Casco Bay Hotel, Ascend Hotel Collection
Hotel in South Portland, ME
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Colonial hotel with free breakfast and airport shuttle service
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/game room, and a vending machine.
Housekeeping is available on request.
Casco Bay Hotel, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include a fitness center.
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/game room, and a vending machine.
Housekeeping is available on request.
Casco Bay Hotel, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of South Portland, ME
Available Rooms
Standard Room, 2 Double Beds, Non Smoking
2 Double • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)
2 Double • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Accessible, Non Smoking
2 Double • 294 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking
1 King • 293 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
1 King • 347 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
Fantastic place for the price. The location is at Maine Mall. Friendly staff and decent bfast. Excellent value.
5.0 / 10.0
Nice property, with a great So.Po location. Like 6 minutes to the airport, so great for early/late flights. No EV chargers, though, which is hard to excuse these days. Would likely choose another place based on the lack of charging, but otherwise a perfect hotel!
5.0 / 10.0
Very nice staff! Second stay! Recommend!
3.0 / 10.0
The facility seems to be a little rundown, and needs a freshening up. The room was generally comfortable and the price was good.
3.0 / 10.0
We have stayed at this hotel four times in the past 20 months. The first two times were great…the hotel was clean, breakfast was good. The third time was good…the room was clean but the breakfast wasn’t good quality. This past stay was ok but not good. Our room was cleanish…the floors were sticky. The bathroom wasn’t what we were used to. The breakfast was barely surviving on a Saturday at 8:30am. Not sure you’d survive if you ate it. My husband had oatmeal but had to hunt for hot water. I had a small bagel with cream cheese. When they finally did replenish the eggs and sausage it was something I wouldn’t feed to a dog. The room upstairs from us had no one in it until 6am and then turned into a complete loud outlandish nightmare. Why? WHY? Neighboring rooms couldn’t be heard through the walls even though you could hear them having intimates while in the hallway. I feel people have been respectful with noise control in this hotel. I’d give the hotel a solid 3 for location, cleanliness, parking, and dog friendly. I read comments about bed bugs and bad stains in the sheets, however, we have not encountered that. My husband decided he didn’t want to stay here again. He’s a super laid back easy going guy so for him to say that speaks volumes. He’s also likes a good hotel breakfast and they really are not delivering in that aspect.
5.0 / 10.0
Nice, clean, and close to the airport.
2.0 / 10.0
Things in the hotel room are broken. No streaming TV. Won’t come back again
5.0 / 10.0
Very comfortable stay
4.0 / 10.0
Friendly front desk 😊 unfinished repair work in the bathroom.
5.0 / 10.0
The check in clerk was very good. We appreciated her help after a long day spent in an airplane. Great customer service!
5.0 / 10.0
I have stayed here twice…both times the same room. The staff is polite and helpful.
4.0 / 10.0
Check-in was pretty easy.
The room was spotless and the bed super comfy!
We were disappointed to find only a shower as we were expecting a tub also.
The breakfast choices were varied! Eggs and sausages not very good.
The location was handy to downtown by car.
5.0 / 10.0
Nice place to stay. Clean and comfortable. WiFi is a bit sketchy.
2.0 / 10.0
Fitness room is very basic and is the place they store TVs. Was able to row and use some weights. Bed was comfy. The first night there was some high pitched beeping during the middle of the night. Nothing consistent like an alarm, but sporadic and definitely disruptive. I will look elsewhere next visit to Portland.
5.0 / 10.0
The room was comfortable and close by PWM airport.
1.0 / 10.0
The only positives were a very cold refrigerator, reasonably comfortable bed, and TV with premium channels. Oh, and water pressure in shower was good.
I hated touching any surface in the room. Old candy and hairballs on floor behind chair, toothpaste on bathroom walls, shower moldy, towels and washcloths thin, and one washcloth smelled like chemicals and was spotted black.
Have never seen less appealing food. Trash right next to waffle station was overflowing. Coffee, when there was any, was lukewarm at best. My breakfast consisted of yogurt and coffee.
Hotel looked cute and inviting in pictures, but a boutique hotel it’s not. It was tacky, dirty, and poorly maintained. Finally, elevator inspection expired last day of September!!
5.0 / 10.0
Enjoyed my visit. The bed was so comfortable!
4.0 / 10.0
No complaints about the room itself. Comfortable, clean, and generally quiet. Shower was high-powered and plenty of towels. I'd stay again.
But housekeeping left carts everywhere in hallways. I had three carts within ten feet of my room door the entire week I was there and they were never put away or moved. On the ground floor, there were more housekeeping carts and equipment that rarely were gone when I left the hotel and required getting around when people were waiting to board the elevator when you got off. It's a small thing, but I found it annoying.
Desk staff were unenthusiastic about their job and I had multiple communication problems with them. They did their job, but I never felt welcomed by them, even on arrival.
Location was great, short walk to the mall and supermarket, and easy access to the highway to get away.
5.0 / 10.0
Always a pleasure staying here so quaint and clean
4.0 / 10.0
It was ok. Kinda dirty in the corners and cracks, elevator buttons etc. shuttle to the airport was perfect.
4.0 / 10.0
It was a decent stay. We only stayed one night. Overall clean and comfortable
5.0 / 10.0
Nice room and close to the airport. Perfect stay for an early flight the next morning.
5.0 / 10.0
Easy for early morning shuttle to airport (3 am). Very clean, fresh. Shower was a bit worn, but everything else was excellent.
5.0 / 10.0
The room was modern, spacious, and comfortable, the front desk staff was friendly, and the breakfast was decent.
4.0 / 10.0
Basic hotel, good value, very quiet.,convenient location.
5.0 / 10.0
Check-in was easy and the lady at the front was very helpful when I asked for directions. The room was very clean and comfortable.
5.0 / 10.0
Dina/ Deena at the front desk was very accommodating in getting me set up in a handicap accessible room . Very sweet and helpful .
5.0 / 10.0
Very clean and convenient location. Great breakfast and shuttle service.
3.0 / 10.0
Went there for a 3 night stay, absolutely no maid service at all, no fresh towels, had to pile garbage out in the hallway as it was never picked up.
5.0 / 10.0
The bed was comfy but the water pressure was so low it was hard to take a shower. The room was large enough and ok for an overnight stay. The location is pretty cool because youre right near the Maine Mall and there's a lot of stuff around the area. People are not very friendly if you ask around for Souvenir shops though when we finally found one the lady was SUPER NICE at the Maine souvenir shop in the mall!!
4.0 / 10.0
Perfectly fine for a budget stay. Rooms seemed to have been recently remodeled - they were clean and felt safe. The location was great - right by the mall. They accommodated me moving rooms when there was an issue with my first room. Would stay again if I were in the area.
3.0 / 10.0
No one at the desk at check in
Asked for a wake up call- didn’t get one
Asked to be scheduled for a shuttle-wasn’t done until I went to check out
Wasn’t able to check out because there was no record of my stay
4.0 / 10.0
Property is being renovated, so lots of newer looking changes, although quality of some of the reno is lacking. Good breakfast. Staff seemed newer, which is fine, but seemed more interested in speaking (not english) with each other than to patrons they are dealing with.
At checkout three staff were trying to deal with a problem, while a patron was trying to get an answer to a question regarding a charge, and the staff helping him needed the other three to finish to get an answer. Again, appears to be new staff, but would have been better for the problem to have been taken elsewhere rather than at the front desk which is near the breakfast area.
2.0 / 10.0
Hotel was dirty, room was dirty, staff was unorganized and seemed like they did not want to be there.
4.0 / 10.0
This was a good choice for my one night stay, the hotel felt clean and was comfortable and close to my destination. The only down rated issue was the breakfast, the set up was awkward, the coffee cold, the cranberry juice wasn't filled. It was however a busy morning.
5.0 / 10.0
Enjoyable, clean, comfortable
3.0 / 10.0
This property is really just fine for a brief stay. The ammenities are limited and the included breakfast is marginal but it is priced accordingly so if those things are not imprortant to you, this is a fine stay. There was mold on the liner of the window covering and the shower dod not appear completely clean so the lesss than perfect rating. Also, if you stay more than one night, you do not get fresh towels, coffee pods etc unless you ask for them
4.0 / 10.0
Economical stay in the Portland area. 15 mins from downtown Portland and the Old Port district. Complimentary breakfast is mediocre at best. Parking is free but can be a challenge if the hotel is full. Staff is friendly, hard working, and helpful.
5.0 / 10.0
Excellent staff and South Portland location. Spacious room. Comfy king bed. Very good breakfast offerings. Many good restaurants nearby. Easy access to the airport. Our 2nd stay. Would stay again.
3.0 / 10.0
Bed was comfortable and room was clean. Bathroom had horrible workmanship including a nail sticking out of the vanity and visible duct tape holding the piping together. Breakfast was a disaster. It was apparent the breakfast attendant had never done it before. Coffee was out, no utensils available, eggs were ice cold, no butter available and most bread options were out. The worst part is the other employee didn’t seem to care and did nothing to help. She could have easily given a helping hand.
FAQs
How much does this hotel cost compared to others in South Portland?
The average price for a rental in South Portland is $160 per night. This rental is $82 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Casco Bay Hotel, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Casco Bay Hotel, Ascend Hotel Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casco Bay Hotel, Ascend Hotel Collection?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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