Eurostars Universal Lisboa
4.3
Excellent(4,748 Reviews)Hotel in Lisbon
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
The Eurostars Universal Lisboa is a recently inaugurated design hotel designed for a luxurious stay. It is located in the modern neighborhood of Parque das Nações, where the Expo was held in 1998, the main theme of which was the oceans.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Lisbon
Available Rooms
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(4,748 Reviews)100% verified reviews
4.3
Really complete breakfast, loved the shower and big bed very comfy. Also a pool on rooftop, nice views.
I didnt have any hotel shoes in my room, wish i had one. (Did not request at the reception)
4.3
Everything.
I paid extra 25 euros for breakfast. I fell asleep and I missed breakfast. I asked for a refund and the manager said he couldn’t give it back to me. He gave me no receipt with NIF, my tax number. I don’t know who kept my money and as well I paid 147 euros for o e night plus 25 euros for the breakfast I didn’t have. I paid lots of drinks and food as well. I’m very disappointed that they couldn’t give my 25 euros back from the breakfast that I missed because I didn’t wake up. Everything else was ok. But keeping my 25 euros for me it’s a wrongdoing from a 5 star hotel. Lesson learned. I’ll never stay there again and waist my money. Some 1 star hotel can be nicer than this one. Kind regards, Lara
4.3
very modern building.
nice room with river view, ok sauna (not properly isolated) , great pool
gym is just a boxing bag and couple little weights
4.3
El personal y la ubicación.
El ruido que hacen las puertas de las habitaciones.
4.3
Very good breakfast.
Small room, uncomfortable pillows, lack of coffee machine in the room, AC remotely controlled by the hotel.
4.3
Hotel is quite new and rooms are enough large so the space is enough to sleep well
Swimming pool is too small for such a high quality hotel and drinks in minibar are bit too expensive
4.3
Everything!
4.3
Location is great, rooms are super clean, staff is friendly.
Nothing
4.3
Everything was great, clean and luxurious. The staff was polite.
I personally found the pillows uncomfortable.
4.3
I love the place,staffs was so approaching
Very comfortable, and breakfast so heavy
4.3
the welcome
4.3
The overall experience was fantastic.
4.3
close to the airport and train station.
it’s not very close to Lisbon centre.
4.3
the receptionist was very helpful and she told us a lot about lisbon and things that we can do , we really appreciate it
4.3
The attention to detail, friendliness, the professionalism, the ambiance, the decor, the entire experience!!!
What is there not to like?!
4.3
I really liked the ambience and the room was very modern and clean. The bed was very comfortable, which made it very hard to want to leave it in the morning. The breakfast had a lot to choose from and was very good. Very nice rooftop with the nicest bartenders, who I loved chatting with and who made us delicious drinks. Our concierge was Brazilian and he was honestly our favorite thing about our stay. He always met us with a big smile and gave us good tips on what to do in Lisbon.
Our first impression of the service wasn’t the best. Early check-in wasn’t possible and they said they would try their best, which I was expecting and understood completely, so we hung around at the hotel for a bit and ate at the restaurant. We had a very helpful concierge that gave us tips on what to do while we waited, but we didn’t feel that the reception gave us much attention or information, which would’ve been nice after a long time of traveling and almost no sleep. We found the food from the restaurant only ok for a five star hotel, and the menus didn’t contain much information about the dishes. The staff didn’t seem to know a lot about the dishes either when we asked. The location isn’t the most central, but it’s walking distance to the train station and the Vasco Da Gama shopping center. Our room still wasn’t ready passed the time of check in but they ended up giving us another room, so luckily we didn’t have to wait longer for our original room to be ready.
4.3
The location was excellent. Happy staff.
N/A
4.3
Very nice but not really 5* (compared to others e.g. The Corinthia) - staff very nice and really helpful.
A little basic for 5* - roof top bar not open - bedroom a little basic - no tissues in the bathroom for example
4.3
cleanliness
where do we start
4.3
was amazing , everyone friendly, só Near yo everything
4.3
Beautiful hotel and close to the airport and Vasco da Gama Mall. Staff is amazing. Thank you, Gabriela for all your support! Definitely, will come back.
4.3
the staff was very friendly and provided us some gifts to celebrate our marriage anniversary
nothing
4.3
yes I did
nothing
4.3
everything
the only thing to mention is that it was very hot inside the rooms
FAQs
How much does this hotel cost compared to others in Lisbon?
The average price for a rental in Lisbon is $80 per night. This rental is $201 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Eurostars Universal Lisboa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Eurostars Universal Lisboa. Enjoy the water!
Is Eurostars Universal Lisboa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eurostars Universal Lisboa?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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