Shangri-La Kuala Lumpur
Hotel in Kuala Lumpur City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly Kuala Lumpur hotel in Golden Triangle with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Shangri-La Kuala Lumpur offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Shangri-La Kuala Lumpur offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.
This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of Kuala Lumpur City
Available Rooms
Deluxe Room, 1 King Bed
1 King • 398 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed
1 King • 419 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Horizon Club, Executive Room, 1 King Bed
1 King • 420 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Executive King
1 King • 797 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Premier Room, 1 King Bed (Selection)
1 King • 861 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
Waste of money. This is not a 5 star hotel and the deluxe king room is tiny and grotty. Have stayed in hostel rooms better than this. There are much better hotels in KL than Shangri La. Will never return to this hotel.
1.5 / 5.0
Room that we stayed is old, old furnitures, bad smells and carpets are old and dirty with stains on the carpets, old bathroom with molds on the shower walls. Very disappointed, would not recommend to anyone. This hotel needs a big renovation.
2.5 / 5.0
Great hotel very clean and nice. Best hotel i have ever stayed at
1.0 / 5.0
So disappointed with the standard of this hotel. We have stayed in some of the other Shangri-la resorts before and expected the same standard here. Will never return.
2.5 / 5.0
One of the best hotels I have ever stayed in. The service was perfect from the moment I arrived until I left. The buffet restaurant had incredible food and great service. The entire hotel was beautiful.
2.5 / 5.0
My first time visiting the city. This had a great location to see what the city had to offer. The pool, gym and spa all amazing in quality and I used them multiple times during my trip. Ate at the bar and grill, food and service both very good and staff very friendly and welcoming. Will plan to visit again.
2.5 / 5.0
Great hotel great service, in a very good position
5.0 / 5.0
Fantastic staff and customer service. The result was a wonderful stay at the Shangri-la KL.
5.0 / 5.0
Everything 😀
4.0 / 5.0
The hotel is of good standard and very well located in KL. easy walking distance to shops and KLCC towers.
5.0 / 5.0
Very close to Petronas Towers and easy to get around. Vwry friendly staff!!
5.0 / 5.0
Great location for KL. team
Accommodated early arrival so thank you
5.0 / 5.0
Well manage
2.0 / 5.0
I am writing to express extreme disappointment with a recent stay at the hotel. What should have been a relaxing honeymoon was anything but.
Despite being advertised as a haven of tranquility, the adults-only areas were consistently overrun by children with no staff intervention. Upgrading to the Horizon Club made no difference, as it was equally chaotic with loud videos and kids running around.
The noise levels were unbearable, and the poolside was no better with guests playing loud music unchecked by staff, who instead provided them with cold towels and food. It was the wild west.
The hotel is described as a place of rejuvenation, but the experience was far from it. Despite reaching out to the hotel to rectify these issues, we were completely ignored. The complete lack of control and disregard for guest comfort ruined a special occasion. Expected a luxurious, peaceful stay, and instead found a chaotic environment. This is far from the five-star quality anticipated.
While the staff were friendly and professional, these issues need to be addressed to ensure future guests can enjoy the serene experience promised.
2.5 / 5.0
I arrived hours earlier than accepted check in but they immediately offered me to freshen up and spend time in the spa with a jacuzzi, lounge chair and showers until they prepared my room. Amazing after 14 hours flight. Couple of hours later they texted me that my room was ready, two hours before check in time. Amazing service and care for their guest!
2.5 / 5.0
Absolutely 1st class.
Fantastic stay.
Cannot wait to return.
Felt so looked after.
5.0 / 5.0
Good
4.0 / 5.0
Enjoyed our stay. Location is great for getting around KL. Rooms are nice and clean, only downside was our room was a little on the small side. Pool area is nice and clean, well looked after and service was very good.
5.0 / 5.0
old
2.5 / 5.0
Lovely stay, incredible breakfast selection. Central to the shopping district of KL.
5.0 / 5.0
With the family with little kid everything was available in the hotel itself . All the facilities were amazing .
5.0 / 5.0
Room was very spacious and clean! Walking distance towards KLCC but it was just too hot and a bit dangerous to cross the intersection. Very friendly staff
2.5 / 5.0
Service really impressed us, such as water given while waiting for a taxi, children’s bedroom slippers and bathrobe, children’s corner in the breakfast area. Nothing
4.0 / 5.0
Thanks
2.0 / 5.0
In general, Hotel management is good, and staffs are very polite and helpful too.
only problem is location a bit traffic problem.
5.0 / 5.0
The hotel is very elegant with lots of amenities. Our room was huge and comfortable with an oversized bathroom and lots of storage space. The staff is very friendly and helpful and the breakfast buffet was amazing. There were so many options that I had to take it all in before starting. The hotel is located in the heart of everything and yet it was very quiet in our room.
5.0 / 5.0
Excellent features, lovely hotel, amazing staff, great value!
2.5 / 5.0
Amazing and friendly service
5.0 / 5.0
Great stay. The decor is a bit dated, but who cares? Everything is in good condition
2.5 / 5.0
Convenient and easy access tot he city center. Aminities are great and the service is excellent
4.0 / 5.0
It was very neat and comfortable with friendly staffs.
1.5 / 5.0
Old hotel, the rooms are in desperate need for renovation. The carpet in the room was very worn off. And in 2024, in a 5 star hotel, in Shangri-la, you cannot have nescafe and a kettle in the rooms anymore! Nescafe really? Looks very cheap and 1990s. Also where is the nextflix options on tv? I am not asking for free netflix but at least you could set your tv, so people can loginto their own accounts. Also cheap non-branded shampoos etc didnt help. This hotel remains in 1990s I am afraid.
5.0 / 5.0
Best buffet in town by far. Excellent check in staff
4.0 / 5.0
I didnt like the swimming pool cause it is small and not for kids
3.0 / 5.0
Very old without proper maintenance.
5.0 / 5.0
It was a very pleasant stay. Thank you
2.5 / 5.0
Fabulous hotel. The welcoming staff are amazing
2.5 / 5.0
Lovely hotel with very friendly staff. Room clean and comfortable. Gym and pool facilities very good and an excellent choice for breakfast. Good location, not too far from Petronas towers (15 - 20 min walk). Easy if using a grab….
5.0 / 5.0
Shangri-La always familiar and cosy, good service and staff
4.0 / 5.0
Hello
The room was not very clean.
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $39 per night. This rental is $99 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-La Kuala Lumpur. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La Kuala Lumpur. Enjoy the water!
Is Shangri-La Kuala Lumpur pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Kuala Lumpur?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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