The Pollux
Hotel in Zermatt
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more
About this hotel
Family-friendly Zermatt hotel in Zermatt City Centre with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Pollux offers 35 accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.
Recreational amenities at the hotel include a sauna and a fitness center.
This smoke-free hotel features 3 restaurants, a full-service spa, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Pollux offers 35 accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Zermatt
Available Rooms
Double Room, City View
1 King • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Double Room, Balcony
1 King • 237 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Room, City View
1 King • 1 Bunk • 344 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Gallery Single Room
1 Single • 118 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Superior Double Room, Balcony
1 King • 344 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 5.0
Great property, on the same street as train station. Great little bar with the best ambience of Zetmatt. We travel a lot and this is a very good hotel to stay at! Super impressed, nothing was too much to ask. The FOC breakfast and wellness centre an absolute delight!
2.5 / 5.0
My room was not good . I had requested front . This room air freshness issue. Opened the window and could not sleep due to noise all both night . Breathing in room was tough .my friends were at the same time who booked directly and cheaper than me had better room . I will never book thru booking .com again. Staff was excellent but this was not good experience and my wife got sick in this room due yo breathing problems.
4.0 / 5.0
Good location, staff was very helpful
5.0 / 5.0
Best breakfast I’ve ever had in a hotel. Great staff. Awesome location. Very clean and updated. Feels like a great deal
5.0 / 5.0
Great location. Close to the train station, Gornergrat train, shopping and restaurants. Very comfortable rooms with ample space and amenities.
3.0 / 5.0
Loved the hotel and the staff. The breakfast was great with lots of options.
But ask for a hotel room away from the street. Our room was facing the street and the tourists were loud up till 2:00 am and the early morning work in the town started at 6:00 am. So basically, we just could not sleep at night. I loved the hotel but unfortunately had a bad experience.
5.0 / 5.0
Right in the heart of Zermatt.
2.5 / 5.0
Excellent location, hearty welcome and wonderful services. Delicious restaurants as well.
Not that much noisy even if the room is on street side.
5.0 / 5.0
loved the balcony and the floral arrangements around the building.
5.0 / 5.0
The location was good and the room was clean, spacious and very comfortable.
5.0 / 5.0
This hotel was very clean and spacious. It was walkable from the train station and had very nice amenities. Breakfast was included and delicious.
4.0 / 5.0
It was really noisy outside and we couldn’t sleep. It lasted all night.
5.0 / 5.0
Our stay at The Pollux hotel in Zermatt was nothing short of exceptional. From the moment we arrived, the warm and welcoming atmosphere made us feel right at home. The check-in process was a breeze, with the friendly staff ensuring we were settled in quickly and efficiently. The hotel’s location is perfect, just a 5-6 minute walk from the main train station, making it incredibly convenient for travelers. Despite its central location, the hotel maintains a peaceful and cozy ambiance that is perfect for a relaxing getaway. Our accommodations were superb, featuring thoughtful amenities like robes, slippers and additional pillows. We also had a spa access, but sadly did not have time to use it. The room setup was ideal for our family, with two separate bedrooms and two bathrooms, providing ample space and privacy for us and our two sons ( balcony facing the street). The attention to detail in the room’s amenities truly enhanced our comfort. Waking up to a delicious breakfast in the morning was another highlight of our stay. The variety and quality of the food provided a perfect start to our day of exploring Zermatt. One of the most delightful aspects of our stay was the stunning view from our room, overlooking the charming center street. The main street of Zermatt is picturesque, bustling with shops and a diverse array of restaurants. We enjoyed strolling down the street, discovering new dining options and indulging in the local culture. Our experience @ The Pollux was fantastic
2.5 / 5.0
Great place, great staff
5.0 / 5.0
Fabulous hotel. Perfectly situated, with a choice of restaurants within and more within walking distance. Easy to reach from the train station and ideal for a visit to the Matterhorn. We had a fabulous meal in the Pinte restaurant and enjoyed drinks on the outside terrace. Great view from our room and the room was amazing. Had everything I needed and was super modern. Staff were really friendly and accommodating too. Would definitely recommend and would stay here again if I am so lucky.
5.0 / 5.0
We had a true Swiss experience here.
Great restaurant !
2.5 / 5.0
We loved our time at the Pollux! We stayed here for a few nights as a part of a longer trip and all agreed that the Pollux was our fav. The breakfast was wonderful, the sauna was much needed and used daily and the convenient amenities saved us a trip to the store more than once
5.0 / 5.0
This is well kept, clean and comfortable hotel in the middle of Zermatt and very close to the train station.
5.0 / 5.0
Great Hotel
5.0 / 5.0
We booked the family room and absolutely loved the room we got. Great view of the city and special skylight windows that were remote controlled to open. Would love to stay here again.
5.0 / 5.0
Perfect location. Amazing service!
5.0 / 5.0
Friendly staff, clean and spacious room Great views
5.0 / 5.0
What a dream, our balcony over looked the village and mountains with a sight of the matterhorn. The room was comfortable. The restaurant was AMAZING, get the truffle cheese fondue! This was the best hotel and town I've stayed at!
3.0 / 5.0
Property was in an excellent location. Very close to the train stay and easy navigation to everywhere we wanted to go.
5.0 / 5.0
Loved watching the sheep on the hillside behind the hotel. Oh, and seeing the Matterhorn from the room and balcony!
4.0 / 5.0
Great location!!
5.0 / 5.0
Very friendly staff
5.0 / 5.0
Perfect cozy hotel right in the middle of Zermatt, close to train stations and various restaurants.
5.0 / 5.0
Very friendly and helpful staff. Excellent location. Fun bar and in house restaurant served delicious food with excellent service.
5.0 / 5.0
Excellent property , personel was great!!!
2.5 / 5.0
Came for four days with brother and teenage son. Perfect location at cosy main street, 4 min walk from trainstation. Extremely friendly staff, fresh breakfast and clean rooms. Enjoyed evenings in front of the fireplace in the hotel bar. Spa with sauna newly renovated.
5.0 / 5.0
Wonderful
5.0 / 5.0
We loved our stay at The Pollux, beautiful rooms, great location. A wonderful breakfast was included. We had dinner one night at their downstairs restaurant, delicious traditional Swiss fair. The room was a little warm and the location a little noisy to have the windows open. We would recommend and stay here again.
5.0 / 5.0
Swiss Alps and rides up the mountains were breathe taking.
5.0 / 5.0
Excellent
5.0 / 5.0
Great location close train station. Great dining and bar.
5.0 / 5.0
Everything
5.0 / 5.0
Lovely hotel . Such a great place to stay . Wish we had stayed longer
2.5 / 5.0
Great location in the centre of Zermatt with easy walking access to the railway stations.
Staff were helpful and accommodating when asked.
The gym and spa facilities looked superb although had little time to use them. The advertised/promoted 'afternoon tea' in the lounge was underwhelming to put it mildly though.
Had selected the superior room with a balcony which was wonderful and spacious. Just bring a crash helmet to avoid bumping your head too often, Only joking.
A great stay nevertheless. Zermatt our favourite thus far.
5.0 / 5.0
This property was great! I loved the location.
FAQs
How much does this hotel cost compared to others in Zermatt?
The average price for a rental in Zermatt is $252 per night. This rental is $49 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Pollux. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Pollux pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Pollux?
We found 7 amenities for this rental. This includes internet / wifi, laundry, balcony or patio, hot tub or spa, and tv.
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