Residence Inn by Marriott Richmond West End

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Full-size fridge, microwave, oven, stovetop

Combined shower/tub, free toiletries, hair dryer, towels

25-inch flat-screen TV with cable channels, TV

4.1 / 5.0

Excellent(370 Ratings)

Hotel in Three Chopt, VA

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Richmond with free breakfast and a 24-hour fitness center
A 24-hour fitness center, an outdoor tennis court, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Housekeeping is available once per stay.
Residence Inn by Marriott Richmond West End offers 80 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 25-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Map of Three Chopt, VA

Nearby attractions

Virginia Museum of Fine Arts

Science Museum of Virginia

3.8 mi

Available Rooms

Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen • 1 Sofa • 460 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Double Bed

1 Double • 725 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Penthouse, 1 Bedroom

1 Double • 725 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 Queen • 1 Sofa • 460 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 Queen • 1 Sofa • 460 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Residence Inn by Marriott Richmond West End

$$$$

4.1 / 5.0

Excellent(370 Ratings)

Hotel in Three Chopt, VA

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Map of Three Chopt, VA

Nearby attractions

Virginia Museum of Fine Arts

Science Museum of Virginia

3.8 mi

Available Rooms

Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen • 1 Sofa • 460 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Double Bed

1 Double • 725 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Penthouse, 1 Bedroom

1 Double • 725 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 Queen • 1 Sofa • 460 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 Queen • 1 Sofa • 460 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(370 Ratings)

0.5 / 5.0

Oct 2024

WE WILL NOT STAY HERE AGAIN. Customer service was terrible! Paid $10.00 for parking.

1.5 / 5.0

Oct 2024

Front staff lady was extremely rude in her tone .

0.5 / 5.0

Oct 2024

Customer service was consistently terrible. Every single interaction. Voicemails and emails sent to the manager with no response after 7 days.

2.0 / 5.0

Sep 2024

Different than any other residence inn im use to one building but otherwise it is good no problem... it gives off motel vibes its clean and no one bothers you

2.5 / 5.0

Aug 2024

Lady at reception was extremely friendly and helpful!

3.0 / 5.0

Aug 2024

I liked the bed, and shower once we switched rooms because of no Hot water for shower in the first room and I feel we should've gotten an upgrade because of it. I was there for 5 nights and absolutely no housekeeping, when I put my towels out daily they took them and did not return anything, when I needed towels and sheets I had to either find a housekeeping cart or go to the front desk to get everything from trash bags, and etc. they had a terrible gnat problem and I was killing gnats my whole stay.. this hotel needs an upgrade as it doesn't remind you of a typical Marriott hotel.. I worked out of state at a residence inn and in every room you had all you needed for your stay there..in my first room I didn't have a frying pan and the room I went to didn't have a frying pan or a toaster but my first room had a toaster, the bathroom sink was stopped up and the water took forever to drain out.. after all of this the most disappointing was 10 dollars a day for parking and when I stayed twice before there was no charge for parking, this would be the reason I won't be returning to this particular residence inn, I will try downtown or somewhere else.

2.0 / 5.0

Aug 2024

Very old and rooms smell like cigarettes

1.5 / 5.0

Aug 2024

Basic room with full kitchen. 1st flooor with patio. During heat wave, room comfortable but with 2 flies. Decent accommodations and good breakfast bar.

0.5 / 5.0

Jul 2024

No housekeeping during 3 nights

1.5 / 5.0

Jul 2024

As I entered room, I noticed it was very musty. Some area of rugs were wet(soaked). Mold in bathroom. Asked for another room and was moved to a cleaner room. Over all not great experience.

3.0 / 5.0

Jul 2024

We have stayed at this property a number of times before with a great experience. However, this time our room was in need of major repair to both the exterior entry door and to the bathroom entry door. The exterior door doesn't shut very securely and it is very difficult to bolt it locked. The secondary security catch was also not properly bolted to the door. It was impossible to open the bathroom door from the inside without someone to help on the outside. This room happens to be marked as " handicapped accessible" - it is definitely not handicapped accessible in its present state. Anyone staying alone would have been stuck in the bathroom indefinitely. This was a disappointing experience compared to our previously good ones.

3.0 / 5.0

Jul 2024

Bath tub was dirty Sofa bed mattress had ugly stains The door was difficult to open and the lock was falling apart

2.5 / 5.0

Jun 2024

Our stay was fantastic! This property is right off Broad St, the main road to downtown and everthing in Richmond. The pool was very nice at the end of a hot day of touring. The breakfast was typical hotel food and was hot! Best of all was the check-in! The receptionist made you feel rigt at home.

4.0 / 5.0

Jun 2024

I would've given 5 stars except i was told that i had to call 24 hours in advance in order to get my room serviced. I was there 7 days and six nights! I wish we could return to pre-COVID protocols as these hotels are skimping on services.

1.5 / 5.0

Jun 2024

The lady on the front desk was very kind and helpful also the hotel is a good location but the need to do some renovations at the rooms and the amenities specifically the pool area and basketball court.

1.5 / 5.0

May 2024

Comfortable bed

0.5 / 5.0

May 2024

When we arrived, the door lock jammed and we were unable to close the door. We called the front desk for assistance and it took about an hour and a half and multiple more phone calls for someone to come. The next morning my wife and I awoke to bites all over us.

1.0 / 5.0

Apr 2024

Our door lock had been broken and the screws were loose. The pictures make the rooms look bright and sunny but our rooms were actually very dark and gloomy. The layout felt much more like a motel and there seemed to be no true security to speak of.

2.0 / 5.0

Apr 2024

Run down part of the common area had been in a fire. Needs maintenance

0.5 / 5.0

Mar 2024

I wil be seeking a refund from hotels.com for consumer fraud. This hotel was not 8 stars. It was not even 1 star. It was filthy and in deplorable condition. I could my stay in the room for more than 5 minutes and had to go elsewhere to another hotel. Tbe positive reviews are obviously fake.

5.0 / 5.0

Mar 2024

The staff is very accommodating. There is a charge for parking which the website doesn't indicate. I was able to get it waved so I appreciate that but you need to update you listing. parking is $10 now. And there isn't an abundance of it.

2.0 / 5.0

Mar 2024

The room looks exactly the same in real life. Everything is depicted accurately. The problem was that there were ants in the kitchen and bathroom during my stay!! There were multiple in the bathtub, too. They were crawling on the floor and the walls.

3.0 / 5.0

Mar 2024

Filthy and run down

5.0 / 5.0

Mar 2024

Very quiet well reserved

4.0 / 5.0

Feb 2024

Had to put sheets onto pullout couch myself. Door to room did not open or close well - had to push really hard. Breakfast was meh.

1.0 / 5.0

Feb 2024

The room was dirty the furniture is old with stains.

3.0 / 5.0

Jan 2024

This was in a strange area. The buildings were laid out oddly. The room next to me were long term, ie living there as an apartment, which is fine except when they were fighting and repeatedly slamming the door. I would have said something at the front desk but the guy entering the unit with a cigarette hanging out of his mouth gave me a dirty look both times. The area didn't seem very safe. Property outside was shoddy. Gym room had a broken treadmill and trash on the floor. No towels or water or anyway to turn down the AC blowing directly on the working treadmill. You had to walk outside to get to the gym and breakfast.

5.0 / 5.0

Jan 2024

I was a little bit worried about this hotel after I saw so many bad reviews. However, it turns out it was more than I expected. The only thing is that the rooms are a little bit old, but they are spacious and clean. The hotel is safe because it has a new fence built. The breakfast is awesome. The staff are friendly and helpful. Overall it was a great stay for my family.

2.0 / 5.0

Dec 2023

Convenient to family I was visiting and easy access. Great breakfast included. A little dated but very clean and comfortable

4.0 / 5.0

Dec 2023

Property needs updating. The A/C compressor was LOUD.

0.5 / 5.0

Nov 2023

It has been a long time since I’ve had a stay this bad. To start I was given the wrong room. When I mentioned it to the manager, she made every excuse in the book. She refused to answer the basic question of “why was I put in the wrong room”. The room had the wrong bed, a broken shower. The two basic things you need to be accurate in a hotel room. I asked for a reduction in my nightly rate because of the error and issues. The manager refused stating that she could not give me a reduction. Instead, she relocated me to another room. The manager said if I want a reduction I need to communicate with the general manager. I emailed him and as of writing this post still have not heard from him. The second room was worse than the first. There were bugs flying around, cracks in the marble, another broken bath tub/shower, cracks in the walls and ceiling, and the front door would not properly close. When I went to check out the front desk clerk (not even the manager) was able to reduce my rate. However, only by 15%. This means the previous manager lied and the general manager ignores these issues. I called the scheduling company for help and when they spoke to the front desk, no notes were left for hotel personnel about why my room was changed. Even the scheduling company could not get in contact with the general manager. Due to the false advertising and extreme problems with the room, something else really needs to be done. The hotel was falling apart and have an infestation of i

2.0 / 5.0

Oct 2023

The lock on the door stuck. I was locked in my room twice and the hotel phone didn't work to call the front desk. If I hadn't had my cell phone with me, I would have been in trouble. The facility was also worn and tired looking.

1.0 / 5.0

Oct 2023

It was like being in jail. I had to ask the desk for EVERYTHING. I stayed for a week specifically for the kitchen. There were NO pots and pans. The saucepan I was given had rodent droppings. I only had 2 washcloths and towels for a while week. After 4 days I asked for clean sheets to be put on my bed. They gave me the sheets to do it myself. The couch had stains on it. The floor was sticky. It is obviously a voucher hotel for the homeless

5.0 / 5.0

Oct 2023

Felt like home. Very clean and comfortable

4.0 / 5.0

Aug 2023

I was attending a conference in Richmond and this room was perfect. It was clean, mostly quiet with a comfortable bed, a great kitchen and a nice work-living area.

5.0 / 5.0

Jul 2023

Clean and great staff.

5.0 / 5.0

Jul 2023

Nice property

5.0 / 5.0

Jun 2023

Very easy access to & from Interstate 64. Staff very helpful & accomadating.

0.5 / 5.0

Jun 2023

The tv and phone didn’t work. When first reported, the front desk lady said there was no one to fix it. The next day, the guy fixing it changed the box the tv and cables. Nothing. He gave up. So we were in a place with cheap products, especially the toilet paper, a noisy AC, footsteps from the unit above, and staff cursing and yelling at each other early on a Sunday morning. I do NOT recommend this former condo that was superficially modified into a hotel, seemingly after it fell into disrepair. There was mold, smells, rotting infrastructure and the aforementioned lack of services. The photos did NOT show the reality and the service was worse than that. It was as if they got uncaring, stone faced people off the street, with no concept of customer service to manage a decrepit location. Marriott should be embarrassed by this location. It isn’t a dignified place to be and certainly does not live up to the reputation of a national chain. I will never trust a Marriott booking ever again after this.

1.0 / 5.0

Jun 2023

Staff was great. Room had pull out bed with no sheets in the room. Stains in the carpet.

FAQs

How much does this hotel cost compared to others in Three Chopt?

The average price for a rental in Three Chopt is $115 per night. This rental is $8 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Residence Inn by Marriott Richmond West End. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Residence Inn by Marriott Richmond West End. Enjoy the water!

Is Residence Inn by Marriott Richmond West End pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Residence Inn by Marriott Richmond West End?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Three Chopt

Explore all rentals in Three Chopt

3.4 / 5.0

Average(402 Ratings)

Comfort Suites Innsbrook - Short Pump

Hotel

in Broad Meadows

3star

1 king bed, 1 sofa bed

Pool · Pets allowed · Kitchen or Kitchenette

Nestled in Three Chopt, this Hotel is perfect for your next vacation. Enjoy Comfort Suites Innsbrook - Short Pump's top-rated amenities, including Air conditioner, Internet / Wifi and Pets allowed, and more.

$$$$

Residence Inn by Marriott Richmond West End

Hotel in Three Chopt, VA

Reasons to book

About this hotel

Amenities

Map of Three Chopt, VA

Nearby attractions

Available Rooms

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Double Bed

Penthouse, 1 Bedroom

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Residence Inn by Marriott Richmond West End

Hotel in Three Chopt, VA

Reasons to book

About this hotel

Amenities

Map of Three Chopt, VA

Nearby attractions

Available Rooms

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Double Bed

Penthouse, 1 Bedroom

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Three Chopt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Residence Inn by Marriott Richmond West End pet friendly?

What amenities are available at Residence Inn by Marriott Richmond West End?

Explore similar vacation rentals in Three Chopt

Three Chopt travel inspiration

Related vacation destinations

Keep exploring