings. So that's what we did, after that, things were pretty chill.
The staff though, unfortunately, is pretty intrusive. On the first day right after our check-in, someone tried to enter our room, thinking we wouldn't be there. Kinda strange, why would anyone need to clean just a few hours after our arrival. Then the next morning the cleaning staff insisted on entering the room after we didn't hear the first few knocks. After we heard her and approached the door, she saw us and tried to get in anyway. Happened two times.
Also, my boyfriend doesn't speak Spanish super well and was treated very poorly. He was trying hard but the staff made it seem like he wasn't even speaking the same language. It was made clear by looks and behaviour that he wasn't welcome - regarding the staff as well as the other guests.
3.8
Good location, nice view from balcon
Small room not 45m2 as in offer. Everything looks very old. No euro plugs for chargers.
3.8
horrible experience ever
don’t book it honestly
3.8
The location
The service to the room I call 6 time in all day to came to my room to fix the air conditioner and they took 7 hrs to attempt my request
3.8
the pool and the view
not super clean
3.8
I like 'cause is pretty far from the beaches and it’s a safe place.
To give some money to have the "controls"
3.8
La vista al mar
No hay cable en la tv
3.8
locatio was exelent
FAQs
How much does this hotel cost compared to others in Acapulco?
The average price for a rental in Acapulco is $118 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Las Torres Gemelas Acapulco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Las Torres Gemelas Acapulco. Enjoy the water!
Is Hotel Las Torres Gemelas Acapulco pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Las Torres Gemelas Acapulco?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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