Courtyard Des Moines West/Jordan Creek

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom | Living area | 37-inch LCD TV with cable channels, TV, Netflix

Free toiletries, hair dryer, towels, soap

8.8 / 10.0

Excellent(804 Ratings)

Hotel in West Des Moines, IA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Courtyard Des Moines West/Jordan Creek offers 102 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of West Des Moines, IA

Nearby attractions

Greater Des Moines Botanical Garden

9.9 mi

Pappajohn Sculpture Park

Available Rooms

Room, 1 King Bed with Sofa bed, Non Smoking

1 King • 1 Sofa • 325 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Non Smoking

2 Queen • 364 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, Non Smoking

1 Sofa • 416 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 1 Sofa • 546 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Courtyard Des Moines West/Jordan Creek

$$$$

8.8 / 10.0

Excellent(804 Ratings)

Hotel in West Des Moines, IA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of West Des Moines, IA

Nearby attractions

Greater Des Moines Botanical Garden

9.9 mi

Pappajohn Sculpture Park

Available Rooms

Room, 1 King Bed with Sofa bed, Non Smoking

1 King • 1 Sofa • 325 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Non Smoking

2 Queen • 364 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, Non Smoking

1 Sofa • 416 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 1 Sofa • 546 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Excellent(804 Ratings)

3.0 / 10.0

Sep 2024

Upon arrival the guy at the desk was very nice, and helpful. He knew there was a sports team so put us away from them. My biggest problem was that there is obviously a huge mold problem in the bathroom that they have tried to paint over. It is pretty bad, glad I am not someone that is sensitive to mold. It was one night, so we just stayed.

10.0 / 10.0

Sep 2024

Great

10.0 / 10.0

Aug 2024

The staff was very helpful and recommended a perfect place for me to take my daughter to eat. The room was comfortable. And they didn't mind me parking my motorcycle under the awning. Generally all Marriott's have good customer service but the staff went out of their way to make sure we were accommodated and welcome.

10.0 / 10.0

Aug 2024

Great place, close to everything

10.0 / 10.0

Aug 2024

Front desk gentleman was excellent! With customer service subpar these days everywhere you go, it was refreshing to have a kind, pleasant person.

5.0 / 10.0

Jul 2024

We had a very nice day. The room was clean. There were a few things that were not up-to-date in the bathroom such as there was no towel bar to hang stuff, etc. However, it was still clean. There was a little mold on the ceiling above the toilet as well.

10.0 / 10.0

Jul 2024

Beautiful property, very pleasant front desk staff, clean, close to shopping.

10.0 / 10.0

Jul 2024

nice hotel

5.0 / 10.0

Jul 2024

The stay was great. The room was very clean. The staff were top notch. Property could stand some refurb. Example, paint pealing off building, landscape was more weeds than anything, room was great except tube as the overflow drain was completely rusted causing tube base to be discolored. None of which affected our stay.

3.0 / 10.0

Jul 2024

We have stayed at this hotel a lot over the years but it’s time for an update! Interior and grounds need attention. Bed linens were such that one just got twisted in all the loose sheets, making for a miserable night. Old towels.

6.0 / 10.0

Jun 2024

Everything was great except the hotel was packed with young baseball players and was VERY LOUD. I had planned on swimming and enjoying the pool but that was NOT possible. The pool was cloudy and disgusting, and probably way tooooooo many people in the pool. The kids were running rampant in the halls, shouting, slamming doors, and being obnoxious kids. Their adult supervisers were not much better. Since I had planned on a nice quiet weekend of reflection since I was in Des Moines for a memorial service, I was very disappointed that I didn't get that or much sleep. I feel like I should have been offered a discounted rate at least. I probably would not stay here again, although my room was beyond comfortable : )

6.0 / 10.0

Jun 2024

The lock on my door was wiggly. I had to work to make sure it would stay shut. The room was fine, clean, comfortable. I missed having to go to the lobby to get cream for my coffee in the morning. There wasn't even any in the lobby to take for the next morning. But the lady at the front desk was very nice when I checked in and out!

3.0 / 10.0

May 2024

Front desk worker could not find reservation and took two hours of calling the third party twice to finally find reservation. I will never stay here again.

8.0 / 10.0

Apr 2024

The Staff is fantastic and the property is in a good location. The hotel for the most part is in good condition our room was fine yet the bathroom was another story it showed signs of wear and past repairs. The sink would barely drain and was plugged up with a gross black crud that had been accumulating for a long time. Bathroom sink drains need to be cleaned periodically as hair, make-up and soap will collect on the drain opening and closing control becoming a disgusting unsanitary mess. We paid a good amount for lodging at this hotel and expected better maintenance of their rooms. There was severe weather in the area and spent time in safe area and didn’t notice the sink until late that evening. I informed the staff when checking out so the next guest wouldn’t experience what we did.

10.0 / 10.0

Apr 2024

needs a menu in the room

5.0 / 10.0

Apr 2024

From the moment we stepped into the hotel we knew we had chosen the best hotel for us. The night staff were so friendly and amazing. The entrance was beautiful! The rooms did not disappoint. So clean and beautiful. The bed had me sleeping throughout the night. Would definitely recommend!!

10.0 / 10.0

Apr 2024

It was fine

4.0 / 10.0

Apr 2024

Loved the stay but I booked a king with a sofa bed and my room didn’t have a sofa bed so that was a bummer. We made it work istead of asking for a different room.

3.0 / 10.0

Mar 2024

Room was nice. Disappointed that the property couldn’t have provided complimentary coffee in the am. Had a bar/kitchen that closed at 10 am. Closed off community area to non volleyball groups. Room coffee is inferior! Hate to have too leave property on a weekend morning for coffee.

8.0 / 10.0

Mar 2024

This was a newish and nice hotel in a very good neighborhood. Dear Management-- your rooms are nice enough, but someone needs to take a look at the repair and caulking work in room 226 bathroom. It looks amateurish; almost as if I told my 7 year old to caulk around the toilet and the tub. Also, the shower has been squirting water on the ceiling for a while now, and unless someone fixes that shower head leak, your bathroom ceiling is going to be ruined. It really detracts from an otherwise nice facility.

10.0 / 10.0

Dec 2023

Nice and clean, friendly staff

10.0 / 10.0

Dec 2023

We had a great stay!

10.0 / 10.0

Dec 2023

Nice place

6.0 / 10.0

Nov 2023

The mattresses are too old as well as the pillows. Towels were so bleached stiff and rough.

5.0 / 10.0

Nov 2023

It was a great one night family get away. The kids all had a great time and would definitely stay here again.

4.0 / 10.0

Oct 2023

Nice facility in newer area. Breakfast wasn’t free but it was best room value around.

8.0 / 10.0

Sep 2023

I have always tried to stay at Marriott Courtyards. Very consistent and a great value. Only suggestion on this location is better signage and lighting. I always recommend Courtyards.

10.0 / 10.0

Aug 2023

Quiet and relaxing

4.0 / 10.0

Aug 2023

Bed was uncomfortable. Only soft pillows. Bathroom shower had long hairs on the wall. Rugs could be shampooed. I’ve stayed at other Marriott’s and never had an issue with their beds plus they always have a set of soft and firm pillows.

8.0 / 10.0

Aug 2023

Very close to everything! Can’t say anything bad or changeable for the property… we had a nice stay… wish breakfast was included.

2.0 / 10.0

Aug 2023

Lobby was filled with families, presumably a reunion, but it was loud and chaotic. People were everywhere, even spilling into business center, hallways, bar. Waiting 15 mins to be helped and was greeted by sweaty bald attendant who seemed overwhelmed and dismissive. Got to the room, which was clean except for hair around base of toilet. Bed was comfortable but lots of noise through the walls and outside the room until well into the morning. Cranked our white noise maker and pretended we were sleeping in a subway. Difficult night of sleep.

6.0 / 10.0

Jul 2023

Nice enough place, no continental breakfast. Called hotel when I made the reservation to verify handicap accessibility for my son in wheelchair. I asked for roll in shower as we brought his shower chair. When arrived was told no handicap rooms were available. We were also on the 4th floor with instructions in the elevator no to use in case of fire! Not sure what we were supposed to do.

10.0 / 10.0

Jun 2023

SUPER impressed with this hotel. We called and asked about an early check in. We were in the area for medical appointments for our son. The lady on duty had us a room ready @ 11am. Very clean, very satisfied. If needed we will return. 5 star for sure

10.0 / 10.0

Jun 2023

Fresh and clean. Decent lighting which is important to me. I’m always glad to have a mini fridge. I did overlook the fact that breakfast was not included when I booked. I’m so used to having it in these types of hotels. It is available for purchase however. We weren’t hungry anyway. The location is good for shopping and dining. It’s a fairly quick drive to the airport too.

10.0 / 10.0

May 2023

Great. We loved our visit.

8.0 / 10.0

May 2023

Spacious / nice staff / overall property feels a little tired

5.0 / 10.0

May 2023

Nice place!!!

10.0 / 10.0

Apr 2023

Will come again

2.0 / 10.0

Apr 2023

Not as nice as other Courtyard properties I’ve stayed in

1.0 / 10.0

Mar 2023

Despite prepaying for our room, it was sold to someone else before our arrival. We were given a smaller room with less beds. In a room next to loud and unsupervised teenagers. The staff directly told us they didn't have to honor our reservation and treated us as if we didn't count as guests and they could do nothing for us because we booked through a 3rd party. Hotels.com negotiated a 20% discount for the room, which the hotel did not give us. I had to call Hotels.com to finally get that almost a week later. Also, despite the "Do Not Disturb" sign on the door, cleaning staff and management came to our room twice before 10AM to disturb us about checking out. Even though checkout is supposed to be noon. All in all, the staff was rude, unapologetic and dissmissive. Won't be booking at a Courtyard again since 3rd party bookings seem to be such an inconvenience for them. Hotels.com went above and beyond to compensate for Courtyard's lack of service.

FAQs

How much does this hotel cost compared to others in West Des Moines?

The average price for a rental in West Des Moines is $150 per night. This rental is $50 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Courtyard Des Moines West/Jordan Creek. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Courtyard Des Moines West/Jordan Creek. Enjoy the water!

Is Courtyard Des Moines West/Jordan Creek pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Courtyard Des Moines West/Jordan Creek?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Courtyard Des Moines West/Jordan Creek

Hotel in West Des Moines, IA

Reasons to book

About this hotel

Amenities

Map of West Des Moines, IA

Nearby attractions

Available Rooms

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, Non Smoking

Suite, 1 Bedroom

Courtyard Des Moines West/Jordan Creek

Hotel in West Des Moines, IA

Reasons to book

About this hotel

Amenities

Map of West Des Moines, IA

Nearby attractions

Available Rooms

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, Non Smoking

Suite, 1 Bedroom

Ratings and reviews

FAQs

How much does this hotel cost compared to others in West Des Moines?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Courtyard Des Moines West/Jordan Creek pet friendly?

What amenities are available at Courtyard Des Moines West/Jordan Creek?

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