DoubleTree by Hilton Chicago - Oak Brook

Premium bedding, in-room safe, desk, laptop workspace

3.4 / 5.0

Average(1,007 Ratings)

Hotel in Oak Brook, IL

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Suburban hotel with 2 restaurants and a fitness center
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Housekeeping is available on request.
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Gym or Fitness Center

Map of Oak Brook, IL

Nearby attractions

Museum of Science and Industry, Chicago

19.2 mi

Available Rooms

Two Double Beds

2 Double • 269 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

One King Bed

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

One King Bed Accessible

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

King Accessible With Bathtub

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking (Directors Suite)

1 King • 500 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

DoubleTree by Hilton Chicago - Oak Brook

$$$$

3.4 / 5.0

Average(1,007 Ratings)

Hotel in Oak Brook, IL

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Gym or Fitness Center

Map of Oak Brook, IL

Nearby attractions

Museum of Science and Industry, Chicago

19.2 mi

Available Rooms

Two Double Beds

2 Double • 269 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

One King Bed

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

One King Bed Accessible

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

King Accessible With Bathtub

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking (Directors Suite)

1 King • 500 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(1,007 Ratings)

0.5 / 5.0

Dec 2024

We requested a king room and were given a room with two twin beds instead. For reference in the attached photo I am 5'2 135lbs, there is no way this is a queen bed. There was no hot water for our entire stay (3 days/nights) and we had to leave and go to a new hotel so we could shower. The front desk supervisor was useless. After reading reviews later found out the hot water issue has been going on for years.

0.5 / 5.0

Dec 2024

It was SO cold in the room and you couldn’t control the thermostat. I stood in room 730. Also only one elevator was working. Not good.

1.5 / 5.0

Nov 2024

Hotel halls and rooms are very old fashion and outdated

1.5 / 5.0

Nov 2024

I came for an overnight stay to catch a flight from midway the next morning. The lobby was nice and customer service was excellent. Danielle was extremely courteous and made sure we had every thing we needed. The rooms were outdated and need a serious update. Overall, the stay was good for what I needed.

2.5 / 5.0

Oct 2024

I needed to get a way for my mental health and this was close to home.

0.5 / 5.0

Oct 2024

Not the best customer service

0.5 / 5.0

Oct 2024

Rooms were old , smelly .

2.5 / 5.0

Oct 2024

Wonderful as always, great staff fun to talk to honestly , and even if there havin a bad day they still smile and give great energy, really really good people here, room is always clean and the towels are pretty soft …saving the best for last THE COOKIES!!! The best chocolate chip walnut cookie I’ve ever had!. I come to the Double Tree for 2 main reasons 1. Awesome staff 2. COOKIES!!!

2.5 / 5.0

Sep 2024

Stayed overnight for a business trip. Good food at the bar and friendly staff. No complaints.

1.0 / 5.0

Sep 2024

Doubletree did a fantastic job renovating and making the Lobby area pristine! However, when the elevators open on the upper levels, the smell of mold hits you in the face. The first room we were booked in looked as though someone had already slept n the bed. It was made but it was very sloppy. The shower head didn't work at all, and it wasn't until we were unpacked that we realized this. I tried to call the front desk and realized the phone didn't work either. The second room looked the same, so maybe they allow sloppy room service...not sure. All in all, I will never stay here again for $170/night.

4.0 / 5.0

Sep 2024

Room furniture is a bit outdated. Clothes drawer were out of aligned. Bathroom wallpaper in peeling off. 1/2 Tub caulking was missing (wear and tear)? Missing tv remote was noticed upon entering the room. Location, lobby, breakfast area, front desk gets a solid 4. Staff are friendly and assisted well.

4.0 / 5.0

Sep 2024

Happy with stay

5.0 / 5.0

Sep 2024

Nice property super clean and quiet

2.0 / 5.0

Sep 2024

There was a wedding on the ground floor with the bass going through the whole hotel until late at night. No fridge in the room as well as no conditioner. Takes a while for anybody at front desk to answer calls and eventually they say theyll look into it but nothing happens

5.0 / 5.0

Sep 2024

It was the staff who made the experience exceptional! The bar tender (Ana) was the first person we talked to, and she was enthusiastic in all the right ways. Frederick checked us in and was helpful, friendly, and professional. Cheryl the manager (?) went above and beyond to make us feel welcome, too! If not for these people, our experience would have been fair. Although the hotel was very clean, it could use some updating in the rooms. There was a crack in the sink, and wallpaper was peeling in various places in the hallway and room, for example. It’s due for a refresh. The staff, though, made me glad I picked this hotel in particular!

1.0 / 5.0

Sep 2024

Booked a suite. No suite. Didn’t get a refund. . Had to pay for another booking which was supposed to be at a discounted rate , yet it didn’t reflect. Still charged the full amount. As well as the room being relatively lack luster for a king. Not to mention the top floor was saturated with mildew and mold all over the carpet. Staff tried to hook it up but man the overall experience was just too negative… wont be coming back ever.

5.0 / 5.0

Sep 2024

The hotel staff was very nice! Could work on the buffet for breakfast. Not too appetizing! But very nice people

2.0 / 5.0

Sep 2024

Its ight. Messed up my reservation though

1.0 / 5.0

Aug 2024

The rooms were really awful: the carpet was clearly permanently stained and clearly dirty, the mattress was surprisingly uncomfortable, with a bowl-like divit in it. In the bathroom, the paint was peeling badly from the ceiling, the tub drained so poorly that by the end of a short shower I was standing in dirty, soapy water higher than my ankles. The grout was peeling up and pitted in the bathroom as well. The alarm clock could not be set at all, so had the wrong time. The tv remote was so sticky that its keys stuck in when pressed. In the lobby, the couch seats are so badly stained we didn't want to sit. The soft drinks sold by the front desk are wildly expensive, and there is NO room service at all without 24 -hour notice, yet I see I can tip the cleaning staff who never came to clean or even leave towels by QR code. We've come every year for business and have seen this hotel dive in quality; we won't be back next year.

5.0 / 5.0

Aug 2024

King bed was uncomfortable..

4.0 / 5.0

Aug 2024

The staff was extremely friendly. The property was clean and shiny. It's in an excellent location. I will be definitely be coming back.

5.0 / 5.0

Aug 2024

N/A

5.0 / 5.0

Aug 2024

Wonderful place

0.5 / 5.0

Aug 2024

I am writing to express my disappointment with my recent stay at your hotel. I had a reservation for 2 days, but upon arrival, I was informed that the reservation system was suspended due to a Cloudstrike issue. Despite this significant inconvenience, I was not informed beforehand, and even when I arrived at the hotel, I was assured that manual check-ins would be possible after 4 PM. However, this promise was not fulfilled. This experience was especially disheartening because my customer recommended your hotel due to its convenient location to their office. Unfortunately, the lack of communication and hospitality from your staff has left a negative impression. Due to this experience, I am hesitant to stay at DoubleTree or any Hilton group hotels in the future. I expect better service and transparency from a reputed hotel chain. I would appreciate it if you could address this issue and provide an explanation or compensation for the inconvenience caused.

5.0 / 5.0

Aug 2024

This property boasts an amazing location and is impeccably clean. The service provided is excellent.

2.0 / 5.0

Jul 2024

Good

2.5 / 5.0

Jul 2024

It was great

4.0 / 5.0

Jul 2024

The breakfast buffet was very good. However, the condition of the property has declined over the years.

2.5 / 5.0

Jul 2024

Very nice staff location excellent close to everything good

2.5 / 5.0

Jul 2024

Great place for multiple families to stay. Hotel is a bit dated, but clean and comfortable. Many common places to gather and chat. Staff very helpful and friendly. Recommend this hotel if you need to stay in the area.

0.5 / 5.0

Jul 2024

Did not stay here due to them over booking and me and my niece were left with no where to go and had to drive 2 hours to finally get a hotel to stay at in middle of the night. I am just hoping for a refund soon. Front desk was very rude and basically told me”sorry about your luck”

5.0 / 5.0

Jul 2024

The day we checked was the day of the microsoft outage. This shut down the hotel staff's ability to use their "system" to check us in. The staff was very resourceful to develop a manual process for getting everyone checked in. They were also very empathetic of our situation and worked very hard to make everyone as comfortable as possible while we waited to check in.

1.0 / 5.0

Jul 2024

System was down was not able to check in

0.5 / 5.0

Jul 2024

Customer service is bad and was very rude to me

2.5 / 5.0

Jul 2024

It was a comfortable stay!! As we were there for a basketball tournament it would have been great to have a refrigerator and microwave in our room.

5.0 / 5.0

Jul 2024

A special thanks to Crystal at the front desk who was handling check ins on Friday with the global it outage. They could not access their reservations. She had lines of guests who were not happy. She never loss her professionalism given the gravity of the situation. They were sold out as systems were still booking. They had people fill out paperwork in line to expedite the process of handling it all manually. I feel like she did a fantastic job.

2.5 / 5.0

Jul 2024

We were greeted and treated with a very polite worker who made sure we had everything we needed, explained where and how everything in the hotel worked. Food in the restaurant/bar was excellent. Will definitely go back

1.0 / 5.0

Jul 2024

Me and my husband check in to a king suite with balcony the room was super small the door lock was broken so I was unable to secure lock the room. The balcony was a mess and dirty! They should really invest in balcony furniture instead of just concrete. I went to take a shower the water came out yellow I had to run it for at least 5 minutes before clearing! Please do not take the stairs out it was dirty and creepy I was honestly shocked being in oak brook. Cookies was good though and the staff was great as we checked in.

2.5 / 5.0

Jul 2024

Bathtub was old and the TV was small and didnt get FOX. Besides that, everything elsw qas fine.

3.0 / 5.0

Jul 2024

Our room was never cleaned the entire week were there. We will NOT be staying here again.

FAQs

How much does this hotel cost compared to others in Oak Brook?

The average price for a rental in Oak Brook is $121 per night. This rental is $1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at DoubleTree by Hilton Chicago - Oak Brook. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is DoubleTree by Hilton Chicago - Oak Brook pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton Chicago - Oak Brook?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.

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4.3 / 5.0

Excellent(463 Ratings)

Hyatt House Oak Brook

Hotel

in Oak Brook

3star

1 king bed

Pool · Pets allowed · Kitchen or Kitchenette

Soak up the beauty of Oak Brook in our Hotel, Hyatt House Oak Brook. With a range of amenities such as Air conditioner, Fireplace and Internet / Wifi, you'll feel right at home.

$$$$

DoubleTree by Hilton Chicago - Oak Brook

Hotel in Oak Brook, IL

Reasons to book

About this hotel

Amenities

Map of Oak Brook, IL

Nearby attractions

Available Rooms

Two Double Beds

One King Bed

One King Bed Accessible

King Accessible With Bathtub

Suite, 1 King Bed, Non Smoking (Directors Suite)

DoubleTree by Hilton Chicago - Oak Brook

Hotel in Oak Brook, IL

Reasons to book

About this hotel

Amenities

Map of Oak Brook, IL

Nearby attractions

Available Rooms

Two Double Beds

One King Bed

One King Bed Accessible

King Accessible With Bathtub

Suite, 1 King Bed, Non Smoking (Directors Suite)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Oak Brook?

Is parking included with this hotel?

Is there a pool at this hotel?

Is DoubleTree by Hilton Chicago - Oak Brook pet friendly?

What amenities are available at DoubleTree by Hilton Chicago - Oak Brook?

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