DoubleTree by Hilton London - Docklands Riverside
Hotel in London Borough of Southwark
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Riverfront London hotel in Southwark with bars
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of London Borough of Southwark
Available Rooms
Twin Hilton Guest Room
2 Single • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, Balcony, River View
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Room, 2 Double Beds (Deluxe)
2 Double • 355 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Family Room
1 Queen • 2 Single • 390 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
While the breakfast and the check-in process were good, the poor cleanliness, lack of attention to detail, and underwhelming customer service left me disappointed. For a hotel with this reputation, I expected higher standards.
The cleanliness of the room left much to be desired. One of the two glasses provided was dirty, as were the spoons for tea and coffee, though the cups were clean. In the bathroom, there was a mat in the shower, but when I lifted it, I found a couple of hairs underneath—a detail that was very off-putting.
1.0 / 5.0
Room and service were okay, photos were misleading suggesting you get a room with a view. My room was on the top floor with a velux window looking directly into another room with a velux window.
The photos suggest you get a room with a view over the Thames.
2.5 / 5.0
Was good but for the price of the Breakfast was overpriced £19.99 supplement when there is more than one person would be a bit pricey.
2.5 / 5.0
It was as good as expected. Breakfast was good. The staff were friendly
2.0 / 5.0
The hotel is very good to reach, we went from the Elisabeth line, it is like a 10 minute walk towards the boat terminal. We didn't know where the boat goes from so just stayed in the middle but you need to look for the small white ferry on which side it docks. We before hand bought the tickets to go towards the hotel from the Canary Wharf dock, but it wasn't really needed as they didn't check the ticket.
Once arrived at the hotel the staff was very nice and at the end of check-in we gotten a nice and warm cookie.
The room we got wasn't the biggest and was a bit dated, nevertheless it was still a good room to just stay in. We were most of the time outside of it and just came back to chill a bit or to sleep.
Overall a nice experience!
2.5 / 5.0
We loved this hotel! It was really fun for the children to get a boat across the river to get there.
The check in staff we really efficient, it was much appreciated as it was late at night and we were all tired. The man even checked if it was ok to give the kids sugar, to which he produced warm cookies for us all which was a lovely guesture. The room was spacious for all 5 of us with a beautiful view of Canary Wharf. It’s a great location because proximity to the Elizabeth makes it quick and easy to get into town
2.0 / 5.0
It was a bit more remote that we had realised, we are very used to using the tube but the hotel was accessible by buses or a boat, which were both great as it happens.
Check in took ages, two lines and noone allowed those waiting rhe longest to go first. One free cookie between 2 people but not if you have a nut allergy or gluten in tolerance. This hotel is trying too hard to be posh with posh cookies, and posh coffee sachets, completely unnecessary. Nescafe and some cheeap biscuots in the room would be perfect, and knock a few quid off the price of the stay.
The room was lovely, a great size and aside from a lack of tea and coffee, it was great, quiet, large, good shower, nice big towels. Their wasdnt enough tea and coffee to have more than one drink each which is ridiculous, and it took 20 mins queuing and waiting at reception for the 5 men to get me some more, its basic stuff to have enough supplies in the rooms.
It was a nice hotel with lots of space which is hard to come by in London. It was very close to the bus stop and ypu could cross the river for free with ypur room card which was good.
2.5 / 5.0
lovely hotel very friendly staff . food excellent , rooms lovely
2.5 / 5.0
The staff were really lovely and helpful. The room (junior suite) was really nice. Good heated terrace overlooking the river. Good choice at breakfast but some of the hot buffet food was almost cold which let it down. Had an evening meal which was very good. Bar area nice. Comfy settees. Good ferry service to canary wharf.
1.5 / 5.0
Only marked this hotel down as the lady at check-in wasn’t very nice. After 3 attempts she finally found my booking and then tried to get me to pay again when I had already shown her my receipt. No apologies and unfortunately due to all that was going on I didn’t get her name! She then took a deposit of £50 something that the 2 people I was travelling with wasn’t asked for. On checking out I checked my credit card and £50 had been taken again!! Jonas was very helpful and hopefully has sorted it out (I hope)!
2.0 / 5.0
Free Uber Boat between hotel and Canary Wharf. Great breakfast!
2.5 / 5.0
Pleasant hotel for the money, rooms are tidy and well presented - staff are friendly and helpful and there is a jetty with a ferry service connecting to Canary Wharf (& easy access to Uber boats)
Breakfast was above average with a good selection and nice quality food & the bar has a lovely patio overlooking the river.
2.5 / 5.0
Rooms spotlessly clean. Good room facilities, great check in staff. Arriving by boat is a bit special.
2.5 / 5.0
Room, view, breakfast and parking was excellent. The free boat to Canary Wharf was a wonderful and welcome surprise
4.0 / 5.0
Food choice was very good. Lots of plant based alternatives at breakfast and on the bar menu.
Staff were friendly amd helpful.
Surrounding area isnt great, but hey, its London.
The rooms could do with updating. A few things are looking tired.
2.0 / 5.0
Nice hotel. Lovely super king bed. Free Uber Clipper to Canary Wharf which was unexpected. Only downside was no breakfast in price. £40 for two is steep and we didn’t bother.
2.0 / 5.0
The bathroom was tiny, with bath panel coming away from bath. No bath robes, slippers or fridge available in room.
4.0 / 5.0
Nice hotel. Foyer and restaurant / bar up to date and comfortable.
We didn't use the parking lot but the drop off is super small and tight. Always feel like you're in the way.
Rooms are converted apartments. Rooms were a good size and AC was perfect. It was nice we could actually open the patio doors. No fridge though which would've been a nice touch.
Common areas in the apartments could do with an update. New carpets, coat of paint brighter lighting. And the elevators definitely need doing. They're sound but small and slow.
The food was amazing! Breakfast was out of this world. Think of a food and they had it! You could go light or full English. We are and would be good till late afternoon or dinner. Staff were great and very helpful.
River taxi right from the hotel was an absolute bonus and allows you direct access to Canary wharf for free! Runs from 7 to 11:30 if I remember correctly. From canary wharf you get access the London underground and overground services.
Can walk along the river and see quite a few historical points. Pub 2 doors down. A local but inviting and great food.
I would definitely stay there again. Overall great value for the money, especially in London.
To the staff, you did an amazing job and thank you.
5.0 / 5.0
The hotel is great, restaurant was really nice! The area wa a bit limited, with the hotel being right on the river I felt like going out seemed like more of a hassle rather than being in a central location nearer to a tube station
2.0 / 5.0
The hotels offers good conditions for sleep, but the breakfast could include more vegan options.
Thank you!
1.5 / 5.0
Views are great and so is initial inside look but lifts are small and family of 5 plus bags is not happening. Giving cookies out without asking if there are allergies is dangerous.
12.5% service charge for poor service in restaurant is excessive, rooms little dated no usb charging points and no robes as advertised.
However getting a ferry to and from hotel is quite quirky and kids loved it. If its a base for going around and resting your head then perfect.
2.5 / 5.0
Location excellent
Free boat to canary wharf is brilliant
2.5 / 5.0
All staff were professional, polite and very helpful- made us feel very welcome. The facilities were excellent especially the ferry.
4.0 / 5.0
Smell good all the time, very clean, very confortable. Nice for my family. I suggest people to choose this hotel.
1.0 / 5.0
The hotel was dissapointing and overpriced. The room had no mini fridge/ coffee machine or dressing gowns. Booked a king room but it did not reflect the photos advertised online. The service in the bar was slow and there was no place to buy snacks/ drinks as the shop area was closed throughout our stay. Definitely overpriced for the quality.
4.0 / 5.0
Access by car was quite difficult - lots of traffic. Parking at the hotel was good and not too expensive although the option of breakfast plus parking was not available.
2.5 / 5.0
Loved the location. Quiet and the free shuttle boat to canary wharf and then to Uber boats was the best way to get around.
2.5 / 5.0
The hotel is in a great location by the river with excellent views of Canary Wharf. The free boat across the river and the X20 bus make for food transport links. The room was clean and spacious. There is an excellent bar, restaurant and riverside terrace. Highly recommended.
5.0 / 5.0
We unfortunately had a horrible experience with the place we were intending to stay during our time in London. The Doubletree was an absolute oasis for my family. We were able to book a family room at the last minute and it met our every need and then some. At check in, the desk agent offered us late check out and delicious chocolate chip cookies. The room was perfectly appointed. Both breakfast and lunch were incredible. We enjoyed every moment of our stay and will stay again next time we are in London.
3.0 / 5.0
The hotel was decent and staff was really nice, but the room had a musty, dirty smell and the location was terrible. Although it was a few miles from main attractions, it took minimum 45 minutes to get anywhere with traffic and the fact that it was on the other side of the river.
4.0 / 5.0
Very nice hotel. It is clean and has larger rooms. The hallways are small and the lift is tiny. If you are a tourist just know that you are a little farther away. There is a free boat that goes back and forth between both sides of the river. This is a hotel boat, but non hotel guests can pay to cross. Just show your reservation when crossing. You would be coming down from canary Warf if arriving from Heathrow … Elizabeth Line direct. There is a nice cafe on the north side. If you walk five to ten minutes you will be at Canary Warf with lots of restaurants. There is an Uber boat from Canary Warf to the main areas like Tower Hill. This will cost more to use ..I think it is 10 or more a trip. There is the C10 bus just outside the hotel front entrance and will take you right down to Tower Hill as well. Use google maps to get around and figure your best routes. Other than the distance and getting to the main areas it was a good hotel.
3.0 / 5.0
The hotel is very old and therefore not in the best condition anymore. Unfortunately, the location is also not ideal, as it takes at least 30 minutes to get into the city. However, there is a bus stop right in front of the hotel and a free ferry to the other side of the Thames. The price-performance ratio did not convince us.
4.0 / 5.0
Quiet and clean. Love the outdoor dining option of the terrace.
5.0 / 5.0
Jonas on reception was very welcoming and helpful, always felt safe during our stay and great that we were able to use the ferry to go across the river. Room service was great as was the food and extremely yummy cocktails x
4.0 / 5.0
Wonderful location, great service. My son and I have both allergies; our room was quite dusty and we could smell it. Also family rooms are great for up to four persons.
2.5 / 5.0
The hotel was beautiful, all the staff were amazingly warm and friendly. The room was clean. We had a river view from our room which was lovely.
2.5 / 5.0
Wonderful,
Great service, nice breakfast, easy check in, and clean. Nice relaxing location! Moved to city on Uber boat, and was easy! Got to relax at hotel and then visit the busier areas of London. The carpet seamed either stained or a bit dirty though and the AC took all night to cool the room down, but all the good outweighs those little details! Would stay there again any time!!!
5.0 / 5.0
Liked the ferry across the Thames to Canary Wharf
1.0 / 5.0
Someone staying in the room they give us, took over an hour to find our room , staff sent us wrong place second time we were allocated a room . Really poor service when booking in
4.0 / 5.0
It was nice stay after all, we love the family room so we can all stay together. it's free ferry if you stay in the hotel and about 10-15 mins walk to the Underground.
FAQs
How much does this hotel cost compared to others in London Borough of Southwark?
The average price for a rental in London Borough of Southwark is $163 per night. This rental is $23 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton London - Docklands Riverside. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton London - Docklands Riverside pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton London - Docklands Riverside?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
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