The Plaza - A Fairmont Managed Hotel
Hotel in Midtown, NY
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pets allowed, Air conditioner and more
About this hotel
Luxury New York hotel in Manhattan with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and massage/treatment rooms.
Housekeeping is available on request.
The Plaza - A Fairmont Managed Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include a 24-hour fitness center.
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and massage/treatment rooms.
Housekeeping is available on request.
The Plaza - A Fairmont Managed Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Laundry
Hot tub or spa
TV
Garden
Map of Midtown, NY
Available Rooms
Suite, 1 King Bed Edwardian Suite
1 King • 1001 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed (Pulitzer 5th Avenue)
1 King • 1001 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Park View (Carnegie Park)
1 King • 1001 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 475 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed
1 King • 550 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
The absolute best hotel I have stayed at! They made everything we asked for happen and even surprised us with a child sized robe for our son! The best! Gorgeous, impeccably clean, the most respectful and best service there is! And the hotel smells soooooo good!
0.5
After a long day, we went to check in and were informed we were “upgraded” from a room with a king bed to two double beds. Last time I slept on a double was high school, so I spent the night tossing and turning with my wife in the other bed.
Obviously we were bumped as this is no upgrade. I had let the desk know we were checking in later due to the Mets game to avoid something like this. Very disappointed with the way it worked out and the way we were treated
5.0
Everything was perfect!! Hotel is beautiful, service is 10/10, the food was great. Worth every penny!
5.0
Great experience
5.0
Everything was great!
5.0
Everything!
5.0
Wonderful stay
5.0
Absolutely beautiful and luxurious place! Very convenient location to Central Park and 5th avenue. The restaurant inside is great! There is also a buffet option for breakfast, but preferred the restaurant more.
The hotel definitely needs some sort of renovations, like changing carpets and sinks. But overall great experience!
5.0
Enourmous rooms for Nyc. Loved the old character of this hôtel. For a fairmont operated hotel, would liked more kid friendly restaurant and activities.
5.0
This place was amazing. Right in the heartof Manhatten. Architecture was beautiful. Words cant even behin to describe how beautiful this property was. Icould walk aound and just get lost i. It. I felt lije i walked back in time. From the moment i stepped insude. It literally took my breath away. The flower arrangement at the front entrance wascall made with real flowers. The staff was super helpful. Everyone was so nice and inviting. I would definitelycome here again. .
5.0
The hotel is magical ! I highly recommend getting a room with a Terrace ! The Staff was wonderful , the Bed was very comfortable and the room was clear , fresh, and quiet ! Definitely will be back !
4.0
The staff were very helpful. The room was quiet and close to transportation.
2.5
Fantastic service and hotel. Amazing location.
5.0
This is a bucket list stay! If you can….do it….you will not regret it!
3.0
We booked an Edwardian Suite, which is advertised as having concierge/butler service. Nope. Non-existent. We were not contacted by anyone offering anything and all of our discussions with the concierge desk were utterly useless. The hotel itself is great. But stay there for the facility, location and other staff (bell and cleaning were first rate). Quite surprised how utterly disinterested the guest services people were towards us. But we made our own fun in NYC.
5.0
This hotel's service, staff, and elegance are amazing!
2.5
the stay was comfortable and very quiet. Stayed on the 16th floor.
3.0
Property is in an excellent spot to enjoy Central Park and 5th Ave shopping. Service was very good. Unfortunately, during our stay the exterior had scaffolding hiding the beauty of the architecture and the adjacent fountain was closed and walled off for service.
Our room was very spacious (especially for NYC) but the carpeting and chair upholstery were both stained in several areas. Common areas feel like they could use more light. Overall, the Plaza could benefit from updating the interior in general. We had a pleasant stay but feel like this place might be coasting on its reputation from years past.
4.0
The terrace shown in the photo when I choose this property was not the terrace connected to the room I was in. Disappointment in the property inability to provide the correct room.
2.5
Comfortable. Clean , look under the bed and you’ll probably find a ball of dust, forgotten socks or name tags at a conference under the television console. I didn’t complain. It all depends on the background of the maid. Some are not very detailed but they try.
2.5
Amazing!
0.5
We had booked our hotel through Hotels.com. When we checked into the Plaza hotel in the morning, the receptionist was unable to find our booking initially. We sat down at the hotel lobby and had breakfast. She came to us that she had found the reservation and we all set. It was a prepaid reservation. When I returned back from the trip and was going through my credit card postings, I found out that the separately charged me for the same nights under Plaza hotel .
I was double charged for the reservation when I called them and the night manager was really rude. They wanted me to call Hotels.com and get the refund. He told me that somebody will call me in the morning who is the manager, but I never received the phone call. This is so bad as I have stayed there at least three times in the past. I will never stay at this hotel again because the Front Office is inexperienced and they have caused us suffering by double charging us, I hope you guys read this review and Never stay at Plaza Hotel.
5.0
Iconic but carpets and chairs dirty and stained in room. Room 520.
2.0
I was very disappointed with my stay. There was no water in the room when I checked in. There was no towels, and when I called service it, it took them an hour to bring me towels ( i followed up three times via call). Then I ordered breakfast for 7am, and they brought it up at 6:30am. Annoying. Not a fan of the Plaza anymore, service is really dropping. Going to Regis next time.
5.0
There for 4 days
1.0
We have never had such a horrible experience at a hotel. Both of our daughters left with bed bug bites from the pullout couch, then we requested our car from valet and over two hours later it was still not located and the management at the Plaza did nothing to solve the problem. My husband finally had to use the geolocation app on our car to locate our car in a parking garage in the city and negotiate with the stoned attendant to give him our keys.
Do not let the name of the hotel sway you- it is in no way worth the hype. It is lacking customer service and management.
5.0
Amazing place to stay!
5.0
The place was old school classy
After a days work chill out with a light meal and drink away from the “madding crowd “
Expensive but value in time and class
Definitely come back
1.0
Horrible experience, first room smelled like musty carpet and smoke, carpet stains, and overall poor condition. Mgr moved us to another room. Higher floor and larger. Same story. Stained carpet, hair on credenza, musty smell, stained sofa, and same poor condition. Not expected of Plaza and the rate i was paying. Mgr was indifferent and barely made eye contact no empathy, no service recovery attempt. Said if i check out NOW he will allow a refund, it was midnight. Was very shocked especially when I know some good people work there. As hotelier I rarely write reviews but this one I had to take the time out. Def not staying here again, have no problem giving my money to Baccarat or Ritz.
5.0
Absolute must if you travel to NYC!
5.0
Helpful staff, spacious room, quiet.
4.0
Staff was wonderful here and it was clean and room was spacious. Elevators were small but fast and efficient. Shower door fell and broke when I opened but housekeeping and maintenance were quick to come fix. We had booked a suite 1000sq ft can remember I think Edwardian suite but we were disappointed with the view. Thought we booked a city view but definitely not what we received. Overall it was nice stay amd my kids had their own robes and slippers that was a super nice touch.
5.0
Above and beyond expectations, the attention to detail and the staff here are impeccable. The Plaza is iconic for a reason. Cannot wait to return.
4.0
The Plaza is of course iconic. The building is very old so not everything is spotless. Old curtains get stuck; light interruptors sometimes fail, etc. The staff is not the most friendly - they have some attitude. But if you show the money, you can have the time of your life. Still a great experience.
4.0
So sorry. Tte Plaza has seen better days.
2.5
Toilet ran but room was great and staff friendly. Quiet and comfortable room.
5.0
I love The Plaza Hotel , is a landmark
Architecture, history, location.
Wonderful service, especially concierge services.
Bathrooms could use more maintenance.
All in all, still my favorite hotel in NYC
4.0
We had some issues with one staff member being Rude and sometimes lack of communication between staff I asked or requested services that were either ignored or lost in communication.
Been a good customer have to think about returning
4.0
Lack of flexibility at the Lobby Bar, specially from one guy that thought he was a General instead of a waiter…
5.0
Wonderful place to stay.
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $292 per night. This rental is $622 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Plaza - A Fairmont Managed Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Plaza - A Fairmont Managed Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Plaza - A Fairmont Managed Hotel?
We found 7 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and hot tub or spa.
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