Hilton Mexico City Airport
Hotel in Mexico City
4-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Luxury hotel connected to the airport in Venustiano Carranza with free airport shuttle
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite.
Hilton Mexico City Airport offers 129 accommodations with MP3 docking stations and laptop-compatible safes. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs, designer toiletries, and hair dryers.
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite.
Hilton Mexico City Airport offers 129 accommodations with MP3 docking stations and laptop-compatible safes. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Hot tub or spa
TV
Map of Mexico City
Available Rooms
Standard 2 Doubles
2 Double • 312 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 2 Double Beds
2 Double • 366 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed
1 King • 366 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed
1 Queen • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
0.5
The front desk staff around noon were most impolite and even rude. They claimed not to have rooms available but while waiting, they checked in and gave a room to a pilot, and also to two couples who walked in and inquired if they had rooms. When I complained about this situation I was dismissed and I could not access a room until check in time when magically all rooms became available. The state of disrepair of the room was concerning, as well as the lack of extra towels, floor mat and the very few amenities. What is more, the size of the coffee cups was much bigger than the ones that could be used with the coffee machine, so there was no way to brew coffee. There was an empty paint bucket that had been left in the bathroom, the shower door was broken and, after the shower, the rest of the bathroom flooded because of a leak . As a frequent flyer through Mexico City, I would not recommend staying at the Hilton. Both the Courtyard by Marriott and the Camino Real Hotel, both across the street from Terminal 1, offer a much better service and are far more accommodating of guests' requests.
1.0
One good point was that it was cleanly. Also the restaurant was pretty good. But mostly our experience was negative. It took us 45 minutes to find this place- it was poorly signed and the directions we were sent were confusing. The room was very poorly lit and had few amenities (2 small bottles of water and a bar of soap). The coffee maker did not work. The thermostat was hard to control. Recommend you stay elsewhere.
1.5
Attention to detail is required for a comfortable stay. Housekeeping decisions should not be influenced by marginal cost savings.
1.0
Poor service, staff was not professional, room was missing towels and TV sois not work.
Staff was not engaged and were not professional nor what you would expect from. Hilton Hotel
1.5
It was not the best experience and it was noisy.
2.5
My room didn't have full shampoo, conditioner, shower Gel and lotion. When I reached out to the front desk they provided full containers
2.5
clean and spacious room. Good shower. Perfect for a layover
1.0
Elevator service to the airport pretty bad.
Shower water in the room (shower walls unsealed)
1.0
Very unresponsive and unhelpful
5.0
Helpful staff and nice clean rooms.
3.0
The hotel has small elevators but everything else was nice.
5.0
The view over the airport was nice!
3.0
Very convenient location 👍
2.0
Very dirty the hallways had a trrrible smell there were bugs in the room
2.5
Everything was good except please fix your elevators to work properly at all
Times.
5.0
Is right in the airport
5.0
Excellent
4.0
Very accommodating. Thank you
5.0
Close to gates
3.0
Most airport hotels do not need to put much effort into facilities or comfort because they have a captive and mobile guest pool. The rooms here are small, pretty uncomfortable, the showers leak a lot, and the whole property needs a significant update. Staff was friendly. Food was terrible.
4.0
It is very conveniently close to the airport. A shuttle runs from and to the airport
5.0
EVERYTHING
3.0
The access was through one elevator, no visible emergency exit or stairs. The lobby and elevator were dirty.
2.0
I arrived on a very late flight and chose this hotel for its convenience in the airport. The power was out in the hotel so I had to wait for almost an hour so I could check in. The halls were only lit with dim emergency lights. It was very difficult to navigate my luggage and no one came to assist me. I had to use my phone flashlight to gain entry to my room. With no lights I couldn’t shower so went immediately to bed. No apologies, assistance or compensation was offered. For the price of the room I would have expected better service.
0.5
Not clean, not very friendly to white people. No one was very helpful and to try and get money transferred into pesos, they try to rob you and charge you way more then needed. Not empresses at all
0.5
Terrible arrival.. had sent indication via chat that our flight was delayed and when we arrived, our reservation was cancelled by the hotel, the front desk indicated that they were at 100% occupancy and nothing they can do.. as They did not receive notice that we were going to arrive late (by hotels.com) they cancelled... oversold.. terrible experience trying for one hour to get a room by the airport at 1am... this is a terrible service by hotels.com and hilton airport.. only after more than an hour, the front desk clerk went, cleaned a room and checked us in. Overall unnaceptable
3.0
Very highly priced for a mediocre hotel.
1.0
A blackout at the airport keep the hotel without electricity , water and wi-fi.
Staff didn’t provided any help, explanations or flashlights, etc
No electricity emergency system at the hotel .
5.0
I was very happy
5.0
I hurt my leg badly when I reach out to the hotel so that I asked the hotel about that. The hotel administration helped me to call a doctor, and it was quite helpful. I want to tell my full gratitude about that.
2.5
It was great and easy to stay while coming to the airport
5.0
Very convenient for international travel. Quick service. Clean room.
3.0
Very convenient for people that is going to flight late or too early
1.0
The room smelled of sewage even with the bathroom door closed, there was no mini fridge
5.0
Good space
5.0
Excellent and even better since the renovartion. The problem is AICM :)
5.0
Perfect location
5.0
Everything
2.5
Everything was excellent. The only thing that was wrong was the breakfast brunch. The eggs were very salty and burnt. At $40 US dollars per person I would have hope a better spread also other than a few choices of fruit and breads and one or two Mexican dishes.
1.0
This hotel is inside the Mexico Benito Juarez Airport I typically stay at Marriott Courtyard but it was sold out. Hilton was pricier and rooms were smaller than I am use to. The TV did not have Netflix connection and the room had very few power outlets to charge devices.
FAQs
How much does this hotel cost compared to others in Mexico City?
The average price for a rental in Mexico City is $91 per night. This rental is $113 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Mexico City Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Mexico City Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Mexico City Airport?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, hot tub or spa, and tv.
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