TownePlace Suites Indianapolis Keystone
4.1
Excellent(518 Reviews)Hotel in Indianapolis, IN
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, steps from Wine and Canvas
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and concierge services are onsite.
Housekeeping is available on request.
TownePlace Suites Indianapolis Keystone offers 82 accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and concierge services are onsite.
Housekeeping is available on request.
TownePlace Suites Indianapolis Keystone offers 82 accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym or Fitness Center
Family friendly
Map of Indianapolis, IN
Available Rooms
Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking
1 Queen • 1 Sofa • 352 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms, Non Smoking
2 Double • 650 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 Queen • 1 Sofa • 496 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)
1 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)
1 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.1
Excellent(518 Reviews)4.1
Great room. They gave us a two bedroom, which was a big help. Everything was clean. Would definitely stay again. We didn't utilize the pool or breakfast, so can't comment on that.
4.1
The staff was friendly, professional and extremely helpful.
4.1
The paint wasn't finished in the bathroom, it wasn't cleaned very well at all. The bed was uncomfortable. The blinds didn't even close all the way and being on the first floor is important.
4.1
This hotel was not clean at all. There was food crumbs in the pull out bed, along with ripped couch cushions. The tub was gross, looked brown and dirty. There was hair on the shower walls. The towels had a musty smell to them. Every time I went to the lobby no one was down there to talk to the staff. We never received clean towels. The floor that I was staying on smelt like dog poop. It was an awful stay. I would not recommend this hotel. There are plenty of others around the area to choose from. I was only to stay there due to a stay and play for the weekend.
4.1
Everything has been nice
4.1
It was very very dirty, smelled very bad I had blood stains on my bath room wall and ceiling… dust hanging over the bed .. just very very dirty
4.1
Nice quiet place. Staff is kind and courteous!
4.1
Complimentary breakfast, kitchenette and cookies.
4.1
It’s a great location in Indianapolis. It’s adjacent to shopping and eating options and across the street from an upscale mall. You can easily access the city and its northern suburbs. I especially liked the kitchen area with a full sized refrigerator.
4.1
Our two bedroom suite worked well and the locatuon was convenient. Fortunately, we were in the building where the fire alarm was not going off.
4.1
The rooms are dated and for the area where the hotel is i was expecting more modernization. The price however was good and the staff at the front desk was amazing. THE YOUNG LADIES AT THE FRONT DESK HAVE EXCEPTIONAL CUSTOMER SERVICE SKILLS.
4.1
Great respectful staff, excellent location if you’re looking to shop but not wanting to be in the actual traffic from the malls. Fair pricing just would need better remotes but other than that everything was great!
4.1
This stay was absolutely wonderful! The staff were all super friendly! We were greeted with a smile, a warm welcome and thoughtful gift bag! The free breakfast had so many options that were even allergen friendly! My husband can never eat at the "free breakfast" options dur to allergies but they had soy chocolate milk, gluten free bread at this hotel! The rooms were clean and so spacious! The full kitchen was even fully stocked with dishes to eat & cook!
4.1
The location was great and the front desk clerk was very friendly. I liked the set up in the room with the kitchenette, but the room had a weird smell when we walked in. The bed sheets didn't fit the bed so they kept slipping of the corners. The house keeping staff knocked on the door at about 8:30 am even though check out wasn't until 12.
4.1
The hotel was loud. Stomping all night long on the floor and up the stairs. When I say ALL night long, I mean ALL NIGHT LONG. We did not sleep the two nights we were there. Everything was dirty. Fold out couch had food and crumbs and dirt all over the mattress. Hair all over the floor in the bathroom and what looked to be pieces of chicken on the floor. The sink faucet was dirty and crusty. The floor in the kitchen was sticky. Your shoes stuck to the floor because of it. Very bad experience all the way around.
4.1
The reception person is too rude I felt
4.1
Convenient close to shopping. Staff was great , the room repairs were done with poor workmanship.
4.1
One of front desk staff blamed lack of towels on Covid, the other staffer Ashley says it was shortage of staff. Ashley also threatened me by saying she was recording our conversation.
I hope she did record it.
4.1
Friendly staff, nice room, nice workout room - so close to so much - we will be back!
4.1
The check in and out process was so effortless. Everything was wonderful, gentleman in the front office was so helpful and friendly. I would definitely come back.
4.1
Not so good. It's a older place, TV didn't work. lack of towels, wash clothes. Bathroom door was warped and wouldn't close. slow wfi - would have to pay for high speed, We were down for breakfast about 6:30 and they were either out of or low on the warm food.
The bed was clean.
4.1
It was a fine hotel, the room was great, the people were friendly, the process was easy, my only complaint at all was that the walls let just a little too much noise through in my opinion. I’d stay here again though no problem
4.1
This property is really dated. We were put in a handicapped room on the first floor, which I don't understand why. The bathroom and shower area were very dirty. Floors. This property was no up to Marriott standards. We were very disappointed!
4.1
Clean, comfortable and quiet. Only missing wash cloths and was told there were not any .
4.1
not really clean
4.1
Rooms could be updated
4.1
Nice place over all. They are true to the images on the site! Would stay here again! The only problem I saw was you can hear the people above you if they are hard walkers. I called the front desk and they told them to walk more softly and they did.
Full Breakfast area was clean with a variety of foods to eat. Fresh cookies, fruit and coffee are available 24/7. Overall, nice place and affordable!
4.1
Pleasant stay
4.1
If you love sleeping in the bottom of a dirty moldy smellng ash tray. This place is for you. Nast oddor. Paint falling off wall. Carpet looked like a mass murder was just committed earlier in the week. Afraid to take my shoes off.
4.1
Staff was welcoming and helpful. Location is safe, quiet and very close to good restaurants and shopping. However, rooms need a deep cleaning and a refresh. Minimal kitchen equipment, carpet torn and stained, couch/sleeper dirty,
4.1
We had a 2 bedroom suite which was really nice.
4.1
Front desk clerk was very dismissive told me I could not get cribs for my two babies because they were locked up and she didn’t have a key. Room was not thoroughly cleaned I literally has to throw things away and wipe things down
VERY DISAPPOINTED
4.1
4.1
This property is hidden behind a strip mall but conveniently located to several bus lines, which I used instead of taxis because none were available (I don't do ride sharing apps). But the staff was so friendly and helped make my stay very comfortable! Loved the kitchen area and room space/layout. Will stay here again if and when I visit Indianapolis again.
4.1
This hotel room smelled very musty and old. I don’t know if it was a duct issue or the carpet, but the smell was very unpleasant and made us never want to stay here again. It would be impossible for a housekeeping person to miss, so we opted to stay the night with the windows open to try to air it out since we assumed other rooms probably smell the same.
4.1
The gentleman at the front desk was super friendly. I am sorry I can’t remember his name. I also love how pet friendly they were.
4.1
It was a very quite place room was ok May need some using other than that it was nice for the price
4.1
Awesome experience all around.
4.1
Very poor customer service.
Room was dirty. Called/spoke with front desk 3 days in a row but nobody cleaned.
No housekeeping , not even a change of dry towels
Nice room layout, it could have been a great stay if staff and management were of better quality.
4.1
Our stay was fine
FAQs
How much does this hotel cost compared to others in Indianapolis?
The average price for a rental in Indianapolis is $172 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at TownePlace Suites Indianapolis Keystone. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at TownePlace Suites Indianapolis Keystone. Enjoy the water!
Is TownePlace Suites Indianapolis Keystone pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at TownePlace Suites Indianapolis Keystone?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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