Sugar Marina Hotel - ART - Karon Beach
Hotel in Rawai
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Family-friendly hotel with 2 restaurants and a fitness center
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club, and a coffee shop/cafe are onsite.
Sugar Marina Hotel - ART - Karon Beach offers 232 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club, and a coffee shop/cafe are onsite.
Sugar Marina Hotel - ART - Karon Beach offers 232 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Gym or Fitness Center
Garden
Map of Rawai
Available Rooms
Deluxe Room, Pool View
1 Double • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, Pool Access
1 Double • 409 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
1 Double • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Two Bedroom
1 King • 2 Single • 818 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Family Room
1 King • 2 Bunk • 431 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
6.0
Pros:
- Reception staff were nice and welcoming.
- Close proximity to the beach.
- Blackout curtains were good.
Cons:
- Although there has seemingly been a recent makeover you can tell that the facilities are run down, particularly noticeable on staircases.
- The whole corridor we were staying in smelled damp and foisty. This extended into our room.
- Linen and towels were consistently stained despite changes.
- Housekeeping didn’t top up water/teabags several times. They also removed toilet paper from the bathroom once, leaving us with none.
8.0
Great location. Great rooms. Sheets were a little stained but no big deal. Buffet breakfast was also really good.
10.0
All Good
4.0
Good place to stay. Great breakfast. Very close to the beach
8.0
Great value for the money, just a short trip in a grab taxi and you are on bangla road
8.0
Rooms where spacious and clean, good air conditioner. However the hallways and elevators etc were not clean at all. Also lots of mosquitos in our room when we first checked in. Breakfast was very good, however a bit expensive. Be careful when you book this hotel through expedia, because there are 4 different sugar marina’s in this area and this one has the wrong address writing..
10.0
The e dining was great D R one of the staff members was great him and the kitchen staff was great I look forward to dining again soon🙂
4.0
Clean family room. Door did not shut properly so noise at night when people walked by.
Overall good place with helpful personnel.
6.0
If you're on a budget this place is ok. It's a bit dated, my room smelled really bad like mould. It was relatively clean. Internet wasn't the best. Pillows were pretty good. Air Con with remote was good. Personally I would rather stay at a more cleaner and modern place and won't stay here again.
8.0
The room is nice for family.
3.0
Hotel was pretty average.. But clean.
Breakfast staff, seemed very unhappy.
Normally Thai people are so lovely, the girls working in the restaurant didn't even greet us each day. The waiting staff need to improve.
5.0
Wonderful place, staff extremely nice friendly and helpful with everything. Very clean and strict with covid measures which was reassuring. Room was spacious and kept to a good standard like everything else
4.0
Amazing location and very stylish decoration as described. Excellent Wi-Fi too.
4.0
Very nice hotel
4.0
Decent experience overall. Had a room with a pool access that was a bonus. Location was great near the main street & the beach.
5.0
Very nice hotel Staff are brilliant You could I’d ask for more from a hotel It’s few miners walk from beach and night life
10.0
Very nice hotel
Staff are brilliant
You could I’d ask for more from a hotel
It’s few miners walk from beach and night life
4.0
Hotel was really nice and I enjoyed my stay. Breakfast could be better but room was clean and location is great :)
3.0
We were disappointed in our choice to stay here. There are two long pools at this hotel, which we were excited to use. The pools themselves were not kept clean. There was a a garbage bag floating in it all day the last day we were there and it needed daily cleaning of leaves and such. The pool deck tile was filthy. I never saw anyone washing it off. Old bandaids, spills and dirt stuck to it. The stair well was only cleaned once when we were there for 6 days. A huge hair ball sat on the steps until the last day it was finally gone. Spills and dirt on them as well. The room linens were clean, but furniture and wood door and trim definitely tired. The floors were not swept at cleaning so sand and grit on them. Mold in the grout in the shower. I asked maid to bleach it, but it never happened. My sons room had centipedes and earwigs. The room cleaning was hit and miss. You can hear everything said in people’s rooms as you walk by. Very flimsy doors. I liked the big sliding door that led right out to the pool from our room. The breakfast was a big variety, but not to my liking. I asked the egg cook if I could have two eggs over medium and she grudgingly cooked them. There was a plate of sunny side up ones she kept trying to get me to take. The rest of the restaurant staff were friendly though. The front desk staff was polite but not memorable. Nothing out of their way. There is only one elevator in main building.
6.0
We were disappointed in our choice to stay here. There are two long pools at this hotel, which we were excited to use. The pools themselves were not kept clean. There was a a garbage bag floating in it all day the last day we were there and it needed daily cleaning of leaves and such. The pool deck tile was filthy. I never saw anyone washing it off. Old bandaids, spills and dirt stuck to it.
The stair well was only cleaned once when we were there for 6 days. A huge hair ball sat on the steps until the last day it was finally gone. Spills and dirt on them as well.
The room linens were clean, but furniture and wood door and trim definitely tired. The floors were not swept at cleaning so sand and grit on them. Mold in the grout in the shower. I asked maid to bleach it, but it never happened. My sons room had centipedes and earwigs. The room cleaning was hit and miss.
You can hear everything said in people’s rooms as you walk by. Very flimsy doors.
I liked the big sliding door that led right out to the pool from our room.
The breakfast was a big variety, but not to my liking. I asked the egg cook if I could have two eggs over medium and she grudgingly cooked them. There was a plate of sunny side up ones she kept trying to get me to take. The rest of the restaurant staff were friendly though.
The front desk staff was polite but not memorable. Nothing out of their way.
There is only one elevator in main building.
10.0
Room is spacious and clean, near to the sea! Terrific! Sunset view!
6.0
Breakfast ok. Shower water flow no so good, sound proof no good
5.0
The hotel was very comfortable and clean. Staff was super friendly and accommodating. Room service was delicious, pool was great for families, and it's very close to the beach.
3.0
The room was ok, they need just need to put more than 1 roll of toilet paper in rooms. Having no restaurant to go to at night was a bumber as you don't always feel like walking the streets. Apart from that they were good.
8.0
Close to the beach and shopping street! Plenty of eatery’s. Breakfast was good plenty of variety.
4.0
Pros: location was good. Surrounded with many shops. And its walking distance to karon beach. Big clean room. Neat and tidy. WiFi is strong. But it will sometimes logged off by itself. Love the concept of the hotel.. Very artsy fartsy! Cons: The bed feels like twin bed combined into one. Pillow too soft for me. its noisy with loud bands nearby the hotel during night time. You can hear it especially if your room is near the roadside. Room door is a little too thin. Can hear noises outside your door. Its sad that my room doesnt have view. Its facing another rooms. Balcony in my room is not wide as compared to the one opposite. It has table and chairs and clothes rack at their balcony. Aircon sometimes inconsistent. The downside is the hotel is a smoke free property. They have designated smoking area near the lobby.Overall its a good stay! I feel safe around the area. Probably would come back to stay. Because its so convenient.
8.0
Pros: location was good. Surrounded with many shops. And it's walking distance to karon beach. Big clean room. Neat and tidy. WiFi is strong. But it will sometimes logged off by itself. Love the concept of the hotel.. Very artsy fartsy!
Cons: The bed feels like twin bed combined into one. Pillow too soft for me. it's noisy with loud bands nearby the hotel during night time. You can hear it especially if your room is near the roadside. Room door is a little too thin. Can hear noises outside your door. It's sad that my room doesn't have view. It's facing another rooms. Balcony in my room is not wide as compared to the one opposite. It has table and chairs and clothes rack at their balcony. Aircon sometimes inconsistent. The downside is the hotel is a smoke free property. They have designated smoking area near the lobby.
Overall its a good stay! I feel safe around the area. Probably would come back to stay. Because its so convenient.
4.0
Great location right next to beach and shopping. Older hotel but the rooms are done up nicely. Only annoyance was the very small bathroom (little room for bathroom stuff). In the end had to keep most outside bathroom.
Pool was ok - not really good or good location. Reflected age of facilities.
Breakfast was the high point. Very nice with lots of choice. Service was good as well.
4.0
Great location right next to beach and shopping. Older hotel but the rooms are done up nicely. Only annoyance was the very small bathroom (little room for bathroom stuff). In the end had to keep most outside bathroom.Pool was ok - not really good or good location. Reflected age of facilities.Breakfast was the high point. Very nice with lots of choice. Service was good as well.
5.0
Very Good Location and Comfortable Quiet and Buffet is good .
Shuttle bus stop near Hotel.
5.0
Very Good Location and Comfortable Quiet and Buffet is good .Shuttle bus stop near Hotel.
5.0
Service was excellent. Staff went out of the way to ensure that our stay was comfortable. However, the TV reception and WiFi can be improved.
4.0
No wardrobe in room, Room appeared much smaller than internet photo.
5.0
The art work was fantastic. Had a pleasant stay. Air-con was not working properly.
2.0
loved how close it was to everything there was to do in Karon .Price was great . Included breakfast was all we could want ,with great variety ,made for a great start to the day.,only small note is to maybe have some kind of heating to keep the fried eggs & omelettes warm. Family of 5 siblings using 2 rooms ,were put together as requested ,had no problems with either rooms.
2.5
We are very pleased with everything about this hotel.
The room and bed were very comfortable.
Nice and quiet with a sea view.
Breakfast was great also.
I would definitely stay here again.
1.0
Room was not ready when we checked in on time. Hotel Staff ask to wait because they claim of their own busy on that day.
We recommend staff must do better than this.
Swimming pool is not big like we see in pic and many children playing there.
0.5
Good location but hotel staffs were hostile and only interested to talk to you warn about money.
5.0
great service - service staff very helpful and pleasant, made our stay very comfortable.
hotel was superbly located, just a 2 min walk to the beach.
tastefully designed; welcome ice cream served upon check in; free beverages refilled everyday in your room's mini-fridge; picnic mats and beach towels provided in rooms;
no shortage of amenities and restaurants in the vicinity. would recommend this restaurant called "Spice House" for air-conditioned indoor seating, good food and service.
overall a great experience at sugar marina hotel
2.0
The two good things about this hotel are: location to the beach (literally 2 minutes walk) AND location to shops, food, etc. There also was free drinks on the first to nights, but none on the third. The third night my room was not also cleaned. Other than that I WOULDN'T stay here again. We didn't get a pool room (bad choice) so we were in back by the air conditioner or something that made NOISE all night long. The bathroom was nice, however the TUB was dirty, so it was not used. The pool was beautiful as well and my son enjoyed the kids slide and pool as well as the small park area.
Customer Service is not great, as I asked for a late checkout because I was doing an all day tour and I was told my room was booked and the hotel was full. I then proceeded to book another day through expedia.com and was told if I did so I'd have to be moved to another room. So i spent all night packing despite having to be ready at 6 am for the tour. Got back around 330p and was put in THE SAME room to take a shower. Several other customers also had issues (no wifi, etc.) and I hope they too write a review. I didn't use WIFI because i brought a THAI SIM. Anyways I wont be staying here again. Oh and the overpriced breakfast is not great at all. I ate at the local shops the next two days.
FAQs
How much does this hotel cost compared to others in Rawai?
The average price for a rental in Rawai is $82 per night. This rental is $33 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sugar Marina Hotel - ART - Karon Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sugar Marina Hotel - ART - Karon Beach. Enjoy the water!
Is Sugar Marina Hotel - ART - Karon Beach pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sugar Marina Hotel - ART - Karon Beach?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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