Excellent

We stayed there for a wedding. Place looks like it could use some updating but the room was nice, beds comfortable. The bathroom was nice and clean, great water pressure.

Great saltwater pool and hot tub (without working jets). Room was clean, comfortable. Staff was friendly.

Amazing staff. Christina at the front desk was very helpful. The Indian woman is also wonderful. Very friendly and helpful. This hotel has great employees. The pool and hot tub are nice too. This hotel has a breakfast restaurant and it is so convenient. It’s downstairs. They also have a restaurant upstairs with the bar. It makes things very easy if you want to come back to the hotel and do work. I’m here for business and I decided to come an extra day. I would highly recommend this hotel to anyone visiting Holland. It’s a good price for the value. The beds are comfortable. The rooms are clean.

Unfortunately there was hair in the bathroom. I checked in and checked back out a couple hours later

I felt the toilets were way way too low to the floor. The breakfast was costly for what foods were available, it was no different than a continental breakfast but you had to pay. Food in the lounge was excellent. White bed sheets had stains on them upon entering our room the 1st night. Also no complimentary hand soap in the bathroom. TV remote was useless at operating the TV. Left curtain in room #133 has a gap between the wall on the left side so the parking lot lights illuminate the entire headboard on that side of the room.

The room was dirty upon arrival, crumbs and hair in beds, hair in tub, and toilet dirty. The whole room was dusty. I went to front desk to provide this information and ask for a new room. The front desk staff informed they had no other rooms that could accommodate our party/room type. They offered to do a deep clean of the room, which meant we had to leave the property for them to do so. Not having another place to stay in the area, we had no choice but to agree to this. The ONLY saving grace at this hotel was Anna at the front desk who did the clean herself with the help of an assistant. She wrote an I’m sorry card and provided a small tin of cookies. The fact that these items exist should be enough to know they have had problems in the past. I requested a call from the manager, and two days post stay there has been no call, no apology, nothing. I called again today to speak to the manager and again got a response from front desk staff of “we can write a note to her to call-acknowledging that there is already a note for her. Very disappointed in this hotel. For being a Doubletree by Hilton, I expected for this hotel to meet the quality standards we are all used to. They failed to even meet minimal expectations. Do not book this hotel.

Added breakfast through booking. Didn't receive breakfast even though I checked box for $6. Bathroom didn't have soap in it?!? Haven't seen that before. Staff was frustrated they had a line of guests to check in since she was by herself.